Lecture 5 Flashcards
Work Teams
group of employees that work together on a team to perform specific tasks
Organizational Structure
Specification of the jobs to be done and how they are related
Chain of Command
employee positions and the flow of decision-making power
Specialization
Process of identifying the specific jobs that need to be done and the people who will perform them
Departmentalization
Grouping jobs into logical units
Responsibility
Duty to perform an assigned task
Authority
Power to make decisions to complete a task
Delegation
Assignment of a task, responsibility, or authority to a subordinate
Accountability
Obligation of subordinates to finish tasks and justify outcomes
Centralization
Top managers reserve most of the decision-making rights
Decentralization
Lower- and middlelevel managers have some discretion in making decisions on their own
Span of Control
Number of subordinates that a manager is responsible for supervising
Wide Span
many subordinates
Narrow span
very few subordinates
Line Authority
Direct chain of command (indicated by a solid line in the org. chart)
Staff Authority
Staff that advise/support line managers (indicated by a dotted line in the organizational chart
Committee / Team Authority
Authority granted to committees/work teams (permanent or temporary)
Functional Structure
Units are formed based on the job functions (i.e. payroll, accounting, sales & purchasing)
Matrix Organization
project manager and regular line managers share authority until the project is completed
Boundaryless Organization
organization that actively removes boundaries to innovation
Team Organization
several teams work toward a common goal while performing their own specialized tasks
Virtual Organization
an operation where all members of the company work in different geographic locations while appearing as a single unit
Learning Organization
any organization that prioritizes personal and professional growth through knowledge transfer
Informal Organization
Networks of social interactions and relationships among employees unrelated to the formal structure
Informal Groups
Groups of individuals who decide to interact among themselves even though they are not required to do so
Organization Grapevine
An informal communication network that carries gossip and other information
