Lecture Material 1-4

Question 1

What is an informed user?

Answer 1

A person is knowledgable about information systems & information technology.

Question 2

What are 3 Benefits of being an informed user

Answer 2

• Benefit more from IT’s apps because you understand what is behind the apps
• You can enhance the quality of apps with your input
• Can recommend apps that the organisation can use

Question 3

What does a Chief information officer (CIO) do?

Answer 3

Highest-ranking IS manager; is responsible for all strategic planning in the organization

Question 4

What does an IS director do?

Answer 4

Manages all systems throughout the organization and the day-to-day operations of the entire IS organization

Question 5

What does an information centre manager do?

Answer 5

Manages IS services such as help desks, hotlines, training, and consulting

Question 6

What does an applications development manager do?

Answer 6

Coordinates and manages new systems development projects

Question 7

What does a project manager do?

Answer 7

Manages a particular new systems development project

Question 8

What does a systems manager do?

Answer 8

Manages a particular existing system

Question 9

What does an operations manager do?

Answer 9

Supervises the day-to-day operations of the data and/or computer centre

Question 10

What does a programming manager do?

Answer 10

Coordinates all applications programming efforts

Question 11

What does a systems analyst do?

Answer 11

Interfaces between users and programmers; determine information requirements and technical specifications for new applications information requirements and technical specifications for new applications

Question 12

What does a business analyst do?

Answer 12

Focuses on designing solutions for business problems; interfaces closely with users to demonstrate how IT can be used innovatively

Question 13

What does a systems programmer do?

Answer 13

Creates the computer code for developing new systems software or maintaining existing systems software

Question 14

What does an applications programmer do?

Answer 14

Creates the computer code for developing new applications or maintaining existing applications

Question 15

What does an emerging technologies manager do?

Answer 15

Forecasts technology trends; evaluate and experiments with new technologies

Question 16

What are the 4 traditional functions of the MIS department?

Answer 16

• Managing systems development and systems project management
  • Managing computer operations, including the computer centre
  • Staffing, training, and developing IS skills
  • Providing technical services
  • Infrastructure planning, development, and control

Question 17

What are the 9 new consultative functions of the MIS department?

Answer 17

• Initiating and designing specific strategic information systems
• Incorporating the Internet and electronic commerce into the business
• Managing system integration including the Internet, intranets, and extranets
• Educating the non-MIS managers about IT
• Educating the MIS staff about the business
• Partnering with business-unit executives
• Managing outsourcing
• Proactively using business and technical knowledge to seed innovative ideas about IT
• Creating business alliances with business partners

Question 18

What does an information system do?

Answer 18

Collects, processes, stores, analyzes and disseminates information for a specific use

Question 19

What is the purpose of an information system?

Answer 19

Getting the right information to the right people at the right time, amount and format.