Lecture 1 Flashcards

1
Q

Definitions
a) Supply Chain
b) Supply Chain Management

A

a) A global network to deliver products and services, starting from providing raw material to the consumers using an organized flow of information, physical distribution and payment. Includes networks for disposal and recycling.

b) A Network of connected and interdependent organizations mutually and co-operatively working together to control, manage and improve the flow of materials and information from suppliers to end users.

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2
Q

Supply Chain Management
a) Name the 5 activities of the supply chain.
b) What are the goals of SCM?

A

a) Design, planning, operations, control, monitoring
b) - Value Generation
- Global measurement of performance
- Synchronization of supply and demand
- Effective Deployment of global supply chains
- Establishment of a competitive infrastructure

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3
Q

SCOR Model
a) What does SCOR mean?
b) How is the supply chain inside the SCOR model characterized?
c) What elements are used?
d) Name the 3 hierarchical process levels.

A

a) Supply Chain Operations Reference: describes business activities
associated with all phases of satisfying customer`s demand.
b) Plan, procurement, production, delivery, redelivery
c) Business process optimization, comparison of performance indicators,
business practices in a coherent reference system
d) 1. Statement of number of supply chains, description of their
performance measurement
2. Definition of the sequence of planning, implementation processes
respectively to material flows
3. Determination of the business processes, orders, permissions,
redeliveries and marketing forecasts

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4
Q

a) Name the steps of the purchasing process and the documents.
b) What is LCCS?
c) What does global separation mean?

A

a) Define specification
 functional specification
Select supplier
 supplier selection proposal
Contract agreement
 contract
Ordering
 order
Expediting
 order list
Evaluation follow-up
 vendor, balanced scorecard

b) Low cost country sourcing: purchasing of products and services in countries with lower production costs

c) Coordinating and integrating procurement requirements of
worldwide business units

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5
Q

Why is the importance of purchasing and procurement management increasing?

A
  1. Purchasing volumes: potential for cost savings through increased
    purchasing volume and less in-house production
  2. Material costs: saving 1% material costs compares to an increase in sales
    of at least 10%
  3. Reducing the number of suppliers: cost savings of up to 50% through
    early involvement of suppliers in the development phase
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6
Q

a) Offshoring: Reasons for relocation and motives for R&D investments abroad
b) Backshoring: Reasons and examples of problems leading to backshoring

A

Offshoring
Reasons for Relocation R&D investments
 Personnel costs
 Proximity to market
 Flexibility
 tax advantages
 flexible working hours
 less bureaucracy

Backshoring
Reasons Examples
 Quality
 Coordination costs
 R&D centers close to
production
 Delayed product deliveries
 Frequent power blackouts
 Protection money demanded
by Russian mafia

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7
Q

a) What are the megatrends (influenced by business and society)?
b) Definition of logistics.

A

a) - Globalization of production and material streams
- Differentiation and individualization
- Shortened product-lifecycles
- Demographic change
- I&C technologies
- Shareholder value thinking
- Climate change and environmentalism
b) Management of all activities which facilitate movement and the
coordination of supply and demand.

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8
Q

Describe the development of the modern logistic approach.

A
  1. 1970: classical logistics  optimization of individual functions
  2. 1980: Logistics as a cross-functional unit  opt. of cross-functional
    processes
  3. 1990: Logistics integrates functions in a process chain  opt. of process
    chain
  4. 1990: Logistics integrates companies in a value chain  opt. of value
    chain
  5. > 2000: Logistics integrates value chains in a global network  opt. of
    global networks
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9
Q

Name and describe the four different types of logistics.

A
  1. Procurement logistics
    Connection between suppliers’ sales logistics or distribution logistics and
    production logistics  procurement of inexpensive high-quality goods
  2. Production logistics
    Planning, management and control of internal transport, handling and
    storage processes  aligning production with market demand
  3. Distribution logistics
    Connection between production and sales of a company  provision of
    the right goods, at the right time, at the right place and optimal costs
  4. Disposal logistics
    Optimal coordination of logistical measures regarding the disposal and
    return of waste  increased efficiency and reduction of expenses in
    compliance with ecological issues & environmental regulations
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10
Q

Classify the four different types of logistics.

A

Procurement logistics
Raw-,auxiliary-,operating matetials

Production logistics
Semi-finished products

Distribution logistics
Finished products, Spare-parts

Disposal logistics
Residues, package, used parts

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11
Q

Name the tasks of logistics (6 r’s) and the primary goal.

A
  1. Right costs
  2. Right quantity
  3. Right product
  4. Right location
  5. Right time
  6. Right quality
    Primary goal: optimization of logistics efficiency = ratio of systems output to
    system input
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12
Q

a) How is the position of logistics and materials management defined?
b) What are the fields of responsibility of logistics within the company?

A

a) By the
- product structure
- core competence of the company
- contribution of logistics to company profit
- influence of logistics management within the business management
b) - Warehouse management
- Commissioning, packaging, dispatch
- Quality management
- Procurement management
- Disposal management
- Production planning and control systems
- Logistics controlling
- Internal/external transports

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13
Q

Compare the centralized and decentralized organization of logistics.

A

Centralized
Plant logistics follows the
instructions of central logistics
(from management)

 Easier to coordinate
 Easier to determine current
stock
 Fast implementation of
decisions

Decentralized
Decentralized units (business and
technical management)
compromise subordinated sectors.

 Logistic takes place in
subordinated departments e.g.
purchasing, warehousing,
disposal, transport

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14
Q

What are the strategic tasks of logistics as a cross-functional unit?

A
  1. Purchasing/Procurement
    Long-term contracts, procurement market research
  2. Inventory management
    Long-term planning of safety stocks
  3. Internal transport
    Design of material flow and packages
  4. Recycling/disposal
    Design of disposal systems, identification of substitutes
  5. Further possible strategic tasks
    Standardization of material
    Equity participation of suppliers
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15
Q

How are conflicts prevented?

A
  1. Missing cooperation of individual departments
  2. Competition within the company
  3. Fragmentation of logistics activities

4.
-Lack of competitiveness
-Retention of Energies and Costs
-Optimization of individual departments -> No overall supply chain improvements

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16
Q

Name goals of logistics and their conflicts who require trade-offs

A
  1. Production
    High availability of parts ↔ high capital commitment in stock
    High quality ↔ cost savings through standardization of parts
  2. Purchasing
    Low cost price, high discounts ↔ high order quantities, low capital
    commitment through JIT
  3. Quality Management
    High quality ↔ intensive sampling, high appraisal costs
  4. Sales
    High availability of parts ↔ high stock, high capital commitment
    Comprehensive product range ↔ high stock, storage costs
17
Q

Name the five factors that influence the success of supply champions.

A
  1. Detailed and precise forecasting of costs
  2. Measurement of key performance indicators
  3. Transparent planning processes
  4. High proportion with weekly production (flexible production)
  5. Intensive informal contacts to customers (SC cooperation network)
18
Q

a) Name the tasks of materials management
b) Describe the magic triangle of materials management

A

a) - Purchasing
- Scheduling
- Logistics
- Consignment
- Strategy, Monitoring and Controlling
- Determination of Consumption, Disposal and Recycling
b) Low material costs ↔ high delivery ↔ low capital commitment