Leadership Principles Flashcards
customer obsession
Leaders start with the customers and work backwards.
ownership
leaders think long term and don’t sacrifice long term value for short term results.
invent and simplify
leaders expect and require innovation and invention and always find ways to simplify the situation
Are right,a lot
leaders are right a lot they have a strong judgement and good instincts
Learn and be curious
leaders are never done learning and seek to improve themselves
Hire and develop the best
leaders raise the bar of performance. they recognize talent and willing move them throughout the organization
insist on the highest standards
many people may think these standards are unreasonably high but leaders are continually raising the bar and drive for their team.
Think Big
thinking small is self fulfilling. leaders think differently and look around corners for ways to serve customers
Bias for action
speed matters in business. Many decisions and actions are reversible and do not need extensive study
Frugality
accomplish more with less. self sufficiency and invention
Earn trust
leaders listen attentively, speak candidly and treat others respectfully even when do so is awkward and embarrassing
Dive deep
leaders operate at all levels , stay connected to the details and audit frequently
Have Backbone; Disagree and commit
leaders are obligated to respectfully challenge decisions even when do so feels uncomfortable
Deliver results
leaders focus on key inputs and gets them done with the right quality and in a timely fashion
Strive to be Earth’s best employer
leaders work everyday to create a safer, more productive, higher preforming work environment. they know how to have fun at work and show others how to
