Learners Perspective' Effective Learning Teams; Conflict, Team Charter

Question 1

What are the four items needed for a Learners Pespective?

Answer 1

1. Define myself 2. Explore the environment 3. Overcome barriers to interaction 4. Capitalize on transactions with each other

Question 2

As part of Learneds Perspective, what is to Define Myself?

Answer 2

Age, culture, ego, what in my life has given my my points of view

Question 3

What does it mean that I COMMIT TO DIVERSITY?

Answer 3

That my BEHAVIOR demostrates appreciation for diversity. DIVERSITY IN INTELLECTUAL GROWTH, PERSONAL, and PROFESSIONAL GROTH, INNOVATION

Question 4

What are the barriers to cultural understanding? [5]

Answer 4

Ethnocentrism (see al through my own lensens) ; stereotypes, misattributions, impatience, and RISK AVOIDANCE

Question 5

How do I capitalize on transactions (4)?

Answer 5

1. Formulate my own ideas to contribute 2. Encounter other’s ideas 3. Achieve a deeper understanding 4 .repeat

Question 6

WHO AM I AND WHY AM I HERE? -> Learners Perspective

Answer 6

…

Question 7

What does MBTI stand for?

Answer 7

Myers–Briggs Type Indicator

Question 8

What is E & I in MBTI and what is its main focus? and main points

Answer 8

Extrovert and Introvert -> Focused on communication patterns

• Speak vs write
• Ok interruptions vs not ok
• Impatinet w/long process
• Gain energy from others vs. focus alone

Question 9

What does S and I stand for in MBTI and what are key points/differences?

Answer 9

SENSORS and INTUITIVE

• Deatials and factual vs. big picture, concepts, possibilities
• Trust experience vs. trust intuition even with no data
• Standard steps vs. new different approach
• Routine details vs. complex problems
• Practical vs. imginative

Question 10

What does T and F stand for in MBTI and what are key points/differences?

Answer 10

Thinking and FEELING

• Logical problem solvers vs. focus on impact on people
• Objectivity vs. harmony
• Consistent treatment vs. may need/like occasional PRAISE

Question 11

What does J and P stand for in MBTI and what are key points/differences?

Answer 11

Judger vs. Perceiving

• Scheduled vs. sponatneous
• Closure vs. open ended/casual
• Systematic vs, flexible
• Avoid last minutes vs. feel energized by it

Question 12

What are the 5 dysfucntions of a team by Lencioni?

Answer 12

1. Lack of trust 2. Fear of conflict (post Honeymoon period) 3. Unwillingness to commit 4. Avoidance of accountability (give frequent behavioral feedback) 5. Inattnetion to results

Question 13

What is conflict?

Answer 13

Conditions in which people’s concenrs - the things they care about - appear to be incompatible.

Question 14

What are the two dimensions of conflic?

Answer 14

Assertiveness and Cooperativeness

Question 15

What are the five modes of conflict with a quick description of each?

Answer 15

1. Competing (imposing or dictating) 2.Compromising (split the difference) 3.Avoiding (dodge person/itme) 4.Accomodating (doing a favor or deferring to authority, appease) 5. Collaborating (reconcile through a win-win)

Question 16

What are tactics to separate substantive issues from personalities, when conflict arises? [6]

Answer 16

1. Focus on facts
2. Multiply alternatives (what if option A nor B were one the table?)
3. Create common goals
4. Use humor
5. Balance the power structure (wear different hats - JIm Kwik)
6. Seek consensus with qualification (time limit and then decision maker)

Question 17

What is the difference between DESCRIBING and DEFINING?

Answer 17

Describing is diveregtn and open as brainstorming. Defining, it to make finate an dput limits

Question 18

What is the advise given to boards and CEOs? [4]

Answer 18

1. Create climate of trust and candor
2. Foster open dissent [Disagreements should be seen as an asset and not cost]
3. Use fluid portfolio of roles
4. Ensure accountability