Lecture 1 Flashcards

1
Q

Comms and Media Relations

A

news media = intervening public
bring our message to their audience

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2
Q

Media relations plan

A

a strategic plan dealing with news media only

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3
Q

news media changes

A

convergence due to other outlets, media, citizen journalists, fewer staff, more pressures, less space for stories, more competition for that limited space

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4
Q

news media considerations

A

catch media attention by being relevant to needs
every word counts - stay on message
research media to be more effective in communicating messages

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5
Q

Comm definitions

A

establishment of common understanding
transfer of meaning from person to person
stimulation of common symbols in various minds
creation of meaning in others through stimulus response activities

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6
Q

What comms does

A

transfer messages from place to place
transfer message content from one person to another
expresses human interconnection

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7
Q

Communication types

A

verbal v nonverbal
inter/intrapersonal
small group v mass

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8
Q

intrapersonal communication

A

communicating with yourself

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9
Q

interpersonal communication

A

dyadic (one to one)
group (one to a few; networks)
public (one to many)

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10
Q

organizational communication

A

formal hierarchical networks

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11
Q

mass/mediated communication

A

technology; large, dispersed audiences

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12
Q

Basic Communication Model

A

source/encoder to channel/message to receiver/decoder

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13
Q

desire effects on receivers

A

cognitive (change in thinking)
Affective (change in feeling)
Acting (change in behaviour)

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14
Q

Communications spectrum

A

unaware to aware to understand to support to act to commit

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15
Q

Mass communication defined

A

impersonal communication with a diverse audience which has limited opportunity to respond

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16
Q

Mass comms characteristics

A

formalized (has structure)
institutionalized (created/controlled by established org)
sent via technology
impersonal
no face-to-face
delayed feedback

17
Q

mass audience characteristics

A

large, scattered, anonymous, heterogenous (diverse/varied)

18
Q

elements of mass communication model

A

source, encoder, message, channel, noise, decoder, receiver/audience, feedback

19
Q

mathematical theory of information/shannon-weaver model:

A

source to encoder to message/channel to decoder to receiver to feedback surrounded by noise

20
Q

noise

A

disrupts/interferes with communication

21
Q

channel noise

A

static on transmission

22
Q

environmental noise

A

noisy room OR too many messages from too many outlets

23
Q

semantic noise

A

poorly worded messages

24
Q

cultural noise

A

cultural beliefs/traditions

25
Q

personal bias noise

A

based on individual experience/opinions/beliefs

26
Q

narrative model of mass communication (lass well):

A

who (source) says what (message) through what medium (channel) to whom (audience) to what effect (change in belief/perception)

27
Q

Direct effects theory

A

AKA magic bullet theory/hypodermic needle - there are universal effects on all individuals who are exposed to mass communication messages

28
Q

limited effects model:

A

mass comms has limited effects b/c of interpersonal comms and other variables intervening b/w sender and receiver - comms flow through series of filters/mediating factors/influences - may contribute to but does not cause all actions in society

29
Q

uses and gratification theory

A

public relates own needs/desires to making sense of mass communicated messages - shifts away from what media does to people and more on what people do with media

30
Q

structure v agency

A

structure = societal constraints on individual action - societal norms/expectations
agency: individuals exercise of choice

31
Q

media of mass comms

A

newspapers, magazines, books, tv, radio, internet BUT NOT SM
movies, videos, cds, dvds

32
Q

barriers to good comms

A

don’t respect person
not right frame of mind
not interested
not listening
assuming message is understood
ideology
language
differences in experience/intelligent
knowledge
medium not reaching audience
culture
economic status

33
Q

good communicators:

A

thinks content of message through
removes semantic noise where possible
knows what they can about intended audience
seeks understanding
considers what they know about sender
makes allowances
sifts through semantic noise to find meaning
seeks understanding