Lectures 5&6 Flashcards
What does ICT stand for?
Information and Communication Technology
What lowered the cost of moving ideas?
Revolution in ICT (Information and Communication Technology) lowered the cost of moving ideas
This cost went from very expensive to nearly cost less in 20 years, which allowed continuous confirmed exchange of information:
- Emails, editable files for cooperative work
- Web-based coordination software packages (logistics, inventory control, quality control, etc.)
- Solved coordination problems and help with decision making regardless of distance
What is ICT?
- “I” for information (computing and data storage costs)
- “C” for communication (transmission costs and reliability)
- “T” for technology (new working methods and workplace organization)
Name the 3 laws driving the ICT revolution
- Moore’s law
- Gilder’s law
- Metcalfe’s law
Moore’s law
Computing power grows exponentially (computer chip performance doubles) -> drives the “I”
Gilder’s law
Bandwidth grows 3 times faster than computing power -> drives the “C”
Metcalfe’s law
Usefulness of a network rises with the square of the number of users
What are network effects?
- Network effects are equivalent to internal economies of scale: the average cost gets lower with more users
- Also, the willingness to pay for a network of each consumer increases with the density of the network (So the firm’s profit per user is higher for a dense network than for a less dense one)
What do network effects lead to?
Leads to monopoly power by firms in specific market segments subject to strong network effects (Eg. YouTube, Twitter)
ICT revolution is much _________ than earlier economic revolutions
Faster
The steam revolutions took decades, whereas the ICT revolution only took years
What is the impact of ICT revolution?
Reorganization of work and production
The ability to send ideas almost anywhere for almost nothing changed:
- Work and management practises
- Relationships among firms, with their suppliers and with customers
Why has the ability to send ideas almost anywhere for almost nothing changed?
- Production is easier to coordinate at distance
- Information-management innovations -> Easier, cheaper, faster, safer to coordinate separate complex activities spatially
For the unbundling of G7 factories, the ICT revolution made __________ feasible (possible to do easily or conventionally).
Large wage differences make it profitable
Offshoring
Define offshoring
Work getting done by a firm in a different country, typically to take advantage of cost differences
Define outsourcing
Contracting work to a third party
A firm outsources without offshoring when it _____________.
Hires a close-by law firm to review contracts instead of having an in-house staff of lawyers
A Canadian firm offshores without outsourcing when it _____________.
Establishes a customer service center in India to serve its Canadian clients
Apple offshores and outsources when it ___________.
Hires Foxconn to assemble its products in China
What are the benefits of offshoring?
- Lower costs
- Getting work done faster through a global talent pool
What are the risks of offshoring?
- Criticized for transferring jobs to other countries
- Language
- Communication problems
- Geopolitical risks
What are the benefits of outsourcing?
- Take advantage of specialized skills
- Cost efficiencies and labor flexibility
What are the risks of outsourcing?
- Misaligned interests along firms
- Increased reliance on third parties
- Lack of in-house knowledge of important business operations
With the 1st unbundling, _____ the work was done at ____________ and by ____________ (in-house production)
- all
- the same location
- the same firm
With the 2nd unbundling, __________ come from _______________ located _____________ with respect to the “nationality” of the final product
- many parts
- independent firms
- in the same or different countries