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DCIT65 - Social and Professional Issues > Lecture 2: Ethics and Professions > Flashcards

Lecture 2: Ethics and Professions Flashcards

1
Q

Profession

? is a trade, a business, or an occupation of which one professes to have extensive knowledge acquired through long years of experience and formal education and the autonomy of and responsibility to make independent decisions in carrying out the duties of the ?.

(same answer)

A

Profession

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2
Q

Profession

To ? is to make a public declaration, a claim of something. In the case of a professional, that something is ? in the knowledge domain of that which makes up that occupation or trade.

A

profess
knowledge

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3
Q

Profession

Webster’s dictionary defines ? as (a) calling requiring specialized knowledge and often long and intensive academic preparation, (b) a principal calling, vocation, or employment, or (c) the whole body of persons engaged in a calling.

A

Profession

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4
Q

Origins of Professions

According to the Code of Ethics in the Professions, the word ? referred to a commitment formally professed by a person to become a member of a religious order, and a ? was the person who has professed the commitment.

A

Profession
Professional

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5
Q

Origins of Professions

By the sixteenth century, a ? was a commitment to learned pursuits (divinity law, medicine and the military), being an authority on a body of knowledge, belonging to an occupation, being skilled or being a fractioned, not an amateur.

A

Profession

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6
Q

Origins of Professions

Sizer states that ? started in medieval times with the craftsmen’s guild and in inns.

A

Professions

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7
Q

Origins of Professions

Sizer states that ? in eighteenth-century were regarded as “occupations for the ‘gentlemen’, offering a safe social niche
but not large material rewards”.

A

Professions

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8
Q

Origins of Professions

The Industrial Revolution is credited with establishing professions in ?, ?, and ?.

A

Engineering
Accounting
Banking

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10
Q

Origins of Professions

Over the years, the term profession and its requirements for membership evolved into two categories: the ?, which required individuals with a deep knowledge of the profession acquired through years of formal education, and ?, which required the individuals to be noblemen who in theory did not really need to work for a living (they were liberated from the need to work, but ought to learn the profession anyway)

A

learned professions
common professions

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11
Q

Origins of Professions

The first ? was the ?. When the
life of nobility became less influential, especially after the revolution, the common distinction of professions came to be known as trades, probably as we know them today. However, trades, as today, still required one to hold a higher ethical standard.

A

liberal profession
military career

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12
Q

Requirements of a Professional

There are three basic professional requirements, and over the years as the professions evolved, these three elements have taken different forms. They are as follows:

A
  • A set of highly developed skills and deep knowledge of the domain
  • Autonomy
  • Observance of a code of conduct
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13
Q

Requirements of a Professional

First requirement
A set of highly developed skills and deep knowledge of the domain

(describe)

A
  • must be backed up by a very well-developed knowledge base acquired through long years of formal schooling.
  • acquiring a sophisticated level of knowledge is crucial.
  • shallow knowledge of the domain could be damaging to the profession.
  • differentiates between professionals and skilled laborers
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14
Q

Requirements of a Professional

Second requirement
Autonomy

(describe)

A
  • there is always a relationship between the provider of the service/product and the receiver of the service/product.
  • in terms of the relationships, we are concerned with the power balance.
  • power is on favor of the professional on the professional-client relationship
  • power is on favor of the customer on the nonprofessional-client relationship
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15
Q

Requirements of a Professional

Third requirement
Observance of a code of conduct

(describe)

A
  • has four types of codes
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16
Q

Requirements of a Professional

A working professional usually observes
these four types of codes:

(enumerate)

A
  • The professional code
  • A personal code
  • The institutional code
  • The community code
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17
Q

Requirements of a Professional

First type of code
The professional code

(describe)

A
  • set of guidelines provided to the professional
  • protects both the image of the profession and the individual members
  • requirement for the profession that members adhere to the code
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18
Q

Requirements of a Professional

Second type of code
A personal code

(describe)

A
  • set of moral guidelines on which professionals operate
  • acquired by professionals from the cultural environment in which they grew up in
  • supplements the professional code significantly
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19
Q

Requirements of a Professional

Third type of code
A institutional code

(describe)

A
  • a code imposed by the institution for which the professional is working
  • meant to build and maintain the public’s confidence in the institution and its employees
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20
Q

