Lecture 8 - Lean management Flashcards

1
Q

What is meant by a Lean system?

A

Operations systems that maximize the value added by each of a company’s activities by removing waste and delays from them.

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2
Q

What is the lean philosophy?

A
  • Lean is a fit for new activities, lean is not just cutting out several tasks
    • Lean is not only tools – it is end-to-end value stream
    • Lean is waste prevention
    • Lean is value – to the customer and the value stream
    • Lean is system – it is more than the sum of the components (tools or workers alone)
    • Lean is process – not in terms of optimising functions or departments but the overall value chain
    • Lean is Revolution and Evolution – it is rejecting some practices while evolving new thoughts and practices
    • Lean is distributed decisions – Centralised strategic decisions; however for operational decisions the Lean way is to deal on a localised level
    • Lean is service – waste prevention + value adding to all
    • Lean is build to order – there is no set toolbox! Lean needs to be
    customised to your organisation.
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3
Q

What are Womacks 5 principles of lean management?

A
  • Specify what creates value from the customers perspective
  • Identify all steps across the whole value stream
  • Make those actions that create value flow
  • Only make what is pulled by the customer just-in-time
  • Strive for perfection by continually removing successive layers of waste
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4
Q

What is meant by a “Pulled System”?

A

Pulled system - the demand dictates what we produce, not based on forecasts but rather based on real demand. No guess is made.

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5
Q

What is meant by the 8 types of Muda?

  1. Overproduction
  2. Inappropriate Processing
  3. Waiting
  4. Transportation
  5. Motion
  6. Inventory
  7. Defects
  8. Underutilization of Employees
A
  1. Try to not produce to much - only produce if there is a demand
  2. For each process we will look at that process complexity to make it simpler if possible
  3. Products that are waiting in front of machine = waste. Everything that waits, could be in the end of the transport line.
  4. Transportation is waste, in terms of transportation between machines in the company.
  5. A lot of stretching to process a product - should be simplified
  6. Products are just put on hold and waiting
  7. If quality is bad then we will have defects which is waste
  8. Employeers should be trained so that they can be utilized to the fullest
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6
Q

What are examples of metrics of value stream mapping?

A
• Takt Time
     – Daily Availability/Daily Demand
• Cycle Time
• Setup Time
• Throughput time
• Capacity
     – Availability/Time at bottleneck
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7
Q

What are the 5 S’s of the Visual workplace agenda?

A
  • Step 1 – Sort / Organization (seiri)
  • Step 2 – Set in Order / Orderliness (seiton)
  • Step 3 – Shine / Cleanliness (seiso)
  • Step 4 – Standardize / Standardizing (seiketsu)
  • Step 5 – Sustain / Discipline (shitsuke)
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8
Q

What is the difference between the Lean Management world and the Western world, in terms of “Zero defects”?

A
  • Lean: Looking to causes and try to solve them as quickly as possible
  • Western world: Have severeal inspection point problems
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9
Q

What is meant by “Poka Yoke”?

A

Poka Yoke: Will find ways that a product can be finished in one way only in order for the product to be of great quality - by doing this quality is assured

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10
Q

What is meant by “Jidoka”?

A

Jidoka: stops the line and everybody in that workstation will come to try to solve that problem together. Not common in the western world.

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11
Q

What is meant by “Just-in-Time” systems?

A

produce and deliver finished goods just in time to be sold (etc)

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12
Q

What is meant by a “Push Method Workflow”?

A

A method in which production of the item begins in advance of customer needs.

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13
Q

What are 6 general operating rules?

A
  1. Each container must have a card.
  2. Assembly always withdraws from fabrication (pull system).
  3. Containers cannot be moved without a kanban.
  4. Containers should contain the same number of parts.
  5. Only good parts are passed along.
  6. Production should not exceed authorization.
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14
Q

What is meant by “Little’s Law”?

A

Average work-in-process inventory equals the average demand rate multiplied by the average time a unit spends in the manufacturing process

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15
Q

What are the 8 tools of Lean management?

A
  1. Process improvement through elimination of waste
  2. Zero Defect
  3. Pull instead of Push
  4. Multi-functional teams
  5. Decentralized responsibilities
  6. Vertical information systems
  7. Continuous improvement
    8.
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16
Q

Why do “Waiting Lines” form?

A

Waiting Lines form due to a temporary imbalance between the demand for service and the capacity of the system to provide the service.

17
Q

What are the 4 priority rules?

A
  • First-come,first-served (FCFS)
  • Earliest due date(EDD)
  • Shortest processing time(SPT)
  • Preemptive discipline (working with high priority customers rather than low priority)
18
Q

Why do/ can we assume the Poission probability distribution?

A

We can assume the Poisson probability distribution since arrivals are random and independent from each other.