Learning for the Sitecore 9 exam Flashcards

1
Q

Where is the home item for your site is defined?

A

Sitecore.config

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How do you retrieve your site’s start item location?

A

Sitecore.Context.Site.StartPath;

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How do you install a Sitecore package from within Sitecore?

A

Control Panel>Administration>Install a Package

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What’s the default base template for all templates?

A

Standard Template

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

How can you extend the Sitecore Framework?

A
  • Packages
  • Modules
  • Update Packages
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Which tasks can Sitecore Rocks plugin for visual studio be used to perform?

A
  • Manage Packages
  • Create Anti-Packages
  • Create Items
  • Create Templates
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is an Anti-Package?

A

Helps you create a package with an option to roll back the changes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The Sitecore Package Designer helps you to…?

A
  • Add Items statically or dynamically
  • Set installation options
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How can you install a package in Sitecore?

A
  • Installation Wizard
  • Sitecore Rocks
  • Control Panel
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Where is the default site configuration located?

A

/app_config/Sitecore.config under site

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What static class contains the information about the current HTTP request and your site installation?

A

Sitecore.Context

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Where is the Home page or start item for your site defined in the Sitecore.config?

A

Rootpath and Startitem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

How can you retrieve your site’s start item location programmatically?

A

String startPath = Sitecore.Context.Site.StartPath
Item Homepage = Sitecore.Context.Database.GetItem(startPath)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What’s the path of the Single website and Home Item?

A

/Sitecore/Content/Home

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are the recommended practices for a multisite implementation?

A
  • Creating a folder for each site
  • Ensuring that each site folder has its own Home item
  • Storing shared content outside of each site folder
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Visual Studio is the main tool to…?

A
  • Configure and manage Sitecore project
  • Code Layouts and renderings
  • Manage configuration files
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

True or false; Everything in site is an item

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

An item consists of…?

A
  • Fields
  • Field Sections
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

True or false; the item is an addressable unit of data?

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

True or false; templates are the foundation of all content in Sitecore?

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What do templates define?

A
  • Type of item
  • Field sections
  • Field names
  • Field types
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What does the field type determine for the field in the Content Editor and the Experience Editor?

A

The Editor Control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

True or false; modifying the base template of the template affects all items immediately?

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

True or false; all templates inherit from the standard template?