Requirements of a Professional

Observance of a code of conduct
the four codes must be examined before coming to a professional decision

(true or false)

A

true

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21
Q

Pillars of Professionalism

Professionalism is supported by four pillars:

(enumerate)

A
  • commitment
  • integrity
  • responsibility
  • accountability
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22
Q

Pillars of Professionalism

First pillar
Commitment.
According to Humphreys, has these six characteristics:

(enumerate)

A
  1. The person making the commitment must do so willingly without pressure.
  2. The person responsible must try to meet the commitment, even if help is needed.
  3. There must be agreement on what is to be done, by whom, and when.
  4. The commitment must be openly and publicly stated.
  5. The commitment must not be made easily.
  6. Prior to the committed date, if it is clear, it cannot be met, advance notice must
    be given, and a new commitment negotiated.
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23
Q

Pillars of Professionalism

First characteristic of commitment
1. The person making the commitment must do so willingly without pressure.

(describe)

A
  • the person executing the commitment must like what they are doing
  • if commitments are in the form of assignments with little autonomy, it is more likely the commitment may not be there.
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24
Q

Pillars of Professionalism

Second characteristic of commitment
2. The person responsible must try to meet the commitment, even if help is needed.

(describe)

A
  • the person who has made the commitment is assumed to have the know-how
  • professionals have the ability to seek the necessary skills from others
  • more commitment is expected out of them
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25
Q

Pillars of Professionalism

Third characteristic of commitment
3. There must be agreement on what is to be done, by whom, and when.

(describe)

A
  • Professionals entering into a commitment must have advance knowledge on what to do and who does it
  • Entering without advance knowledge is unprofessional
  • If the work is divided among other professionals, they must make the same commitment for their parts
  • Smaller parts assigned to nonprofessionals are considered assignments
  • Supervision is done by the nonprofessional members
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26
Q

Pillars of Professionalism

Fourth characteristic of commitment
4. The commitment must be openly and publicly stated.

(describe)

A
  • Open commitments are transparent and easily correctable if there are problems
  • Commitments must fall within the allocated resources (time, material, and money)
  • If a commitment is public, sourcing, acquisition, distribution, and use of resources will be transparent, thus job will be done smoothly
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27
Q

Pillars of Professionalism

Fifth characteristic of commitment
5. The commitment must not be made easily.

(describe)

A
  • Must do research before commitment to make sure they are not entering into a trojan horse (someone/something intended to defeat from within)
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28
Q

Pillars of Professionalism

Sixth characteristic of commitment
6. Prior to the committed date, if it is clear, it cannot be met, advance notice must be given, and a new commitment negotiated.

(describe)

A
  • It’s a sign of responsibility and commitment to tell others of shortfalls and it is done without hostility
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29
Q

Pillars of Professionalism

Second pillar
Integrity.

(describe)

A
  • state of undivided loyalty to self-belief
  • it’s honesty, uncompromising self-value, and incorruptible
  • the word integrity comes from latin word “integratas”
  • “integratas” means entire, undivided, or whole
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30
Q

Pillars of Professionalism

Second pillar
Integrity.
requires three maxims

(enumeration)

A
  • Vision
  • Love
  • Commitment
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31
Q

Pillars of Professionalism

First maxim of Integrity
Vision

(describe)

A
  • the capacity to anticipate and make a plan of action that avoids obstacles and maximize benefits
  • sign of good leadership
  • professionals who have initiative, autonomy, and authority in the provider-client relationship exemplify leadership
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32
Q

Pillars of Professionalism

Second maxim of Integrity
Love

(describe)

A
  • Studies show that people who love what they do, do it better, than those who do it because they have to
  • People choosing professions should also do it because of their love for the work
  • Love makes your actions a creation and not a chore
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33
Q

Pillars of Professionalism

Third maxim of Integrity
Commitment

(describe)

A
  • Vision and Love bonds the individual to what they are doing until it is done
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34
Q

Pillars of Professionalism

Third pillar
Responsibility.

(describe)

A
  • deals with roles, tasks, and actions and their ensuing consequences
    *
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35
Q

Pillars of Professionalism

Third pillar
Responsibility.

For example, as parents, we have an obligation and a duty to bring up our offspring. That is ?.

