Lecture 2 Flashcards
Team?
People organized to function cooperatively as a group. It has never been more important
Shared characteristics of a team
common commitment and purpose, specific performance goals, complementary skills, commitments to how the work gets done, mutual accoutability
Shared purpose of a team
Have specific purpose
Has shared leadership roles
Have both individual and mutual accountabilities
Discuss, make decisions and perform real work together
Measure their performance by assessing their collective work products
Team development stages
Forming, storming, norming, performing, adjourning
forming?
teams communciate politely instead of directly
stroming:
conflict, can be productive, vut consumes time and energy,it is important to listen well for differing expectatiuons
norming
teams formulate roles, standsrds, increse trust and communication,
performing¡
Teams achieve their goals , are task oriented and focus on performance and produciton
adjouring
saying goodbye after a task is completed
what makes a team effective
Establish urgency
Demand performance
Have a compelillng reason for working together
Utilize feedback
Importance of each team member
choose teammates for skill and potential, not personality. Find the tasks and deliverables and from there choose teammates
success factors for collaboration in teams
Relationship development practices
Role models of collaboration among executives
Establishment of manager mentoring employees
Training in relationship skills
A sense of community
leaders who are skilled at talk and people leadership
Role clarity
Effective mutlicultural teams
teams with people from differenc touctries. Diverse people usually have a mix of skills, perspectives, and ideas. This fact creates better problem solving
Challenges of multicultural teams
vatying expectations
Prejudice and stigma spilling into workplace
Cultural and language barriers
Varying interpretations of commitment or agreement to a decision
How can diverse tams overcome these challenges
Breaking down cultural difference,
Minimizing the language barrier
Working around cultural customs
Avoid creating artificial divisons