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Name the available Tokens in the standard values?
$name $date $now
26
What option overrides the Field Name in Sitecore interface?
Title
27
Sitecore publishes items from... to...?
Master to Web database
28
True or false; sitecore groups the files in layers and maps each layer to a folder in the App_Config folder?
True
29
Sitecore groups files in layers and maps each layer to a folder. Where is this folder located?
App_Config
30
What are the two types of rendering most commonly used in Sitecore?
* View Rendering * Controller Rendering
31
Which rendering is only used occasionally?
Item Rendering
32
What renderings are supported only for legacy reasons?
* Method Rendering * XSLT Rendering * Url Rendering
33
Where do you create a model in Sitecore for structured data to be consumed by MVC view?
Layout>Model
34
What steps are required for a custom route in Sitecore?
* Define a custom route * Register the custom route
35
True or false; areas enable you to group collections of controllers and views together to help subdivide and organize complex projects?
True
36
What's the recommended practice to add Sitecore libraries to your project?
Using Nuget
37
What are the advantages of creating a project outside of the web root folder?
* Separation of Concern: between solution files and Sitecore files * Use the same visual studio project when you upgrade Sitecore or create a new instance. * Easy to backup, restore, and move project.
38
What server roles are supported in the attribute of the Web.config file?
* Content Delivery * Content Management * Processing * Reporting * Standalone
39
What are three major components of the Sitecore 9 product?
* Sitecore Experience Manager (XM) * Sitecore Experience Platform (XP) * Sitecore Experience Commerce
40
What component-based architecture guidelines are used by Sitecore?
Helix
41
What are the main topics important to Helix and Modular architecture?
* Dependencies * Layers * Modules
42
True or false; low coupling relies on keeping the number of dependencies between different parts down to the absolute minimum?
True
43
True or false; high cohesion does not rely on breaking the solution down into the right parts with logic that belong together?
False
44
How can you control the dependencies between modules in Sitecore?
Using Explicit dependencies
45
The layer concept in Helix provides a structure that is extremely suitable for...?
* Creating and maintaining solutions of any size * Producing maintenance-friendly and clean code * Making the dependency flow clear everywhere in the solution
46
What layers are defined by the Sitecore Architecture Conventions?
* Project * Feature * Foundation
47
What's the most unstable layer in your Sitecore structure?
Project
48
What layer of the Sitecore Architecture Conventions stitch the features of the solution together into a cohesive solution?
Project
49
What layer of the Sitecore Architecture Conventions can contain page types, layout and graphical design?
Project
50
What layer of the Sitecore Architecture Conventions contains the concrete features of the solution?
Feature
51
Which layer is the lowest level and most stable layer in Helix?
Foundation
52
Which layer contains the framework such as Sitecore, .Net, Bootstrap, Jquery etc. ?
Foundation
53
The concept of modules is derived from...?
Component-based Architecture
54
Which service is responsible for processing and storing data?
xDB
55
How can the xDB core be accessed?
xConnect Client API
56
True or false; the client has direct access to the collection database or the search index.
False
57
What single end point named is used by the collection and Search in the development environment?
xdb.collection
58
Where do you configure the xConnect end points?
\App_Config\ConnectionStrings.config
59
Which tool can help you connect to Sitecore using a Console application?
xConnect Client API
60
Which model defines the CLR types, facets, and events?
xConnect Collection model
61
True or false; the xConnect service must have a JSON representation of any model that a client application wishes to use.
True
62
How does the developer extend the xConnect?
* Adding Contact and Interaction facets * Adding Custom events
63
How can you control the types of items that users can insert beneath an existing item?
Using the Insert Options
64
What's the second pillar of Experience Manager?
Content
65
What do you call a content instance of a template?
Item
66
Where are items stored in Sitecore?
Database
67
Which database stores the edited item when you edit an item in Sitecore?
Master
68
True or false; all content is publishable when no restrictions are applied.
True
69
How are items identified in Sitecore?
* ID * Path * URL
70
True or false; items in Sitecore do not store website content?
False
71
True or false; editors do not need to lock the item before modifying it?
False
72
What does the user need to specify when inserting an item from a template in Sitecore?
* Template Location * Item Name
73
Which user can create content anywhere in the tree?
Administrator
74
How can developers create content directly from Sitecore Explorer?
Right-click an item > Add New Item
75
How can developers add multiple items at once?
Sitecore Explorer > Right-click an item> Add New Item > Click Add on the Add new dialog box