(identify)

A

parental responsibility

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36
Q

Pillars of Professionalism

Third pillar
Responsibility.

But responsibility also depends on a ?, which is based on his or her environment and culture.

(identify)

A

person’s value system

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37
Q

Pillars of Professionalism

Third pillar
Responsibility.

But responsibility also depends on a ?, which is based on his or her environment and culture.

(fill in the blanks)

A
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38
Q

Pillars of Professionalism

Third pillar
Responsibility.

There are various types of responsibilities, including ?, ?, ?, and ?,

(enumerate)

A
  • personal
  • communal
  • parental
  • professional
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39
Q

Pillars of Professionalism

Third pillar
Responsibility.

A professional in either a provider–client or provider–customer relationship plays the role of provider of either a service or a product.

(identify)

A

Responsibilities of a Professional as a Provider

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40
Q

Pillars of Professionalism

Third pillar
Responsibility.

This relationship, as we pointed out earlier, is a contract between the two parties

(identify)

A

Responsibilities of a Professional as a Provider

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41
Q

Pillars of Professionalism

Third pillar
Responsibility.

The relationship consists of three major types of responsibilities:

(enumerate)

A
  • service (responsibilities)
  • product (responsibilities)
  • consequential (responsibilities)
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42
Q

Pillars of Professionalism

First major type of responsibility
Service Responsibilities

(describe)

A
  • before providing a service to a client, there must be a contract binding the both parties
  • In the contract, the professional has responsibilities (time of delivery of service, quality of service, consequences after the service has been rendered)
  • The provider must take all these responsibilities seriously
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43
Q

Pillars of Professionalism

First major type of responsibility
Service Responsibilities

in the ?, the service must be rendered within an agreed time frame; if not, a new time must be negotiated.

(fill in the blanks)

A

time-constraint responsibility

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44
Q

Pillars of Professionalism

First major type of responsibility
Service Responsibilities

In the ?, the service must meet its desired goal as far as the client is concerned, and it must have the expected value

(fill in the blanks)

A

quality of service responsibility

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45
Q

Pillars of Professionalism

First major type of responsibility
Service Responsibilities

The ? involves the safety of the client from harm, both physical and financial, after receiving the service.

(fill in the blanks)

A

consequence responsibility

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46
Q

Pillars of Professionalism

Second major type of responsibility
Product Responsibilities

(describe)

A
  • If the contract involves a product, the provider has the responsibility (deliver the product agreed upon on time, good shape and quality, provide documentation for safe use of the product)
  • The provider is responsible for all liabilities as a result of use of the product
  • In liability cases, the provider responsibility depends on the contract and degree of harm
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47
Q

Pillars of Professionalism

Third major type of responsibility
Consequential Responsibilities

(describe)

A
  • A doctor did not do his job well and the patient died. There is regret on the part of the doctor and anger on the part of the patient’s family because on person did not fulfill their responsibilities
  • Whether a product/service is provided, there are always after effects of that action
  • One is praised for a service/product well done
  • One is regretful because a service/product failed
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48
Q

Pillars of Professionalism

Third major type of responsibility
Consequential Responsibilities

? are aftereffects of an action gone wrong, in this case a professional service.

(fill in the blanks)

A

Regret and anger

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49
Q

Pillars of Professionalism

Third major type of responsibility
Consequential Responsibilities

In the worst-case scenario, the service or product may cause ? to the client

(fill in the blanks)

A

physical or financial harm

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50
Q

Pillars of Professionalism

Third major type of responsibility
Consequential Responsibilities

In such cases, one expects liabilities for the service or product, and the professional must accept those consequential responsibilities

(true or false)

A

true

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51
Q

Pillars of Professionalism

Third major type of responsibility
Consequential Responsibilities

In the case of the doctor, the service she provided fell short of what was expected, and she had to face the consequential responsibilities of her actions, which at times not only include the parties involved but may also involve innocent bystanders.

(true or false)

A

true

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52
Q

Pillars of Professionalism

Fourth pillar
Accountability.

(describe)

A
  • is the obligation to answer for the execution of one’s assigned responsibilities
  • process involves a cycle of setting measurable outcomes and achievable goals
  • planning what needs to be done to meet those goals
  • reporting progress towards goals
  • evaluating the reports
  • using that feedback to make improvements
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53
Q

Pillars of Professionalism

Fourth pillar
Accountability.

