Lecture 9 - Supply chain risk Flashcards

1
Q

What is the equation for risk?

A

Risk = Probability x Severity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Name an example where the design of a supply chain has determined the outcome of a disruption?

A

Nokia and Ericsson.

Nokia = Supplied by many Phillips plants not just New Mexico plant, able to adapt models to meet demand.

Ericsson = Experienced major backlog and delays, causing them to go out of manufacturing phones singularly.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Name some supply chain risks (Chopra and Sodhi, 2004)

A
Disruption
Delays
Forecast
Intellectual Property
Systems
Procurement
Receivables
Inventory
Capacity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the causes of disruptions?

A
  • Natural disaster
  • Labour disputes
  • Supplier bankruptcy
  • Act of war
  • Terrorism
  • Nationalisation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Why are supply chains increasingly vulnerable?

A

GLOBAL SOURCING - Increasing number of handoffs, not necessarily location.

LEAN OPERATIONS - Reduced inventories.

SUPPLY CHAIN COMPLEXITY - Globalisation and outsourcing.

SUPPLY BASE REDUCTION - Prevalence of sole sourcing.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Where can supply chain disruptions occur?

A

PROCUREMENT (SOURCE)
Suppliers can be affected by disaster and has to reduce a product or a strike so faces labour disputes.

OPERATIONS (MAKE)
Factory is damaged (eg Bangladesh fire)
Labour disputes

LOGISTICS (DELIVER)
Extreme delays - roads to distribution cnetres may be disrupted

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Name an example which demonstrates how bad disruptions can be

A

JAPANESE EARTHQUAKE

  • Toyota profit and value plunged by 77% and 7.9%
  • Nissan lost 6.5%
  • Toshiba lost 16%

Price of the yen decreased, stock market reaction.

  • Cost of rebuilding factories
  • Supply chain disruption
  • Unfulfilled orders
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

How can disruptions be prevented?

A

MULTIPLE SOURCING
eg: 2000 lightning strike New Mexico caused disruption at Phillips plants. Nokia used multiple sourcing so ok, Ericsson used single sourcing so production stopped.

BUILDING INVENTORY (serves as a buffer)

DIVERSIFICATION

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How to prevent delays?

A

Hold more inventory

Supplier diversification

Manufacturing diversification

Excess (flexible) capacity - eg Toyota employees being flexible.

Alternative ways to ship parts - eg high value components shipped by air.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are forecasting risks?

A

Errors in forecasting occur when there is a difference between expected and realised demand.

  • Unfulfilled demand (opportunity costs)
  • Unsold products (costs)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are delay risks?

A

More common but smaller than disruptions, delays are detrimental to supply chain function and can cause backlogs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

How can forecasting risk be mitigated?

A

BUILD INVENTORY

  • Sometimes good for functional products
  • Not good for innovative products

IMPROVE FORECAST

  • Get online info directly from retailer
  • Share info with suppliers
  • Invest in ICT

POSTPONE ASSEMBLY

  • Mix and match components
  • Avoid unsold parts
  • Not so great for finished goods
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

How can forecasting risk be REDUCED?

A

AGILE MANUFACTURING
If selling more/less than expected, increase/decrease capacity.
- Keep some spare manufacturing capacity available
- Flexible contracts with manufacturers
- Shift manufacturing resources to another product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is intellectual property risk?

A

Risk of items being copied by others.

eg: Fake bags, shoes, products
eg: Burberry not copyrighting print

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is the model of supply chain risk management?

A

0 - Prioritise category
1 - Map supply chain (through bill of materials)
2 - Identify sources of risk (demand, supply, environment, network)
3 - Prioritise risk (use Failure Mode and Effects Analysis)
4 - Develop mitigation strategies
5 - CI activities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How do we use category management to prioritize risk management?

A

Use the Kraljic’s matrix.

17
Q

What characteristics make strategic products susceptible to risk?

A

Single/parallel sources

Natural scarcity

Long term focus

18
Q

What characteristics make bottleneck items susceptible to risk?

A

Single/tiered sources

Product scarcity

Variable focus

19
Q

What characteristics make leverage items susceptible to risk?

A

Multiple sourcing

Abundant supply

Medium term focus

20
Q

What characteristics make non-critical items susceptible to risk?

A

Multiple sourcing

Abundant supply

Short term focus