Leading people Flashcards

1
Q

Leading people

The behaviours we expect to see from everyone

A

Empower and coach people to make decisions and take action.
Appropriately support and deal with staff whose performance doesn’t meet our standards.
Work with good performers to further develop them.
Encourage the team to be innovative and find better ways of doing things.
Role model the behaviours we want to see from others.
Provide clarity to team members about the expected task and behaviour performance standards.

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2
Q

Leading people means it is important to

A

Provide clarity about direction.
Provide structure to enable team members to achieve targets.
Support and nurture everyone to be the best version of themselves.
Give feedback to those not reaching the required performance standards and help them to improve.
Set the example for the performance standards we expect.
Create an environment in which team members feel committed and are able to do the best job possible.

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