Accountability involves these three key elements:

(enumerate)

A
  • A set of outcome measures that reliably and objectively evaluate performance
  • A set of performance standards defined in terms of these outcome measures
  • A set of incentives for meeting the standards and/or penalties for failing to meet them
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54
Q

Pillars of Professionalism

First key element of Accountability
A set of outcome measures that reliably and objectively evaluate performance

(describe)

A
  • There is a minimum set of measures that every individual in that professional must meet
  • must be carefully selected and measures must be attainable
  • measures vary according to the profession
55
Q

Pillars of Professionalism

Second key element of Accountability
A set of performance standards defined in terms of these outcome measures

(describe)

A
  • performance standards must be carefully chose and attainable
  • standards vary according to the profession but each profession must have a set of common standards
56
Q

Pillars of Professionalism

Second key element of Accountability
A set of performance standards defined in terms of these outcome measures

For the ?, the standard of output measures may be the passing of standardized examinations at a certain predetermined level.

(fill in the blanks)

A

teaching profession

57
Q

Pillars of Professionalism

Second key element of Accountability
A set of performance standards defined in terms of these outcome measures

In the ?, it might be the ability of a judgment to stand on subsequent appeals.

(fill in the blanks)

A

law profession

58
Q

Pillars of Professionalism

Second key element of Accountability
A set of performance standards defined in terms of these outcome measures

Whatever standard measure is chosen, it must not be plausible and not measurable.

(true or false)

A

false

59
Q

Pillars of Professionalism

Third key element of Accountability
A set of incentives for meeting the standards and/or penalties for failing to meet them

(describe)

A
  • incentives must be good enough
  • incentives must not be too good. may force professionals to put interest of clients below interest of attaining measures
  • if incentives are monetary. may force professionals to put interest of making money instead of offering services
  • penalties must not be too harsh to prevent driving away potential professionals
  • harsh penalties tend to make people hide and dig deeper for fear of being discovered
60
Q

The Making of an Ethical Professional: Education and Licensing

Previously, we have noticed the never-ending requirements of an individual seeking membership in the chosen profession or trade either to have a deep knowledge of the profession acquired through formal education or to be intrinsically of a ?, willing to hold a higher ethical standard.

(fill in the blanks)

A

gentleman’s calling

61
Q

The Making of an Ethical Professional: Education and Licensing

In order to continue to uphold these essential requirements in both professions and trades, let us now discuss three items that encourage, maintain, and improve that higher ethical standard.

(enumerate)

A
  • formal education
  • licensing
  • professional codes of conduct
62
Q

The Making of an Ethical Professional: Education and Licensing

Professionals must follow a specific process to meet and maintain those professional requirements.

(true or false)

A

true

63
Q

The Making of an Ethical Professional: Education and Licensing

First item: Formal Education

(describe)

A
  • to be effective, must be targeted and incremental
  • Example: children must be taught responsible ways of using computers and the internet. children must be taught in an age-appropriate way and not dismiss them of IT (computers, etc.)
  • Should be told to be respectful and not do mischievous things online
  • Examples: 14 year olds breaking into computer systems, 10 year olds infecting school records with virus
64
Q

The Making of an Ethical Professional: Education and Licensing

First item: Formal Education

The content of what is taught must be relevant and sensitive to different age groups and professionals.

(true or false)

A

true

65
Q

The Making of an Ethical Professional: Education and Licensing

First item: Formal Education

(describe)

A
  • content should become more sophisticated, as students go through high school
  • message on responsible use of computers should be stressed more
  • teen years are years of curiosity and discovery, spending long hours on the internet
  • those hours should be spent responsibly
  • schools should also offer courses in responsible use of computers (ethics, reasons not to do mischievous stuff)
66
Q

The Making of an Ethical Professional: Education and Licensing

First item: Formal Education

In college, of course, the message is more direct. There are several approaches to bring the message across:

(examples only)

A
  1. Students take formal courses in professional ethics in a number of professional programs in their respective colleges.
  2. Without taking formal courses in their curriculum, students are taught a good amount of the information ethics sprinkled throughout their courses, either in general education or in their major.
  3. Using a capstone course in the general education requirements and in that course adds information ethics content. Many colleges now require computer literacy as a graduation requirement. Use that course to add ethics content.
  4. Require an exit information ethics course which can be taken online.
67
Q

The Making of an Ethical Professional: Education and Licensing

First item: Formal Education

Once they join the workplace environment, these professionals should be required to attend ?, ?, and ? periodically.