76
What are the recommended practices for creating content in Sitecore?
* Place pages under the Site's Home or Start item * Set insert options * Limit the number of children * Limit the number of versions
77
True or false; the number of children that an item has and the number of versions can affect performance?
True
78
A regular user calls stating that he is unable to create content under the Home item. What is a possible cause of this issue?
Insert options are not defined
79
How does the language store in the content tree?
In the Item
80
Where do you manage languages in Sitecore?
Control Panel
81
True or false; each language version can have it's own list of numbered versions.
True
82
Where can you set a friendly name for an item that can be translated?
Display Name
83
How does the Sitecore handles an item without a Display Name?
Name is used as a fallback
84
True or false; Name and Display appear on the content item for all users.
False (it displays only for administrators)
85
In regards to version control, the fields in Sitecore can be...?
* Versioned * Shared * Unversioned
86
What version is created by default when you create a field in Sitecore?
Versioned
87
Which version control option will allow users to create single version of field value for all languages?
Shared
88
Which version control option will allow users to create unique version of the field value per language?
Unversioned
89
True or false; all fields must be versioned in Sitecore?
False
90
True or false; Sitecore automatically translate the labels, button text, etc. in other languages that you specify?
False
91
Where does Sitecore look for the language when a user clicks the URL or a link on the web page?
* The sc_lang query string parameter * The language prefix in the path in the requested URL * The language cookie associated with the context site * The default language associated with the context logical site * The DefaultLanguage setting specified in Sitecore.org
92
Why is setting the icons and creating user friendly names important when working with templates in Sitecore?
It's easier for the user to identify the template for creating items.
93
What's the best way to define default values and setting for items?
Use Template's standard values
94
What are recommended practices for data Architecture?
* Making good use of Template Inheritance * Using Icons and user-friendly names for templates * Using a template's Standard Values to define default values and settings for items
95
What are recommended practices for Content Structure?
* Controlling the user experience and content tree by configuring Insert Options * Ensuring the tree structure mirrors the site structure * Limiting the child items and item versions
96
What layer(s) does the Sitecore.Services.Client framework provides on both the Server and the Client side of the Sitecore applications for the developers to use to develop data-driven applications?
Service
97
Which Web API is used by Sitecore.Services.Client as a foundation?
ASP.NET Web API
98
What attribute needs to be set on the controller to enable the features of Sitecore.Services.Client framework?
[ServicesController]
99
What services are provided by the Stecore.Services.Client framework?
ItemService EntityService
100
What service of Sitecore.Services.Client can be used by the developer to gain access to regular Sitecore Items?
ItemService
101
What service of Sitecore.Services.Client can be used to gain access to business objects that you define?
EntityService
102
What server-side classes can the client side of Sitecore applications use when using Sitecore.Services.Client?
* SPEAK components * Client-side JavaScript * Restful API directly
103
What are the two type of items in a Sitecore database?
* Definition Items * Content Items
104
Which item defines the configuration or structure of the implementation?
Definition Item
105
In which environment is the Definition item created and managed?
Development
106
True or false; the Definition items are managed and created in Production environment and moved as part of versioned deployments from development to test to production?
False
107
Name all Definition item types?
* Layout and Rendering items * Template and Field Items * Placeholder and setting items * Custom Field Types * Lookup items for settings * All items in the Core database
108
What items are managed by the editors on the website?
Content Items
109
What items are owned by the Administrators and Editors in the production environment?
Content Items
110
Which content item is owned by production and should never by overwritten by an item coming from the development or test environment?
Site home page item
111
True or false; the Definition items and some content items in Sitecore are created and managed in the development environment?
True
112
What allows items stored in the Master or Core database to be written to disk in a text-based format and subsequently restored into a database?
Serialization
113
True or false; it is highly recommended to deploy business logic and items together in your deployment process?
True
114
What are the tools that you can use to create and edit the content on your website?
Content Editor Experience Editor
115
Which tool can editors use to edit and write content directly on the page?
