Leadership principles Flashcards
At amazon do leaders have customer obsession?
Yes
Do leaders always act on behalf of the entire company, and never say that’s not my job?
Yes
Do leaders at amazon expect and require innovation and invention from their teams, and always find ways to simplify?
Yes
Do leaders always look at different perspectives, despite having a strong judgment and good instincts?
Yes
At amazon are leaders ever done with learning?
No
Do leaders hire and develop the best?
Yes
Do leaders insist on high standards?
Yes
Do leaders think big?
Yes
Do leaders at amazon value calculated risk taking?
Yes
Do leaders at amazon have the mindset of achieving more with less?
Yes
Do leaders believe in earning trust by doing things even in uncomfortable situations?
Yes
Do leaders operate at all levels?
Yes
Are leaders obligated to respectfully challenge decisions when they disagree?
Yes
Do leaders always deliver results despite setbacks?
Yes
Do the leaders at amazon try to be earth’s best employer? How do they do this?
Aim to create a safer, more productive, higher performing, more diverse workplace. Leaders care about their employees personal development and believe in empathy, and having fun/providing a fun environment
Do leaders create more than they consume and always leave things better than how they found them (success and scale bring broad responsibility)?
Yes
What does STAR stand for?
Situation, task, action, result
Does situation involve describing the situation you were in?
Yes
Is task about describing your overall goal?
Yes
Does action involve the steps you took to surpass the situation (your contribution)?
Yes
Does the result mean describing the outcome of your actions, how it ended, and what was learnt?
Yes
Even if someone did not have all the necessary skills to be an area manager, by being in that atmosphere everyday, how easy is it to grow into the job?
When next day deliveries was invented, what was the main part of the production line that had to change in order to accommodate?
What are the most beneficial reasons for working for amazon?
If the production line was to be defected, is there scenario planning involved which would ensure deliveries are still on time?
How many employees are generally required in order to ensure normal daily operations?
Have you ever been in another operations role before?
How does role at amazon, as a senior operation leader differ from your previous job?