(examples only)

A
  • informal refresher sessions
  • seminars
  • in-service workshops
68
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities
? grants individuals formal or legal permission to practice their profession, which tips the balance of power in the giver- receiver equation in favor of the giver

(fill in the blanks)

A

Licensing

69
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities

(describe)

A
  • before a license is issued, formalities must be taken care of (testing competence of the aspirant for knowledge and skills required)
  • if test is not passed, licensing authority may deny issuing license
  • licensing authority also provides set of rules for keeping license
  • if rules are violated, authority may sanction the licensee or recall the license
  • license is a privilege, not a right. thus, they must follow the prescribe code
70
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities

? can be (and have been) used as both control and educating instruments to enforce rules, laws, and certain group or society norms.

(fill in the blank)

A

Licenses

71
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities

(describe)

A
  • profession license members and these professions require the potential licensee to take & pass the examination (tests knowledge & skills)
  • professions, in order to keep members updated & compliant, limit the validity of their licenses.
  • they tie license renewal to passing of continuing examinations helps ensure members stay knowledgeable
72
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities

? also use periodic licensing examinations to check on members’ compliance with codes.

(fill in the blank)

A

Professions

73
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities

If members have in the past violated a code and been reported, such members may not have their licenses renewed even if they pass all examinations.

(true or false)

A

true

74
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities

(describe)

A
  • professions without licensing requirements, discipline continues to be a problem
  • every profession strive for good image, , many professions require licensing for membership
  • although there are many professions with requirements but no enforcement, an increasing number of professions are opting to require enforceable licensing to keep their image undamaged
75
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities

? enables professions to enforce their rules by law.

(fill in the blank)

A

Licensing

76
Q

The Making of an Ethical Professional: Education and Licensing

Second item: Licensing Authorities

For example, physicians can lose their license to practice if they do anything unlawful or unethical. Once such a license is withdrawn, a physician can still practice medicine.

(true or false)

A

false

77
Q

The Making of an Ethical Professional: Education and Licensing

Third item: Professional Codes of Conduct

(describe)

A
  • primary purpose of this is to promote the public image of the profession by specifying and enforcing the ethical behavior expected from its members
78
Q

The Making of an Ethical Professional: Education and Licensing

Third item: Professional Codes of Conduct
Accordingly, and in most cases, professional codes consist of standards, norms, and rules of conduct that address the following areas:

(examples only)

A

*Moral and legal standards
* Professional–client relationship
* Client advocacy
* Professional–public relationships
* Sanction mechanics
* Confidentiality
* Assessment
* Compliance
* Competence
* Certified professional credentials for those professions that use certification

79
Q

The Making of an Ethical Professional: Education and Licensing

Third item: Professional Codes of Conduct

In order for professional codes of conduct to be effective, a profession must institute a system of ?, ?, ?, ?, and ?. Codes without such systems in place are completely ineffective.

(enumerate)

A
  • enforcement
  • reporting
  • hearing procedures
  • sanctions
  • appeals
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The Making of an Ethical Professional: Education and Licensing

Enforcement
Experience and studies have shown that professions with ? have fewer discipline problems among their members than those with no codes or those with codes but without ?.

(fill in the blanks)

A

enforceable codes
enforcement mechanisms

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Q

The Making of an Ethical Professional: Education and Licensing

Enforcement

(describe)

A
  • professions with fewer disciplinary problems have better images
  • because the purpose of codes for any profession is to create and maintain a good image
  • professions without codes, should come up not only with codes but also with enforcement mechanisms
  • professions with codes and no enforcement system should add them
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Q

The Making of an Ethical Professional: Education and Licensing

Enforcement
It is common knowledge that laws, codes, norms, and/or guidelines are not obeyed until and unless some type of ? is in place.

(fill in the blanks)

A

enforcement machinery

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Q

The Making of an Ethical Professional: Education and Licensing

Enforcement

There are various techniques of enforcement, most of them with no civil authority. The most widely used are ?, ?, or ?.

