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FOM FLEX > Lecture 01 # Introduction to Management > Flashcards

Lecture 01 # Introduction to Management Flashcards

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1
Q
  1. What is Management?
A

Coordinating and overseeing work activities of others to complete them efficiently and effectively, achieving selected goals.

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2
Q
  1. What are the primary concerns of managers?
A
  1. Efficiency – Doing things right, minimizing resource waste.
  2. Effectiveness – Doing the right things, attaining organizational goals.
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3
Q
  1. What are Mintzberg’s three categories of managerial roles?
A
  1. Interpersonal Roles
  2. Informational Roles
  3. Decisional Roles
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4
Q
  1. Name the three interpersonal roles according to Mintzberg.
A
  1. Figurehead
  2. Leader
  3. Liaison
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5
Q
  1. What are the informational roles according to Mintzberg?
A
  1. Monitor
  2. Disseminator
  3. Spokesperson
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6
Q
  1. What are the four decisional roles in Mintzberg’s model?
A
  1. Entrepreneur
  2. Disturbance Handler
  3. Resource Allocator
  4. Negotiator
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7
Q
  1. List the five key management functions according to Henry Fayol.
A
  1. Planning
  2. Organizing
  3. Commanding
  4. Coordinating
  5. Controlling
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8
Q
  1. What is the difference between a leader and a manager?
A

Leaders inspire and motivate, focusing on vision and change, while managers organize, control, and emphasize efficiency and structure.

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9
Q
  1. What is the concept of power in management?
A

Power is the ability to influence others’ actions, behavior, or decisions.

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10
Q
  1. What are the responsibilities of a manager?
A

Resource optimization, goal achievement, coordination, decision-making, conflict resolution, and leadership development.

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11
Q
  1. What are the five sources of power in an organization?
A
  1. Legitimate Power
  2. Reward Power
  3. Coercive Power
  4. Expert Power
  5. Referent Power
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12
Q
  1. Define bureaucracy in an organizational context.
A

A system characterized by strict hierarchy, formal rules, and clear division of labor, often found in large organizations.

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13
Q
  1. What is the classical view of authority?
A

Authority flows top-down in a hierarchical structure, where managers hold decision-making power.

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13
Q
  1. What is formal authority?
A

Authority granted based on one’s position within an organizational hierarchy, enabling decision-making.

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14
Q
  1. What is the accepted view of authority?
A

A manager’s authority is dependent on the willingness of subordinates to accept their orders and comply.

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15
Q
  1. What is leadership?
A

The ability to influence and guide individuals or teams toward achieving a common goal.

16
Q
  1. What is a visionary leader?
A

A leader who inspires others by providing a clear and compelling vision for the future.

16
Q
  1. Define delegation of power in management.
A

Assigning tasks, responsibilities, and decision-making authority from a manager to subordinates.

17
Q
  1. What characterizes a democratic leader?
A

A leader who involves team members in decision-making processes, fostering collaboration and ownership.

18
Q
  1. What is an autocratic leader?
A

A leader who makes decisions independently, providing clear direction with centralized authority.

19
Q
  1. Define a servant leader.
A

A leader who prioritizes the needs of their team, supporting their development and well-being.

20
Q
  1. What is a transformational leader?
A

A leader who inspires exceptional performance and innovation, empowering their team.

21
Q
  1. What is a transactional leader?
A

A leader focused on task completion and rewarding employees based on their performance.

22
Q
  1. What defines a charismatic leader?
A

A leader who influences others through personal charm, enthusiasm, and confidence.

23
Q
  1. What is accountability in management?
A

The answerability of managers for their decisions and actions within their scope of authority.

24
Q
  1. What is delegation in a managerial context?
A

Delegation involves assigning tasks, responsibilities, and authority to subordinates or team members to accomplish specific goals.

25
Q
  1. What are the 9 steps in the process of effective delegation?
A
  1. Task Analysis
  2. Selecting the Right Person
  3. Define the Task
  4. Communicate Expectations
  5. Provide Authority and Resources
  6. Establish Accountability
  7. Support and Guidance
  8. Monitor Progress
  9. Recognize and Reward
26
Q
  1. What are 3 benefits of delegation?
A
  1. Increased Productivity
  2. Skill Development
  3. Empowerment and Motivation
27
Q
  1. What is management?
A

Management involves coordinating and overseeing the work activities of employees to complete their tasks efficiently and effectively.

28
Q
  1. What are the 3 classifications of managers?
A
  1. First-line Managers
  2. Middle Managers
  3. Top Managers
29
Q
  1. What is Scientific Management Theory?
A

A theory by Frederick Winslow Taylor focusing on maximizing productivity through scientific analysis of work processes.

30
Q
  1. What are Fayol’s 14 principles of management?
A
  1. Division of Work
  2. Authority
  3. Discipline
  4. Unity of Command
  5. Unity of Direction
  6. Subordination of Individual Interests
  7. Remuneration
  8. Centralization
  9. Scalar Chain
  10. Order
  11. Equity
  12. Stability of Tenure
  13. Initiative
  14. Esprit de Corps
31
Q
  1. What is Max Weber’s Bureaucratic Theory?
A

It focuses on organizing large-scale bureaucracies with clear authority, division of labor, and formal rules to guide decision-making.

32
Q
  1. What is the Behavioral Approach to management?
A

A management theory that focuses on understanding and managing human behavior within organizations, emphasizing motivation, leadership, and group dynamics.

33
Q
  1. What is Contingency Theory in management?
A

The idea that there is no one-size-fits-all approach to management; effective practices depend on the specific situation.

34
Q
  1. Name three motivational theories discussed in Human Relations Management.
A
  1. Maslow’s Hierarchy of Needs
  2. Herzberg’s Two-Factor Theory
  3. McClelland’s Theory of Need
35
Q
  1. What are modern HR concepts?
A

Strategic Human Resource Management, Employee Engagement, Talent Management, Diversity, Equity, and Inclusion (DEI), and more.

FOM FLEX (2 decks)

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