Lecture 4 Operational Resilience

Question 1

Which five components do the Integral risk management framework of adyen have?

Answer 1

• Governance & Culture
• Strategy & risk appetite
• Performance & risk management
• Review & revision
• Communication & reporting

Question 2

Resilience (narrow definition)

Answer 2

The ability of a bank to deliver critical operations through disruption

Question 3

Resilience (broad definition)

Answer 3

The ability to make the right choices with pace under changing business conditions

Question 4

What does the executive crisis management team?

Answer 4

An Executive Crisis
Management Team will
assemble to respond faster and
more effectively to crisis
situations, to mitigate the impact
from a severe disruption, and
ensure recovery towards
business-as-usual.

Question 5

What happens if adyen is in a stress zone?

Answer 5

Operational or security or financial incident

Question 6

When does the Executive Crisis Management Team get activated?

Answer 6

In the Recovery zone

Question 7

Which three components do the availability of Adyen’s Operational Resilience have?

Answer 7

High availability
Fault tolerance
SPOFs (Single point of failure)

Question 8

SPOF

Answer 8

A single point of failure is a
part of a system that has
the impact to stop the full
system from working