Lecture 3 Flashcards

1
Q

What are the pressures for organisational change?

A

Indsustry life cycle
Growing international independence
Changes in societal and political values
Regulations
Technological advances
Firm’s aspirations

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2
Q

What are the stages in the integrative life cycle model

A

Entrepreneurial stage: need more people (acquiring legitimacy)
Collectivity stage (need for stability and structure)
Formalisation and control stage (need for balance)
Elaboration stage (focus on efficiency and innovation)

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3
Q

Why can change be difficult

A

Because they can be trapped in everyday routines and schemas, because it disrupts the status quo, because they prefer exploitation over exploration and because of conformity

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4
Q

Where can resistance from change come from?

A

Lack of trust
Different assessments
Self-interest
Low tolerance for change

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5
Q

How to overcome resistance?

A

Through weakening inertia

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6
Q

How can you weaken inertia

A

Through creating a sense of crisis, establishing stretch targets and separating exploration units

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7
Q

How does the process of planned change look?

A

Unfreezing (rationale for change, pressure, psychological safety)
Moving: actual shifts
Refreezing: new evaluation, reward and penalty systems, new hiring and promotion to reinforce change

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8
Q

What are the strategies for change?

A

6: FEPMEN:
Facilitate
Educate
Participate

Manipulate
Explicit coercion
Negotiation

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9
Q

Characteristics of Facilitating

A

When: fear
Pros: best for fear
Cons: time and costly

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10
Q

Characteristics of Educating

A

When: lacking info
Pros: people will help
Cons: time consuming

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11
Q

Characteristics of participating

A

When: you need resistors
Pros: quality improves when resistors brought in
Cons: time consuming and expensive

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12
Q

Characteristics of manipulating

A

When: only option
Pros: quick and easy
Cons: problems when people realise

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13
Q

Characteristics of explicit coercion

A

When: speed needed, power welded
Pros: quick
Cons: risking anger

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14
Q

Characteristics of negotiation

A

When: when someone stands to lose out
Pros: quick and easy
Cons: might require monetary incentives

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