(examples only)

A

professional ethics boards
standing committees
review boards

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The Making of an Ethical Professional: Education and Licensing

Enforcement

The most widely used are professional ethics boards, standing committees, or review boards charged with the following:

(examples only)

A
  • Drawing up the codes of ethics for the profession if none exist
  • Revising codes if and when necessary
  • Conducting education campaigns at the membership level
  • Distributing copies of the codes to every member
  • Developing disciplinary procedures
  • Receiving complaints, conducting hearings, counseling members, and sanctioning members found guilty
  • Promoting the image of the profession
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Q

The Making of an Ethical Professional: Education and Licensing

Reporting of Grievances
There are two main reporting procedures:

The first is the ? in which a complaint is reported first to the local chapters if it exists

(fill in the blanks)

A

typical organizational route

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The Making of an Ethical Professional: Education and Licensing

Reporting of Grievances
There are two main reporting procedures.

The second is the ? in which reporting can be done at any level, and then from there a complaint is forwarded all the way to the top.

(fill in the blanks)

A

short-circuit procedure

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The Making of an Ethical Professional: Education and Licensing

Reporting of Grievances

(describe)

A
  • some professions, reporting must be done by a member of the profession in good standing and nobody else
  • means that **concerned members of the public must report their complain to a member of the profession*, who forwards it to the committee
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The Making of an Ethical Professional: Education and Licensing

Reporting of Grievances

In other professions, any member of the public can initiate a complaint with the ?

(fill in the blanks)

A

local professional board

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Q

The Making of an Ethical Professional: Education and Licensing

Reporting of Grievances

(describe)

A
  • whichever way, there should always be a way to inform members of the profession and the public on the procedures of reporting (who can and cannot file a complaint)
  • there must be established channels
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Q

The Making of an Ethical Professional: Education and Licensing

Hearing Procedures

(describe)

A
  • difficult to generalize because of many factors the hearing depends on (the nature, financial standing, structure of the profession, kind of enforcement procedures being used, penalty to be imposed)
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The Making of an Ethical Professional: Education and Licensing

Hearing Procedures

If there is no enforcement procedure or if the penalty is not significant, the accused member may not even appear for the ?.

(fill in the blanks)

A

scheduled hearing

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The Making of an Ethical Professional: Education and Licensing

Hearing Procedures

? should consider all these factors when drawing up the hearing procedures

(fill in the blanks)

A

Professions

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The Making of an Ethical Professional: Education and Licensing

Hearing Procedures

(example only)

A

For example, hearings should be held at the profession’s nearest field office to save members from traveling long distances.

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Q

The Making of an Ethical Professional: Education and Licensing

Hearing Procedures

If there is no ?, arrangements should be made to find
a location convenient to both the accused and the hearing committee members, and the hearing process itself should be short if possible.

(fill in the blanks)

A

field office

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Q

The Making of an Ethical Professional: Education and Licensing

Sanctions

(describe)

A
  • If hearing committee decides a member guilty, then the committee must come up with sanctions to fit the violations
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Q

The Making of an Ethical Professional: Education and Licensing

Sanctions
The committee may decide to recommend any one or a combination of the following: ?, ?, ?, and ?.

(examples only)

A

probation
revocation of certification
request for resignation
suspension from the profession at the member’s expense

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Q

The Making of an Ethical Professional: Education and Licensing

Sanctions

If a ? option is taken, the committee must clearly specify the nature, duration, and conditions of the ?

(fill in the blanks)
(same answer)

A

probation

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Q

The Making of an Ethical Professional: Education and Licensing

Sanctions

(describe)

A
  • there must be a person to report to for all the requirements of the probation including supervision
  • after sanctioned member fulfills requirements of the penalty, a recommendation can be made to reinstate the member in good standing
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Q

The Making of an Ethical Professional: Education and Licensing

Appeals

(describe)

A
  • profession must have an appeal process on the books for the sanctioned professional not satisfied with the ruling of the committee or penalty imposed
  • guidelines should clearly state procedure for appeals
  • the maximum amount of time an individual has between receiving a judgement and filling of the appeal
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Q

The Making of an Ethical Professional: Education and Licensing

Appeals
The time allotted for a judgment on the appeal should not be
stipulated.

