Lecture 4 org culture Flashcards

1
Q

Organisational culture is

A

is the collection of relatively uniform and enduring values, beliefs, customs, traditions and practices that are shared by an organisation’s members, learned by new recruits, and transmitted from one generation of employees to the next’ Huczynski & Buchannan p624 (2001)

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2
Q

What are Sheins 3 levels of culture

A

Surface manifestations and artefacts, Values and Beliefs, Basic Assumptions

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3
Q

Surface Manifestations and artefacts

A

Visible structures and processes, e.g. symbols, logos

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4
Q

Values and Beliefs

A

strategies, goals and philosophies e.g. trust, respect

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5
Q

Basic assumptions

A

Unconscious taken for granted beliefs, thoughts and perceptions

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6
Q

The rise of organisational culture

A
Peter+waterman in search of excellence 
Kennedy and Deal corporate culture 
Japanese success in 1980
soft skills 
strong culture
union substitution policy
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7
Q

Power culture

A

centralised to one centre

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8
Q

Role culture

A

different departments with different specialism e.g. bu

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9
Q

Task culture

A

opposite to power.
Power diffused to different projects
brought together and disband when project ends

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10
Q

Person culture

A

individuals more important than org. solicitor

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11
Q

Link between culture and performance; Pioneers -Peters & Waterman - 8 chief characteristics for success:

A

Bias for action, Staying close to the customer, Autonomy & entrepreneurship,Productivity through people,Hand-on-management, Stick to the knitting, Simple form, lean staff, Simultaneous loose & tight organisations.

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12
Q

Culture and performance- Deal and Kennedy 4 generic cultures determined by 2 factors

A

The amount of risk routinely encountered by the business.

The speed of feedback received by the organisation on the effectiveness of its decisions and actions

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13
Q

critique of culture and performance

A
•	Is it possible to manipulate culture?
Assumes top management can impose culture
•	Lack of research vigour
•	Resistance to change 
•	Is it ethical?
•	Assumes one best way
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14
Q

layout of deal and kennedy

A

bet your culture macho

process work hard play hard

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