Lecture 5

Question 1

Work Teams

Answer 1

group of employees that work together on a team to perform specific tasks

Question 2

Organizational Structure

Answer 2

Specification of the jobs to be done and how they are related

Question 3

Chain of Command

Answer 3

employee positions and the flow of decision-making power

Question 4

Specialization

Answer 4

Process of identifying the specific jobs that need to be done and the people who will perform them

Question 5

Departmentalization

Answer 5

Grouping jobs into logical units

Question 6

Responsibility

Answer 6

Duty to perform an assigned task

Question 7

Authority

Answer 7

Power to make decisions to complete a task

Question 8

Delegation

Answer 8

Assignment of a task, responsibility, or authority to a subordinate

Question 9

Accountability

Answer 9

Obligation of subordinates to finish tasks and justify outcomes

Question 10

Centralization

Answer 10

Top managers reserve most of the decision-making rights

Question 11

Decentralization

Answer 11

Lower- and middlelevel managers have some discretion in making decisions on their own

Question 12

Span of Control

Answer 12

Number of subordinates that a manager is responsible for supervising

Question 13

Wide Span

Answer 13

many subordinates

Question 14

Narrow span

Answer 14

very few subordinates

Question 15

Line Authority

Answer 15

Direct chain of command (indicated by a solid line in the org. chart)

Question 16

Staff Authority

Answer 16

Staff that advise/support line managers (indicated by a dotted line in the organizational chart

Question 17

Committee / Team Authority

Answer 17

Authority granted to committees/work teams (permanent or temporary)

Question 18

Functional Structure

Answer 18

Units are formed based on the job functions (i.e. payroll, accounting, sales & purchasing)

Question 19

Matrix Organization

Answer 19

project manager and regular line managers share authority until the project is completed

Question 20

Boundaryless Organization

Answer 20

organization that actively removes boundaries to innovation

Question 21

Team Organization

Answer 21

several teams work toward a common goal while performing their own specialized tasks

Question 22

Virtual Organization

Answer 22

an operation where all members of the company work in different geographic locations while appearing as a single unit

Question 23

Learning Organization

Answer 23

any organization that prioritizes personal and professional growth through knowledge transfer

Question 24

Informal Organization

Answer 24

Networks of social interactions and relationships among employees unrelated to the formal structure

Question 25

Informal Groups

Answer 25

Groups of individuals who decide to interact among themselves even though they are not required to do so

Question 26

Organization Grapevine

Answer 26

An informal communication network that carries gossip and other information