(true or false)

A

false (The time allotted for a judgment on the appeal should also be stipulated)

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Q

The Making of an Ethical Professional: Education and Licensing

Appeals

(describe)

A
  • profession must state whether an appealing member should remain executing their duties or be prohibited until the appeal is complete.
  • in certain professions, appealing members are either put on administrative leave, suspended, or allowed to carry on with their duties pending the decision of the appeal
102
Q

Professional Decision Making and Ethics

Now, we come to our third theme on professionalism and ethics: the process of professional decision making. Here, we focus on ? and ?.

(enumerate)

A

professional dilemmas
guilt associated with decision making

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making

? in decision making are quite common in the everyday activities of a professional.

(fill in the blanks)

A

Dilemmas

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making
The process of decision making resembles a mapping with ? and an ?.

(fill in the blanks)
(different answers)

A

input parameters
output decision

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making
The input parameters in the decision-making process are ?. To each premise is an ?. The mapping uses these values along with the premises to create an ?, which is the decision.

(fill in the blanks)
(different answers)

A

premises
attached value
output

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making

(examples only)

A

For example,
if I have to make the decision whether to walk to church or take the car, the set of premises might include, among others, time, parking, safety, and gas. The values attached to these premises are that if I go by car, I save time, I need a parking space, walking is good exercise, and I need money to buy gas. If I decide to walk, my decision might be based on a set of premises including health and money to which I may attach the following values: Walking to church 1 day a month is good exercise, and it saves me money for gas.

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making

The ? takes these premises together with the
values and outputs a logical decision. This ? is similar to the one we used in the ethics definition.

(fill in the blanks)
(same answer)

A

mapping function

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making

? in decision making are caused by questioning the values attached to one’s premises as inputs to the decision being made.

(fill in the blanks)

A

Dilemmas

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making
One’s input values may be clouded by conflicting codes of conduct, ?, and/or ?.

(enumerate)

A

advances in technology
incomplete or misleading information

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making: Advances in Technology
? in decision making may also be caused by advances in technology.

(fill in the blanks)

A

Dilemmas

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making: Advances in Technology

? in particular has created more muddles in the decision-making process than any other technology.

(fill in the blanks)

A

Computer technology

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making: Advances in Technology

(describe)

A
  • Advances in computer technology create a multitude of possibilities that never existed before
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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making: Incomplete or Misleading Information

(describe)

A
  • not having all the information one needs before making a decision can be problematic
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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making: Incomplete or Misleading Information

Consider the famous ?. Two people are caught committing a crime, and they are taken to different interrogation rooms before they have a chance to coordinate their stories. During the interrogation, each prisoner is told that the other prisoner has agreed to plead guilty on all charges. Authorities inform the prisoner that agreeing to plead guilty on the charges as the other prisoner has done will bring him or her a reduced sentence. But rejecting the plea will of course mean that the accused is not cooperating with the investigation, which may result in he or she receiving the maximum punishment allowable.

(fill in the blanks)

A

prisoners’ dilemma

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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making: Incomplete or Misleading Information

Each prisoner has four recourses:

(examples only)

A
  • Plead guilty without the friend pleading guilty, which would mean deserting a friend
  • Refuse to plead guilty and the friend pleads guilty, which would mean betrayal and probably a maximum sentence
  • Plead guilty and the friend pleads guilty, which means light sentences for both of them
  • Both refusing to plead guilty and probably both receiving a light sentence or a maximum sentence
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Q

Professional Decision Making and Ethics

Professional Dilemma in Decision Making: Incomplete or Misleading Information

(describe)

A
  • any option the prisoner takes is risky because of lack of information to enable them to make a wise decision
  • similar situations happens in professional life when a 8*decision has to be made without enough information** within a time constraint
  • the professional must take extra care to weigh all possibilities in the input set of premises and their corresponding values
  • taking everything into account and using the ethical framework we developed can help the professional in making decisions that are just, fair, and plain ethical
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Q

Professional Decision Making and Ethics

Guilt and Making Ethical Decisions

(describe)

A
  • in ethical decision-making process, decisions are made based on individual liberties and justice.
  • to achieve this, individuals can use any other ethical theories to frame or make ethical choices that reflect the selected criteria.
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Q

Professional Decision Making and Ethics

Guilt and Making Ethical Decisions

However, whatever theory used, the outcome falls into one of the following three criteria:

