Lec 1: Ch 1 - Information Systems

Question 1

System

Answer 1

Set of parts working together towards a common goal

Question 2

Systems thinking approach

Answer 2

Looks at an entire process and see how each part works together (rather than just looking at one component)

Question 3

Information Systems

Answer 3

Contain interrelated components (tech, ppl, process) that transform meaningless data into useful info.

Eg. paper notebook or IBM’s $15B AI system Watson

Question 4

Information Technology

Answer 4

Subset of IS; IS also contains people and processes

Question 5

Hardware

Answer 5

Tangible, physical portion of an information system
eg. Computers, keyboards, disk drivers

Question 6

Software

Answer 6

Set of instructions that tell the hardware what to do

Two categories: Operating systems (OS) and Application software (AS)

Question 7

OS

Answer 7

provides the interface between the hardware and the Application software

Eg. Windows, IOS, Linux

Question 8

Networking Communication

Answer 8

internet connection that is made up of both hardware and software but now deserves it’s own category

Question 9

People

Answer 9

Component of IS that studies is involved with IS in every way

eg. User support staff, developers, Chief Info Officer (CIO)

Question 10

Process

Answer 10

Series of steps undertaken to achieve a desired outcome

Goal for businesses: Improve this both internally and externally

Question 11

Data

Answer 11

The power to the information system engine; a collection of facts; intangible

Most powerful when aggregated, organized together into a database

Eg. your street, city, state, postal code

Question 12

8 values of Data Qualities

Answer 12

CCCCRAAT

Consistent
Complete
Cost
Clear
Relevant
Accessible
Accurate

Question 13

DIKW Pyramid

Answer 13

4 components:

Wisdom
Knowledge
Information
Data

Data: raw facts
Info: raw facts with context and relevance
Knowledge: Human perceptions about relationships among facts
-Explicit: can be expressed in words to numbers
-Tacit: Includes insight, need to do it to learn
Wisdom: Combining knowledge and experience to produce deeper understanding

Question 14

Tech in professions: Accounting

Others include Finance, marketing, HR (linkedin), supply chain and law

Answer 14

Built on the foundation of technology; numbers are all recorded in IS.

Numbers need to be correct or else there is jailtime, hence this and tech have been working hand in hand

Question 15

Creators

Answer 15

First group of people in designing, developing IS

1. System Analyst
2. Programmer
3. Computer Engineer

Question 16

System Analyst

Answer 16

Manages projects by identifying business needs and designing a computer-based system to fulfill them

Question 17

Programmer

Answer 17

Writes computer code to fulfill the needs of the analyst

Question 18

Computer Engineer

Answer 18

Designs the computer devices that are used every day
Eg. Software engineers, hardware engineers

Question 19

Operations and Admin of IT

Answer 19

Includes Computer operator
database admin
help desk
Trainer

Question 20

Computer Operator

Answer 20

Oversees the mainframe computers and data centers in organizations

Question 21

Data Administrator

Answer 21

Manages the databases

Question 22

Help desk/ IT support

Answer 22

First line of support for computer users in the company

Question 23

Trainer

Answer 23

Conducts classes to teach people specific computer skills

Question 24

Managing Information Systems (Managers)

Answer 24

CIO/CTO
Info managers
Project managers
Info Security officer

Question 25

Info Managers

Answer 25

Responsible for determining the information needs of the organization, collecting

Question 26

Project Managers

Answer 26

Responsible for keeping systems projects on time and on budget

Question 27

Info security officer

Answer 27

sets info-security policies and implementing them within an org