Experience Editor
116
Which tool is best for more experienced content authors who are familiar with Sitecore and functionality that it contains?
Content Editor
117
True or false; you can edit all the items on the page using Experience Editor even if they do not belong to the selected item
True
118
What is a shared layout?
Contains the content of all versions of the page, in all languages
119
What is a final layout?
Contains a combination of the specific for the current version of the page and the content that is specified in the shared layout.
120
What functionality lets you preview all your items on your website without publishing them first?
Preview
121
What's the default publishing target in Sitecore?
Web database
122
A certain Item can only be published if all it's ancestors have been published. Which option(s) should be checked when publishing an item in Sitecore?
* Publish subitems * Publish related items
123
What option will publish everything in Sitecore?
Republish
124
Which option will publish all items that have changed since the last publication?
Smart Publish
125
Which option will publish only items that are in the publishing queue?
Incremental Publish
126
Which versiontypes exist in Sitecore?
* Numbered Versions * Language Versions
127
Which versiontype creates a versions of an item in the same language?
Numbered Versions
128
Which versioned type creates a version of an item in a different language?
Language Versions
129
What option will create an item that is not just a copy of the original item, but one that inherits the field values from the original item? a. Copy b. Duplicate c. Clone d. All of the above
Clone
130
How do you identify the template that an item is based on?
Content area>Content tab>Quick Info>Template
131
What options can be used to run a few checks on the item to make sure that it is ready to be published.
* Markup * Field Validation
132
What advanced search option can be used to locate exactly the item you are looking for in the Content tree?
* Facets * Filters
133
In a Multilanguage solution, which functionality will help you to control the items or fields to reuse content from another language?
Language Fallback
134
The fallback language can be enabled on...?
* Items * Fields
135
True or false; Item and Field fallback on the same items should not be used at the same time?
True
136
Which language fallback is enabled by default on the templates that dictionary entries are based on?
Item-level fallback
137
How can you improve the time it takes to load the Experience Editor ribbon?
Change WebEdit.ShowNumberofLockedItemsOnButton value in Siteore.ExperienceEditor.config to false
138
Sitecore 9: What two frameworks are supported in Sitecore?
* MVC * Web Forms
139
What is the recommended practice to reference Sitecore binaries to your project?
Nuget
140
True or false; the best practice is to set presentation details on the standard values?
True
141
If the Sitecore page is displaying an error "no layout", what can be a possible cause of this error?
Presentation details are not set
142
True or false; Helix guidelines and conventions focuses on architecture and mapping dependencies correctly?
True
143
Presentation in Sitecore is carried out by...?
* Layout * Component
144
Layout in Sitecore is the...?
Scaffold of the page
145
Which property of an item stores the information that Sitecore requires to build a page response?
Presentation Details
146
Which objects form a layout in Sitecore?
* .cshtml file * Definition Item
147
Which field of the definition item links with the layout .cshtml file?
Path field
148
What Sitecore helper you will use to render field values to a page?
Field
149
What rendering should only contain display logic?
View Rendering
150
What is the default model used by the components in Sitecore?
RenderingModel
151
Which arguments will the field helper accept?
Field Name, Item, Set of parameters
152
If you do not specify an item in the field helper, what will be used by default to output the content?
Context Page Item
153
What action will the field helper will take if the data source item is not found?
Fall back to the context item
154
True or false; you must use the RenderingModel in your view rendering to access a Sitecore item?
False (a custom model can be used as long as it gives you the access to Sitecore item)
155
True or false; the Sitecore field helper can be used to render content from items and the content can also be edited in the experience editor?
True
156
What parameter value can be set in the Sitecore Field helper to make the content read only?
new {DisableWebEdit=true}
157
What parameter value can be set in the Sitecore Field Helper to set the width and Height of an image?
mw,mh
158
The source fields in Sitecore are used to...?
Limit the set of item that can be used
159
What templates define data types in Sitecore?
Data Templates
160
What template defines the base template for most data templates?
Standard Template
161
What field values are defined by the standard template?
None
162
True or false; Standard template inherits from a number of base templates defined under the /sitecore/templates/System/Templates/Sections item. Each of these base templates defines a single section of the standard template?
True
163
The names of fields in the standard template begins with...
