lectures 3+4 Flashcards

1
Q

Cross functional planning

A

Method to incorporate all relevant functional departments in overall planning process

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1
Q

Strategic planning

A

Matches resources and capabilities to opportunities for long term survival and growth

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2
Q

Business portfolio strategies

A

Strives to build a group of different products or brands owned by the organization and characterized by dif. income-generating/growth capabilities
- Business portfolio: collection of businesses and products that make up the company
- SBU’s – strategic business units – key businesses that make up the company
- Portfolio analysis : management evaluates the businesses and products that make up a company

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3
Q

BCG Market Share Matrix

A

STARS - HIGH mkt share, HIGH mkt growth
- need heavy investments; will eventually turn into cash cows
Cash Cows - HIGH mkt share, LOW mkt growth
- not much investment needed; finances company’s operations and stars/question marks
Dogs - LOW mkt share, LOW mkt growth
- may generate enough cash to sustain themselves but not large sources of cash
Question Marks- LOW mkt share, HIGH mkt growth
- require a lot of cash to hold their share

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4
Q

Business objectives:

A
  • Must be consistent with organization’s overall objectives
  • May include: overall revenue, market share, profitability, ROI , productivity
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5
Q

Core competencies

A

Benefits that deliver a “differential benefit”, aka benefits that set yourself apart from competition

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6
Q

Ansoff Growth Strategies Matrix

A
  • Existing products, existing markets: market penetration
  • Existing products, new markets: market development
  • New products, new markets: diversification
  • New products, existing markets: product development
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7
Q

3 Key Planning Steps

A
  1. Know your environment - industry analysis, environmental analysis, competitive analysis
  2. Set marketing objectives in quantifiable terms - units, $, market shares
  3. Develop - select target market, marketing mix
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8
Q

Marketing environment

A

Actors and forces outside marketing that affect marketing’s ability to build and maintain successful relationships with target customers

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9
Q

Micro environment

A
  • Within organization
  • Intermediaries: retailers, brokers, wholesalers
  • Others: customers, competitors
  • Company culture, ethics, risk taking, dress code
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10
Q

Competition for limited company resources

A

3 levels:
- Discretionary income –> after fixed expenses
- Product competition
- Brand competition

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11
Q

External factors/macroenvironment

A
  • Economic
  • Competitive
  • Socio cultural
  • Demographics
  • Political
  • Tech advancements/applications
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12
Q

Macro environment competition: four competitive situations

A
  • Pure competition: many sellers, homogeneous products
  • Monopolistic competition: many sellers, different products, relative ease of entry
  • Oligopoly: few sellers, identical or differentiated products
  • Monopoly: one seller, no close substitutes, complete barriers to entry
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13
Q

B2C Products

A

Convenience products (necessities, frequently purchased)
Shopping products (more consideration required), i.e. shoes clothing
Specialty products (significant time/resources) i.e. car, house

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14
Q

B2B Products

A

Equipment
Maintenance/repair/operating
Raw materials
Component parts
Services (i.e. cleaning)

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15
Q

5 Steps to making buying decisions

A
  1. Need recognition
  2. Info search
  3. Evaluation of alternatives
  4. Product choice/purchase (heuristics)
  5. Post-purchase behavior
16
Q

7 purchase decision influences

A

Perception
Motivation
Learning
Attitude
Personality
Age
Lifestyle

17
Q

Marketing myopia

A

Paying too much attention to the company’s products rather than “benefits”/”experiences of these products

18
Q

4 types of innovations

A

Continuous: slight modifications
Dynamically continuous: moderate learning (i.e. cassettes-> CDs)
Convergence: two products coming together
Discontinuous/disruptive: totally new product that changes everything (i.e. car)

19
Q

Product Development Process

A
  1. Idea generation
  2. Product concept development
  3. Marketing strategy development
  4. Business analysis
  5. Technical development (idea–> product)
  6. Market testing
  7. Commercialization
20
Q

BCG Matrix Strategy

A

Use funds from mature, successful products (cash cows) to support growing products (stars and question marks) to turn them into future cash cows.

21
Q

Political

A

“consists of laws, government agencies, and pressure groups that influence or limit various organizations and individuals in a given society”

22
Q

Socio- Cultural

A

“The cultural environment consists of institutions and other forces that affect a society’s basic values, perceptions, preferences, and behaviors.”

23
Q

Economic

A

“Economic factors that affect consumer purchasing power and spending patterns.”

24
Q

Technology

A

“Forces that create new technologies, creating new product and market opportunities” → most dramatic influence

25
Q

Marketing Plan

A

Achieve strategic objectives through marketing strategies

26
Q

AIO Model

A

Activities - interests - opinions