Lecture 01 # Introduction to Management

Question 1

1. What is Management?

Answer 1

Coordinating and overseeing work activities of others to complete them efficiently and effectively, achieving selected goals.

Question 2

2. What are the primary concerns of managers?

Answer 2

1. Efficiency – Doing things right, minimizing resource waste.
2. Effectiveness – Doing the right things, attaining organizational goals.

Question 3

1. What are Mintzberg’s three categories of managerial roles?

Answer 3

1. Interpersonal Roles
2. Informational Roles
3. Decisional Roles

Question 4

4. Name the three interpersonal roles according to Mintzberg.

Answer 4

1. Figurehead
2. Leader
3. Liaison

Question 5

5. What are the informational roles according to Mintzberg?

Answer 5

1. Monitor
2. Disseminator
3. Spokesperson

Question 6

6. What are the four decisional roles in Mintzberg’s model?

Answer 6

1. Entrepreneur
2. Disturbance Handler
3. Resource Allocator
4. Negotiator

Question 7

7. List the five key management functions according to Henry Fayol.

Answer 7

1. Planning
2. Organizing
3. Commanding
4. Coordinating
5. Controlling

Question 8

8. What is the difference between a leader and a manager?

Answer 8

Leaders inspire and motivate, focusing on vision and change, while managers organize, control, and emphasize efficiency and structure.

Question 9

10. What is the concept of power in management?

Answer 9

Power is the ability to influence others’ actions, behavior, or decisions.

Question 10

9. What are the responsibilities of a manager?

Answer 10

Resource optimization, goal achievement, coordination, decision-making, conflict resolution, and leadership development.

Question 11

11. What are the five sources of power in an organization?

Answer 11

1. Legitimate Power
2. Reward Power
3. Coercive Power
4. Expert Power
5. Referent Power

Question 12

12. Define bureaucracy in an organizational context.

Answer 12

A system characterized by strict hierarchy, formal rules, and clear division of labor, often found in large organizations.

Question 13

14. What is the classical view of authority?

Answer 13

Authority flows top-down in a hierarchical structure, where managers hold decision-making power.

Question 13

13. What is formal authority?

Answer 13

Authority granted based on one’s position within an organizational hierarchy, enabling decision-making.

Question 14

15. What is the accepted view of authority?

Answer 14

A manager’s authority is dependent on the willingness of subordinates to accept their orders and comply.

Question 15

16. What is leadership?

Answer 15

The ability to influence and guide individuals or teams toward achieving a common goal.

Question 16

18. What is a visionary leader?

Answer 16

A leader who inspires others by providing a clear and compelling vision for the future.

Question 16

17. Define delegation of power in management.

Answer 16

Assigning tasks, responsibilities, and decision-making authority from a manager to subordinates.

Question 17

19. What characterizes a democratic leader?

Answer 17

A leader who involves team members in decision-making processes, fostering collaboration and ownership.

Question 18

20. What is an autocratic leader?

Answer 18

A leader who makes decisions independently, providing clear direction with centralized authority.

Question 19

21. Define a servant leader.

Answer 19

A leader who prioritizes the needs of their team, supporting their development and well-being.

Question 20

22. What is a transformational leader?

Answer 20

A leader who inspires exceptional performance and innovation, empowering their team.

Question 21

23. What is a transactional leader?

Answer 21

A leader focused on task completion and rewarding employees based on their performance.

Question 22

24. What defines a charismatic leader?

Answer 22

A leader who influences others through personal charm, enthusiasm, and confidence.

Question 23

25. What is accountability in management?

Answer 23

The answerability of managers for their decisions and actions within their scope of authority.

Question 24

26. What is delegation in a managerial context?

Answer 24

Delegation involves assigning tasks, responsibilities, and authority to subordinates or team members to accomplish specific goals.

Question 25

27. What are the 9 steps in the process of effective delegation?

Answer 25

1. Task Analysis 2. Selecting the Right Person 3. Define the Task 4. Communicate Expectations 5. Provide Authority and Resources 6. Establish Accountability 7. Support and Guidance 8. Monitor Progress 9. Recognize and Reward

Question 26

28. What are 3 benefits of delegation?

Answer 26

1. Increased Productivity 2. Skill Development 3. Empowerment and Motivation

Question 27

29. What is management?

Answer 27

Management involves coordinating and overseeing the work activities of employees to complete their tasks efficiently and effectively.

Question 28

30. What are the 3 classifications of managers?

Answer 28

1. First-line Managers 2. Middle Managers 3. Top Managers

Question 29

31. What is Scientific Management Theory?

Answer 29

A theory by Frederick Winslow Taylor focusing on maximizing productivity through scientific analysis of work processes.

Question 30

32. What are Fayol's 14 principles of management?

Answer 30

1. Division of Work 2. Authority 3. Discipline 4. Unity of Command 5. Unity of Direction 6. Subordination of Individual Interests 7. Remuneration 8. Centralization 9. Scalar Chain 10. Order 11. Equity 12. Stability of Tenure 13. Initiative 14. Esprit de Corps

Question 31

33. What is Max Weber’s Bureaucratic Theory?

Answer 31

It focuses on organizing large-scale bureaucracies with clear authority, division of labor, and formal rules to guide decision-making.

Question 32

34. What is the Behavioral Approach to management?

Answer 32

A management theory that focuses on understanding and managing human behavior within organizations, emphasizing motivation, leadership, and group dynamics.

Question 33

35. What is Contingency Theory in management?

Answer 33

The idea that there is no one-size-fits-all approach to management; effective practices depend on the specific situation.

Question 34

36. Name three motivational theories discussed in Human Relations Management.

Answer 34

1. Maslow’s Hierarchy of Needs 2. Herzberg’s Two-Factor Theory 3. McClelland’s Theory of Need

Question 35

37. What are modern HR concepts?

Answer 35

Strategic Human Resource Management, Employee Engagement, Talent Management, Diversity, Equity, and Inclusion (DEI), and more.