Lecture 8: HR

Question 1

International Human Resource Management

Answer 1

The planning, selection, training, employment, and evaluation of employees for international operations.

How a firm recruits, trains, and places skilled personnel in its worldwide value chains sets it apart from competition.

Question 2

Recruitment:

Answer 2

Recruitment: searching for and locating potential job candidates to fill the firm’s needs.

Question 3

Selection:

Answer 3

Selection: gathering information to evaluate and decide who to employ in particular jobs.

Question 4

Employee Characteristics That Facilitate International Effectiveness

Answer 4

Technical Competence. Must have adequate managerial and technical capabilities.

Self-Reliance. Entrepreneurial, proactive mindset; expatriate managers function with considerable independence and limited support from headquarters.

Adaptability. Ability to adjust to foreign cultures; cultural empathy, flexibility, diplomacy, and a positive attitude.

Interpersonal Skills. Ability to build relationships is key.

Leadership Ability. Must view change positively, and proactively manage threats and opportunities.

Physical and Emotional Health. Life abroad is stressful.

Spouse / Dependents Prepared for Living Abroad

Question 5

expatriate

Answer 5

An employee who goes to work abroad for an extended period, usually years

Question 6

Repatriation

Answer 6

Repatriation: return of the expatriate to the home country. Requires advance preparation. Unless managed well, returning expatriate may encounter problems, such as career disruptions and ‘reverse culture shock’.

Question 7

Expatriate assignment failure:

Answer 7

Expatriate assignment failure: the premature return of an expatriate due to an inability to perform well abroad. Costly to the firm (lost productivity and relocation costs) and to expatriates themselves (family stress and career disruption).

Question 8

culture shock

Answer 8

The confusion and anxiety, often akin to mental depression, that can result from living in a foreign culture for an extended period. Often affects family members most.
-A leading cause of expatriate failure.

Question 9

Performance appraisal:

Answer 9

Performance appraisal: formal process of assessing how effectively employees perform their jobs.

Question 10

Ethical connections

Answer 10

Ethicists argue that CEOs should not earn salaries hundreds of times greater than entry-level employees. Lopsided compensation can hurt employee morale.

Others argue that pay should be tied to company profitability, and firms cannot attract top talent unless they pay top wages.