(enumerate)

A
  • Utilitarian criterion
  • Rights criterion
  • Justice criterion
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Q

Professional Decision Making and Ethics

First criteria in Guilt and Making Ethical Decisions
Utilitarian criterion

(describe)

A
  • decisions are made solely on the basis of their intended outcomes or consequences
120
Q

Professional Decision Making and Ethics

Second criteria in Guilt and Making Ethical Decisions
Rights Criterion

(describe)

A
  • decisions are made based on the set of liberties society enforces such as the Magna Carta
121
Q

Professional Decision Making and Ethics

Third criteria in Guilt and Making Ethical Decisions
Justice Criterion

(describe)

A
  • reflects justice
  • decisions are made so that they are fair, impartial, and equitable to all
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Q

Professional Decision Making and Ethics

Guilt and Making Ethical Decisions

? is our natural internal judgment system, punishing ourselves based on our moral standards or the group’s standards. So, ? therefore, plays a crucial part in ethical decision making.

(fill in the blanks)
(same answer)

A

Guilt

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Q

Professional Decision Making and Ethics

Guilt and Making Ethical Decisions

(describe)

A
  • in decision-making process, guilt sets in right after the decision/choice is made
  • guilt stays with the individual over a period of time, sometimes becoming cumulative
  • may affect individual’s future decisions
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Q

Professional Decision Making and Ethics

Guilt and Making Ethical Decisions

A ? re-examines his or her value set attached to all premises that come into play in the decision-making process.

(fill in the blanks)

A

guilty person

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Q

Professional Decision Making and Ethics

Guilt and Making Ethical Decisions

(describe)

A
  • sometimes guilt produces doubts in values attached to the premises without new & better values
  • excess of guilt could cause an individual to withdraw from society. could be more dangerous
  • a withdrawn person may start to challenge the values attached to the premises as they try to justify the guilt, resulting in bad decisions being made
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Q

Professional Decision Making and Ethics

Guilt and Making Ethical Decisions
? causes decision makers to agonize over decisions.

(fill in the blanks)

A

Guilt

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Q

Professional Decision Making and Ethics

Guilt and Making Ethical Decisions

Although decisions are based on the outcome of an individual’s deliberations, considering all input parameters and attaching values to these premises calls for a thorough examination of each premise by the individual. This process is aided by the individual reflecting on these basic steps:

(examples only)

A
  • Examining the ethically relevant issues, principles, standards, and practices
  • Determining the different parties (and their special interests) who will be affected by the decision
  • Deciding on an alternative course of action if and when the outcome of the decision is not what is expected
  • Considering the probable consequences (short and long term) of each alternative on each of the different parties involved
  • Thinking of consulting with a trusted colleague if the situation is complex, risky, or there is undue personal involvement
  • Determining how personal values, biases, beliefs, or self-interests influenced the decision (either positively or negatively) and whether the consequences of the decision have been evaluated
  • Being prepared to assume responsibility for the consequences of the action including correction of negative consequences.
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Q

Professional Decision Making and Ethics

Professionalism and Ethical Responsibilities
This is the last of our four themes in professionalism and ethics. We focus here on professionalism and ethical responsibilities that include ?, ?, and ?.

(enumeration)

A

whistle-blowing
harassment
discrimination

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Q

Professional Decision Making and Ethics

First theme: Professionalism and Ethical Responsibilities
Whistle blowing

(describe)

A
  • gives the impression of an act of seeking public attention
  • this is what we see in a sports event whenever a foul is committed.
  • law enforcement personnel use whistles to draw public attention
  • the purpose of this are the same as that in sports arena – calling public attention on what is considered illegal or mismanaged act
130
Q

Professional Decision Making and Ethics

First theme: Professionalism and Ethical Responsibilities
Whistle blowing

Whistle-blowing can be ?, in which case the attention is sought internally and remains within organizational channels, or it can be ?, in which case it alerts everyone.

(fill in the blanks)

A

internal
public

131
Q

Professional Decision Making and Ethics

First theme: Professionalism and Ethical Responsibilities
Whistle blowing

(describe)

A
  • Everyday people, especially employees, witness wrongdoing on the job
    *

DCIT65 - Social and Professional Issues (3 decks)

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