Leadership Principles Interview Questions Flashcards
Tell the story of the last time you had to apologize to someone.
Customer Obsession
When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. how do you go about prioritizing your customers’ needs?
Customer Obsession
Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
Customer Obsession
Tell me about a time when you had to leave a task unfinished.
Ownership
Tell me about a time when you had to work on a project with unclear responsibilities.
Ownership
Tell me about a time when you gave a simple solution to a complex problem.
Invent and Simplify.
Tell me about a time when you invented something.
Invent and Simplify
Tell me about a time when you were wrong.
Are Right, A Lot
Tell me about a time when you had to work with incomplete data or information.
Are Right, A Lot
Tell me about a time when you influenced a change by only asking questions.
Learn and Be Curious
Tell me about a time when you solved a problem through just superior knowledge or observation.
Learn and Be Curious
Tell me about a time when you mentored someone.
Hire and Develop the Best
Tell me about a time when you couldn’t meet your own expectations on a project.
Insist on the Highest Standards
Tell me about a time when a team member didn’t meet your expectations on a project.
Insist on the Highest Standards
Tell me about your proudest professional achievement.
Think Big.
Tell me about a time when you went way beyond the scope of the project and delivered.
Think Big
Tell me about a time when you took a calculated risk.
Bias for Action
Tell me about a time when you needed to get information from someone who wasn’t very responsive. What did you do?
Bias for Action
Tell me about a time when you had to work with limited time or resources.
Frugality
What would you do if you found out that your closest friend at work was stealing.
Earn Trust
Tell me about a time when you had to tell someone a harsh truth.
Earn Trust
Give me two examples of when you did more than what was required in any job experience.
Dive Deep.
Tell me about a time when you did not accept the status quo.
Have Backbone; Disagree and Commit
Tell me about an unpopular decision of yours.
Have Backbone; Disagree and Commit
Tell me about a time when you had to step up and disagree with a team members’ approach.
Have Backbone; Disagree and Commit
If your direct manager was instructing you to do something you disagreed with, how would you handle it?
Have Backbone; Disagree and Commit
What is the most difficult situation you have ever faced in your life? How did you handle it?
Deliver Results
Give me an example of a time when you were 75% of the way through a project, and you had to pivot strategy–how were you able to make that into a success story?
Deliver Results