Two underscores
164
What field types can be rendered directly in Sitecore?
* Text: Single-line, Multi-line, Rich text, Number, Integer * Date: Date, DateTime * Link: General Link, General Link with Search * Image: Image
165
What field types cannot be rendered directly in Sitecore?
* Reference another item: Droplink, Grouped Droplink, Droptree * Multiple References: Treelist, TreelistEx, Multilist, Checklist, Multilist with Search * Boolean: Check box
166
What class types can be used for fields that cannot be rendered directly?
* ReferenceField * MultilistField * CheckboxField
167
What's the namespace for field class types: ReferenceField, MultiListField, CheckboxField?
Sitecore.data.Fields
168
What are the parameters of EditFrame()?
* DataSource * Buttons * Title * Tooltip * CssClass * Parameters
169
How can developers allow content authors to edit complex fields such as Mutilist, Checkbox, and Treelist fields editable using the Experience Editor?
Field Editor
170
What is an Edit Frame?
A region of the page that reacts to clicking by showing a toolbar
171
How can a developer add a button to any toolbar to display a field editor?
Edit Frame button
172
What is the most significant feature of the Sitecore system when designing the user experience in Sitecore?
dynamic layout engine
173
How should a partial view be prefixed in Sitecore?
Underscore
174
How do you register a View Rendering with Sitecore?
* Create a View Rendering definition item * Point to the path of the .cshtml file
175
How do you register a Controller Rendering with Sitecore?
* Create a Controller rendering definition item * Reference the Controller and Controller Action view by name
176
The recommended practice when creating a controller rendering is...?
* Requesting the model or view model from the business layer * Passing on the model to the required view
177
John has created several complex components. He rendered the components using the path in the layout. What binding did john use to render the components?
Static
178
John has created several complex components. He used place holders in the layout for those components. What binding did john use to render the components?
Dynamic
179
True or false; Placeholders are added to the markup in code and are identified with a unique placeholder key?
True
180
What are the advantages of using dynamic binding in Sitecore?
* New page types can be assembled from existing components * Changes to a page structure do not require a developer * Supports content reuse * Supports Sitecore's personalization and testing features
181
What binding should be used when adding Header and Footer to the layout?
Static and Dynamic
182
When should you use static binding in Sitecore?
The component always needs to be present on a layout or component
183
What binding should a developer use if a user wants to edit the component using the Experience editor?
Dynamic
184
Where do authors add, remove, move, and configure components?
Experience Editor
185
If the Allowed Controls are not defined in the Placeholder settings then the content users will be able to...?
Add all controls to the placeholder
186
The placeholder settings can...?
* Make placeholders selectable in the Experience Editor * Restrict components
187
The items in the placeholder are called...?
Definition Items
188
True or false; Presentation details are set on a template's standard values but can be overridden on the item?
True
189
What does Sitecore create when you override a presentation details on the item?
Layout Delta
190
What happens when you create a regular placeholder multiple times on the page?
Same content appears on both placeholder definitions with the same key
191
How can you make sure that each placeholder on the page has a unique key?
Create dynamic placeholders using @Html.Sitecore().DynamicPlaceholder("Key")
192
What can you do to create more flexible components on the page?
Create dynamic placeholders
193
Which standard field is a shared field where you specify the common layout for all languages and versions of the item?
_Renderings
194
Which standard field is a shared field where you specify Individual layouts for languages and versions of items?
_Final Renderings
195
How are layouts stored in fields?
XML
196
How does the final presentation get created in Sitecore?
The contents of _Renderings and _Final Rendering fields are merged ("Patched")
197
What reference map the item to the current URL?
RenderingContext.Current.ContextItem
198
What reference will help you to easily display contents from a different item?
RenderingContext.Current.Rendering.item
199
How can we prevent authors selecting the wrong type of data source for the component?
Set the Datasource Location
200
Where do you setup the Data Source location for a component?
Component Tool bar> More>Edit Experience Editor Option
201
How can we restrict authors to use a specific item type?
Set the Datasource Template
202
What are the advantages of using the Datasource template?
* Restricts users to a specific item type * Allows content creation of that item type
203
True or false; the Datastore Template cannot be configured with or without a Datasource location?
False
204
True or false; when the Datasource Template is set without the Datasource location, the authors can see the entire content tree but are only allowed to select the specific item type for that component?
