Leadership Principles

Question 1

Outside your area of responsibility

Answer 1

I helped resolve a production outage within 2 hours that was blocking workflow for about 10% our users

Question 2

Give me an example of a time when you didn’t think you were going to meet the commitments you promised

Answer 2

Delivered on a difficult reporting ask from CEO for investors to help close funding round

Question 3

Above & beyond for customer

Answer 3

Delivered custom reports that helped customer increase rollout from 20% to 100%

Question 4

Get a customer need they didn’t know they wanted

Answer 4

I discovered and released a feature that reduced time spent in the back office workflow by 70%

Question 5

Difficult ask from a customer

Answer 5

Customer was sold on a complex scheduling feature that wasn;t built yet, I found a way to deliver a simpler filtering solution that the customer ended up adopting across their organization

Question 6

Complex problem, simple solution

Answer 6

Improved user workflow by reducing the number of times the user had to unlock the app by 70%

Question 7

Innovative that I’ve done

Answer 7

Build out a tool to reduce documentation time by over 70% for our non-integrated customers

Question 8

Not enough data, made a decision

Answer 8

Solved dashboard performance issues for a customer by moving a view that was not being used

Question 9

Satisfactory, raised bar

Answer 9

Helped group internal ideas for the product so that we can address the highest impact items first

Question 10

Didn’t work well

Answer 10

Integration feature was delayed, had to allocate additional resources to get it back on track

Question 11

Goal was set but you looked beyond that

Answer 11

Looked past development of integration and helped sales exceed sales targets by 50%

Question 12

Speed decision

Answer 12

I proposed and delivered a workaround solution for a workflow blocking issue for our largest customers

Question 13

Change in direction, communicate (backbone)

Answer 13

Made a decision to hold off addressing tech debt to help meet sales targets

Question 14

Disagreee with teammate

Answer 14

ADT initial batch - configuration vs business logic

Question 15

Met a goal, exceeded

Answer 15

Delivered integration ahead of schedule by 1.5 months

Question 16

Dive deep root cause

Answer 16

Changed sql query to improve dashboard performance by 98%