Learning Outcome 1 Flashcards

1
Q

Who do you interact with?

A

Client, families inter-professional team members, and employers

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2
Q

Accountability

A

State of being responsible and being accountable for one’s actions

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3
Q

Boundaries

A

Limits of an area, subject, or activity

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4
Q

Clarification

A

Making a statement or situation less confused and more understandable

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5
Q

Collaboratively

A

Doing something in a way that involves two or more persons working well together

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6
Q

Conflict

A

Serious disagreement, argument, usually related to different values, opinions, needs, interests and ideas

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7
Q

Effective

A

Being successful at producing or obtaining an intended result

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8
Q

Expectations

A

Behaviours or results that one will or should achieve

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9
Q

Nurse Practitioner

A

An RN who has taken additional education to have a wider scope of practice

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10
Q

HIPA

A

Health Information Protection Act and Regulation

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11
Q

Prioritize

A

Time management practice to determine the order for dealing with items in order of importance

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12
Q

Professionalism

A

Behaving in a manner that demonstrates respect, credibility, and trustworthiness in one’s profession

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13
Q

Registered Nurse

A

Graduated from a university program and met the requirements of a governing institution

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14
Q

Licensed Practical Nurse

A

Graduated from a technical program and met the requirements of a governing institution

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15
Q

Registered Social Worker

A

Graduated from a recognized Social Work program and met the requirements of a governing institution

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16
Q

Self Control

A

Ability to manage one’s emotions, reactions and behaviours

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17
Q

Time management

A

Ability to use one’s time effectively to accomplish require tasks within an appropriate time frame

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18
Q

Trigger

A

Anything that can cause negative emotional reactions in someone

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19
Q

Vulnerable

A

At a greater risk to suffer injury, illness or wounding either physically or mentally

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20
Q

Personal skill

A

Ability to manage aspects of your life so you are able to focus on your responsibilities while at work

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21
Q

Interpersonal skills

A

Interact with other people in a kind manner, listen and engage with others showing interest in their talents and stories

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22
Q

Professional image

A

Includes appropriate appearance, grooming, posture, personal habits and written/verbal communication

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23
Q

Dress code

A

Awareness and compliance with the expectation set by the employer

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24
Q

Productive

A

Means getting results

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25
Q

Empathic

A

means being able to understand and embrace the client and their family’s
choices and preferences

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26
Q

Organized

A

managing your time, supplies, and resources to get the task done as
expected without wasting time

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27
Q

Different views

A

A team approach provides the opportunity to see a situation from many different perspectives. This allows the team to see things differently or have different points of view

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28
Q

Varied strengths and abilities

A

A team brings people together with different training, experience & skills. This helps to resolve issues and improve problem solving

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29
Q

Information sharing

A

Through team meetings and communication, members share information

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30
Q

Problem-solving

A

By sharing information, the team can examine a problem in different ways to identify methods to solve it

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31
Q

Responsibility

A

Everyone works within their role and takes responsibility for their actions within their role

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32
Q

Your role

A

Determines what you can do and what you cannot do

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33
Q

What does a CCA contribute to teamwork?

A

Being aware of any changes in the residents and share your observations with the inter-professional team

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34
Q

giving medications, applying rx creams, sterile dressing changes, adjusting oxygen, making changes to care plan, sign legal forms

A

Things a CCA cannot do

35
Q

What to do when you are asked to do something outside of your role?

A

Politely decline and explain that you are not trained to complete those tasks

36
Q

What is burnout

A

Feeling exhausted and overwhelmed cause by chronic exposure to stress

37
Q

5 burnout triggers

A

Working 7 days in a row, working with palliative, facing uncertainty over and over, not taking regular breaks, not practicing regular self-care

38
Q

Ethics

A

Set of rules people follow to ensure they do right rather than wrong

39
Q

Autonomy

A

Letting the client make decisions for themselves

40
Q

Justice

A

Being fair

41
Q

Beneficence

A

Doing good

42
Q

Non-maleficence

A

Doing no harm

43
Q

Reliability

A

Honouring commitments and completing work activities on time

44
Q

Honesty

A

Telling the truth

45
Q

Integrity

A

Doing the right thing in all circumstances

46
Q

Self-control

A

Staying calm and considering the emotions and needs of others

47
Q

Flexibility

A

Adjusting to changes in the workplace and adapting appropriately

48
Q

Respectful

A

Remaining kind, polite, supportive, and helpful to others

49
Q

Residential Bill of Rights (Federal or Provincial)

A

7 rights that were created for older adults

50
Q

Reasons conflict occurs

A

Lack of role clarification, poor processes, communication problems, opposite goals, lack of resources and unreasonable time constraints

51
Q

Conflict - concern

A

Consider how you approach them

52
Q

Conflict - cause

A

The actual problem or root of the disagreement

53
Q

Resolution

A

Communicate and show understanding while resolving the manner, use “I” statements

54
Q

Confidentiality

A

Means to keep personal information private

55
Q

Acronym

A

Kind of abbreviation form from the initial letters of a word

56
Q

Advocacy

A

The act or process of supporting a person

57
Q

Client centered

A

Practice in healthcare focusing on honouring and respecting clients wishes and interests

58
Q

Cognitive

A

Relating to the mental processes of perception, memory, judgment and reasoning

59
Q

Culture

A

Common characteristics of a group of people such as language, beliefs, traditions

60
Q

Dignity

A

The quality and state of valuing and respecting others

61
Q

DIPPS

A

Dignity, independence, preferences, privacy and safety

62
Q

Diversity

A

The state of different individuals and cultures coexisting

63
Q

Empathy

A

The ability to recognize, perceive, and understand another person’s emotions

64
Q

Family centered

A

Approach to care that recognizes the family as a constant in the clients life

65
Q

Foundational

A

Fundamental, underlying basis or principle

66
Q

Indigenous

A

Ethnic group who is native to a particular place

67
Q

Lived experience

A

Describes a person whose experiences have given them knowledge

68
Q

Norms

A

Something that is usual

69
Q

Perspective

A

Mental view or perspective

70
Q

Prejudice

A

Attitude that forms an opinion on a person based on their membership in a group

71
Q

Sympathy

A

Feeling compassion for difficulties of another person

72
Q

Privacy

A

Client’s right to choose who has access to their private records

73
Q

5 dimensions of health

A

Intellectual, emotional, spiritual, social, and physical

74
Q

Important part of culturally sensitive care

A

Acknowledging your own culture and reflecting on your client’s culture

75
Q

Bias

A

When you have an opinion before exploring an issue

76
Q

Racism

A

Opinions against people who belong to other races

77
Q

Stereotypes

A

Thinking all people belonging to a certain group act a certain way

78
Q

Ethnicity

A

Where geography, religion or identity may be shared

79
Q

Older adult population

A

65 years and older

80
Q

What percent of population lol be over 65 by 2030

A

21%

81
Q

What changes with age

A

Bodies, movement, mobility and brain health

82
Q

Empathy vs sympathy

A

Empathy is imagining themselves from their point of view and sympathy is feeling sorry for them but not fostering connection

83
Q

Client advocacy does not always mean

A

Advocating against something