Lecture 1.2 (distribution) Flashcards

1
Q

What is the biopharma supply chain?

A

means through which drugs are manufactured and finally delivered to the patients.

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2
Q

Name some stakeholders in biopharma supply chain

A

suppliers
manufacturers
agents
distributors
hospitals and healthcare institutions pharmacies
users (patients)

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3
Q

What is meant by ‘distribution channels’?

A

route or path through which the products from the manufacturers are transferred to the users.

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4
Q

What is direct distribution?

A

Manufacturers supply goods directly to end users. E.g. gucci

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5
Q

What is indirect distribution?

A

Goods supplied to agents /retailers, through them the goods finally reach the end users .

–>A common practice for Pharma companies

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6
Q

How many levels are there for distribution channels in Hong Kong?

A

3

namely first, second and third

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7
Q

What is the first, second and third level of distribution channels in Hong Kong?

A

1st level: manufacturers to agents and distributors

2nd level: Agent/distributor to hospitals/clinics/pharmacies/wholesalers
(wholesalers supply to small drug stores)

3rd level: patients/users get product from above outlets

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8
Q

What are the core responsibilites of agents/distributors?

A

Warehousing, inventory, invoicing, distribution

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9
Q

What is the difference between agents and distributors?

A

Agents: marketing and selling function, warehousing, invoicing, delivery of goods to retailers

Distributors: No marketing and selling function. ONLY OFFERS SUPPORTS

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10
Q

What is the selection criteria of agencies/distribuors?

A
  1. good service to customers
  2. timely delivery
  3. good warehousing facilities, cold chain
    management
  4. good marketing and sales team
  5. IT support for principals
    (manufacturers)
  6. competitie distribution margin
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11
Q

What are the costs involved with distribution?

A
  1. personnel and logistics cost
  2. inventory and warehousing costs
  3. IT costs
  4. damaged goods and goods return
  5. credit cost
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