LECTURE1 Flashcards

1
Q

means that you allow an heterogeneous
Information System (IS) to communicate or integrate and share
information (or data) seamlessly with one another.

A

Systems integration

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2
Q

Systems integration is a key issue for an organization for its
growth

A
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3
Q

Enterprise Resource Planning (ERP) systems are a major kind
of information system allowing organizations to integrate different
systems into one organization-wide application with an
integrated database management system.

A
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4
Q

●Silos are basically compartmentalized operating units
isolated from their environment.

A
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5
Q

● Classification of organizations into departments like Accounting and Human
Resources, reflects the breaking of complex tasks into smaller manageable
tasks that could be assigned to a group of people who could then be held
responsible.

A

●Horizontal Silos

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6
Q

● Organizations also divided roles in hierarchical layers from strategic
planning to management control and operation control.

A

●Vertical Silos

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7
Q

● CEOs and Presidents plan long-term strategy, midlevel management
focuses on tactical issues and on the execution of organizational policy
whereas the lower-level management task is to focus on the day-to-day
operations of the company.

A

●Vertical Silos

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8
Q

are a critical component of a
successful organization today.

A

●Information Systems

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9
Q

play a major role in primary and
secondary activities of an organization’s value chain.

A

●Information Systems

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10
Q

provide a high level of computer
automation to support business functions such as:
Accounting, Finance, Marketing, Customer Service,
Human Resource Management, Operations,
Manufacturing

A

●Information Systems

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11
Q

provide analytical and decision
making support for management, which is generally
categorized into three levels- Strategic, Middle, and
Operational.

A

●Information systems

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12
Q

●Over time, organizations created a hodgepodge of
independent nonintegrated systems ultimately creating
___________ and interfering with productivity.

A

bottlenecks

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13
Q

is inefficient, inaccurate, and
expensive.
● The system creates bottlenecks for everyone and information is not
available in real-time.

A

Silo Information System

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14
Q

can involve people
and resources from various functional departments
working together, sharing information at any level of
the organization.

A

●The cross-functional integration

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15
Q

breaks the functional
silos by opening up the informational flows from one department to
another.

A

● The cross-functional organizational structure

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16
Q

2 Types of System Integrations

A

Logical or human level
Physical or technical level

17
Q

●Provide seamless connectivity between
heterogeneous systems.
●Business process reengineering involves changing the
mindset of the employees in the organization,
encouraging and enabling them to do their tasks in a
new way.

A

Physical or technical level

18
Q

●Develop information systems that allow organizations
to share data with all of its stakeholders based on
need and authorization.
●Management needs to change organizational
structures, processes, and employee roles and
responsibilities.

A

Logical or human level

19
Q
A