True
205
How are the component parameters stored?
As Key-value pairs
206
How can developers access the parameters of the component programmatically?
* @Model.Rendering.Parameters["CssClass"] * @RenderingContext.Current.Rendering.Parameters["ButtonText"]
207
How can the developers help authors choose the correct component parameter values?
Using fields
208
What are advantages of using Rendering Parameter templates?
* No free-form text input * Prevent errors * Control Input * Improve the user experience
209
How many parameter template are allowed on a component?
One
210
True or false; Compatible Rendering is a component definition item that enables users to replace the one component with another?
True
211
Where else do you specify the components so they can be swapped in the experience editor?
Placeholder's Allowed Controls field
212
How can a developer choose to handle Redirects with Sitecore?
* Third-party modules * Custom code overriding the LinksManager and ItemSolver * IIS redirects
213
What's the benefit of using Wildcard items in Sitecore?
* Allows you to work with dynamic URLs * It matches to any request * It ensures the URL is dynamic
214
What methods can be used to navigate the tree?
* .Parent() * .GetChildren() * .Axes.GetAncestors() * .Axes.GetDescendants()
215
True or false; developers should use ContentSearch for the best performance in Sitecore?
True
216
True or false; developers should use Var in a foreach loop with the ChidlList?
False
217
What should developers use instead of var in a foreach loop with the childlist?
Sitecore.Data.Items.Item
218
LINQ is useful in Sitecore for...?
Filtering small collection of items
219
True or false; Sitecore sorts subitems alphabetically by default?
True
220
When you use LINQ to sort items, what needs to be done to improve performance?
Instruct the GetChildren method not to sort items
221
What happens if you edit directly on the Web database?
Changes are lost after a publish
222
When you editing an item, how do you ensure that your changes are made on the Master database only?
Point to the Master data using the following statement Var masterDB = Sitecore.Configuration.Factory.GetDatabase("master")
223
True or false; anonymous visitors have permissons to create items in Sitecore?
True
224
How do you run code as another user in Sitecore?
* Sitecore.SecurityModel.SecurityDisabler() * Sitecore.Security.Accounts.UserSwitcher("usersID")
225
What are the steps to edit content programmatically?
* Ensure you have the required permissions * Retrieve the item * Invoke the Editing.BeginEdit() method * Change the field values * Invoke the Editing.EndEdit() method
226
What tool can a developer use when they need an endpoint to access and manipulate data remotely?
Sitecore.Services.Client
227
Where can adeveloper find the used JavaScript libraries?
\Sitecore\shell\client\Services\Assets\lib
228
True or false; Search Facets are calculated after a search?
True
229
True or false; Administrators can add facets for other fields/properties?
True
230
The search interface operations allows you to...?
Run bulk operations over all the search results
231
True or false; all fields are index by default in Sitecore?
False
232
What are benefits of using Item buckets in Sitecore?
Reduce the number of children per item Hide folder structure and content from Editor's view Allow editors to search the content by bringing the search interface to the forefront
233
Where do you adjust the item bucket settings in Sitecore?
/Sitecore/System/Settings/Buckets/Item Buckets Settings
234
What API is used by the Search UI and Sitecore Buckets?
ContentSearch API
235
What libraries does a developer need to use to construct a search in Sitecore?
None
236
What LINQ IQueryable methods are not supported in Sitecore?
* GroupBy * Aggregate * Sum
237
Which LINQ IQueryable methods are supported in Sitecore?
* Where * Contains * Any * All * OrderBy
238
Why is it not recommended to use Axes.GetDescendants to retrieve a large number of items?
Performance Issues
239
Name the official Sitecore documentations?
* Dev.sitecore.net * Doc.sitecore.net * Sdn.sitecore.net * Kb.sitecore.net * Youtube.com/user/mastersitecore * Helix.sitecore.net
240
Name the community-driven sources?
* Community.sitecore.net * Feeds.sitecore.net * Marketplace.sitecore.net * Sitecore.community.github.io
241
Which type of release adds significant functionality to a product?
Feature Release
242
True or false; Sitecore will not provide individual customers with a hotfix or patch to resolve a single issue or a small number of issues in a Sitecore?
False
243
How long Sitecore will support the Mainstream Support Phase?
3 years
244
What tool can be used to analyze log files?
Log Analyzer
245
The self-test diagnostics can be run using...?
Sitecore Diagnostics Toolset
246
True or false; you must supply the license ID when you open a ticket with Sitecore?
True
247
What needs to be attached before submitting the ticket to Sitecore Support?
* Relevant Configuration Files * Recent Log files, Screenshots of UI, errors, and related files * Exceptions as plan text documents
248
What tool can be used to generate a support package for Sitecore support?
Support Package Generator