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Applied Cognitive Psychology > Lecture 3 - HCI > Flashcards

Lecture 3 - HCI Flashcards

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1
Q

What does HCI focus on in the ACP model in terms of environment

A

Environment:
* Product
* Website
* Tools

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2
Q

What does HCI focus on in the ACP model in terms of Cognition

A
  • Memory
  • Attention
  • Flexibility
  • Inhibition
  • Motivation
  • Enjoyment
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3
Q

What does HCI focus on in the ACP model in terms of Goals

A
  • Productivity
  • Performance
  • Happiness
  • Safety
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4
Q

What does HCI focus on in the ACP model in terms of indicators

A
  • Speed
  • Accuracy
  • Sales
  • Production
  • Errors
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5
Q

What are the levels of HCI

A
  1. Utility: It is useful to me, it meets my needs
  2. Usability: I am able to use the product easily
  3. Desirability: I like the way the product looks and feels
  4. Brand Experience: My overall feeling about the brand/product is good
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6
Q

What are displays?

A

Displays: human-made artifacts designed to
support the perception of relevant system
variables and facilitate the further processing of
that information

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7
Q

What are GUIs (Graphical User Interface)

A

GUIs: graphics, controls and responses used to
manipulate the display

  • Microsoft Windows
  • Apple iOS
  • Linux
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8
Q

Design principles of HCI

A
  • Physical properties: controls, layout, environment
  • Task: processes, monitoring, positioning
  • Human user: strengths, weaknesses
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9
Q

Perceptual properties of design

A
  1. Legibility: can you read it
  2. Absolute judgement: Geel is een andere kleur dan paars
  3. Top down expectation
  4. Redundancy gain: easy, faster, more accurate
  5. Discriminability: 1 euro is minder dan 2 euro
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10
Q

Mental model of design

A
  1. Pictorial realism
  2. Moving part
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11
Q

What is pictorial realism?

A

You can ‘see’ the proces (e.g. sound bars on DJ table)

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12
Q

What is a moving part

A

You can move the ‘stuurknuppel’

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13
Q

What are the design principles of attention?

A
  1. Information access
  2. Proximity compatibility: A, B en C zijn dicht bij elkaar net als Q, R en S
  3. Multiple resources
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14
Q

What are the design principles of memory?

A
  1. Knowledge in world: you know which button to click to give a command
  2. Predictions: buienradar
  3. Consistency
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15
Q

What is an example of the design principle of conflict?

A

That each button is different and does not interfere with the functionality of other buttons

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16
Q

What are the design principles of alerts?

A
  1. Warnings
  2. Cautions
  3. Advisories
17
Q

What are the design principles of labels, icons?

A
  1. Visibility
  2. Discriminability
  3. Meaningfulness
  4. Location
18
Q

Usability

A

The extent to which a product can be used by
specified users to achieve specified goals with
effectiveness, efficiency and satisfaction in a specified
context of use.

19
Q

What are usability goals?

A

Effectiveness
Efficiency
Safety
Utility
Learnability
Memorability

20
Q

Example of UG Effectiveness

A

Accuracy and completeness with which users achieve specified tasks

21
Q

Example of UG Efficiency

A

Resources expended in relation to the accuracy and
completeness with which users achieve goals

22
Q

Example of UG Safety

A

Avoid danger of carrying out unwanted actions
accidently; means of recovery when they happen

23
Q

Example of UG Utility

A

Right functionality

24
Q

Example of UG Learnability

A

Easy to learn, easy to master

25
Q

Example of UG Memorability

A

Retention over time

26
Q

What are the three factors of system development

A
  • Understanding
  • Design
  • Evaluation –> understanding –> design –> evaluation
27
Q

What are the 7 stages of action

A
  1. Goals
  2. Intentions
  3. Action specification
  4. Interface mechanism
  5. Interface display
  6. Interpretation
  7. Evaluation

There is an evaluation bridge between step 5 interface display and step 7 evaluation

28
Q

Metaphores

A

A mental model

29
Q

What are HCI guidelines

A
  1. Match real world
  2. Consistency and standards
    Visibility of system status
  3. User control and freedom
  4. Error prevention, recovery
  5. Memory
  6. Flexibility, efficiency
  7. Simplicity and aesthetics

Applied Cognitive Psychology (7 decks)

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