Lecture 4 Flashcards

1
Q

What is tactical planning

A

Functional units.

How can we meet goals set by management? What are our specific objectives? Short term executions

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2
Q

What is marketing strategy?

A

A plan of action for identifying and analyzing a target market and developing a marketing mix to meet the needs of the market.

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3
Q

What is marketing plan?

A

Written document that specifies the activities to be performed to implement and control an organizations marketing activities. Tactical marketing

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4
Q

What is a mission statement

A

Long term view or vision

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5
Q

What do good mission statements do?

A
  • Underscore the scope of an organizations operation
  • Reflects managements vision of what they seek to do
  • focus on limited number of goals
  • stress major policies and values
  • define major competitive spheres.
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6
Q

What is corporate culture?

A

The shared expletives stories beliefs and Norms that characterize and organization.

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7
Q

What is a shot analysis

A

Helpful Harmful

Internal- Strengths Weaknesses

External- Opportunities Threats

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8
Q

What is the marketing objective in the marketing plan?

A

Statement of what is to be accomplished through marketing activities.

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9
Q

Marketing objectives should be S.MA.R.T….

A
S-specific
M-measurable
A-achievable 
R-relevant 
T-time-bound
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10
Q

What is a market Strategy in the marketing plan?

A

Outline of how the firm will achieve the objectives.

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11
Q

What is competitive advantage?

A

The result of a company’s matching a core competency to opportunities in the marketplace. Manufacturing skills technical skills and marketing skills.

Core competencies+market opportunities=competitive advantage

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12
Q

What is the business strategy?

A

Focuses on a division, product line, or profit center. Includes market and market share analysis beret mine lower level marketing strategy.

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13
Q

What is a centralized organization?

A

top management delegates little authority to levels below it.

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14
Q

Decentralized organization?

A

Decision making authority is delegates as far down the chain of command.

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15
Q

What is internal marketing?

A

Coordinating internal exchanges between the firm and its employees to achieve successful external exchanges

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16
Q

Who are external customers

A

Individuals who patronize a business

17
Q

Who are internal customers?

A

A company’s employees

18
Q

What is strategic planning

A

Top management. What kind of business should we be in? Where are we now? Where do we want to go?
Long term execution