Leadership Principles Interview Questions

Question 1

Tell the story of the last time you had to apologize to someone.

Answer 1

Customer Obsession

Question 2

When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. how do you go about prioritizing your customers’ needs?

Answer 2

Customer Obsession

Question 3

Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?

Answer 3

Customer Obsession

Question 4

Tell me about a time when you had to leave a task unfinished.

Answer 4

Ownership

Question 5

Tell me about a time when you had to work on a project with unclear responsibilities.

Answer 5

Ownership

Question 6

Tell me about a time when you gave a simple solution to a complex problem.

Answer 6

Invent and Simplify.

Question 7

Tell me about a time when you invented something.

Answer 7

Invent and Simplify

Question 8

Tell me about a time when you were wrong.

Answer 8

Are Right, A Lot

Question 9

Tell me about a time when you had to work with incomplete data or information.

Answer 9

Are Right, A Lot

Question 10

Tell me about a time when you influenced a change by only asking questions.

Answer 10

Learn and Be Curious

Question 11

Tell me about a time when you solved a problem through just superior knowledge or observation.

Answer 11

Learn and Be Curious

Question 12

Tell me about a time when you mentored someone.

Answer 12

Hire and Develop the Best

Question 13

Tell me about a time when you couldn’t meet your own expectations on a project.

Answer 13

Insist on the Highest Standards

Question 14

Tell me about a time when a team member didn’t meet your expectations on a project.

Answer 14

Insist on the Highest Standards

Question 15

Tell me about your proudest professional achievement.

Answer 15

Think Big.

Question 16

Tell me about a time when you went way beyond the scope of the project and delivered.

Answer 16

Think Big

Question 17

Tell me about a time when you took a calculated risk.

Answer 17

Bias for Action

Question 18

Tell me about a time when you needed to get information from someone who wasn’t very responsive. What did you do?

Answer 18

Bias for Action

Question 19

Tell me about a time when you had to work with limited time or resources.

Answer 19

Frugality

Question 20

What would you do if you found out that your closest friend at work was stealing.

Answer 20

Earn Trust

Question 21

Tell me about a time when you had to tell someone a harsh truth.

Answer 21

Earn Trust

Question 22

Give me two examples of when you did more than what was required in any job experience.

Answer 22

Dive Deep.

Question 23

Tell me about a time when you did not accept the status quo.

Answer 23

Have Backbone; Disagree and Commit

Question 24

Tell me about an unpopular decision of yours.

Answer 24

Have Backbone; Disagree and Commit

Question 25

Tell me about a time when you had to step up and disagree with a team members’ approach.

Answer 25

Have Backbone; Disagree and Commit

Question 26

If your direct manager was instructing you to do something you disagreed with, how would you handle it?

Answer 26

Have Backbone; Disagree and Commit

Question 27

What is the most difficult situation you have ever faced in your life? How did you handle it?

Answer 27

Deliver Results

Question 28

Give me an example of a time when you were 75% of the way through a project, and you had to pivot strategy–how were you able to make that into a success story?

Answer 28

Deliver Results