Leadership / PMO / projects

Question 1

PMO-CP

Question 2

Responsibilities as PMO

Answer 2

Manage a triennal digital transformation program of 15 projects in 4 countries, with around 60 people involved in 8 IT and businesses areas in 4 macro processes. The main activities are to:

• create a roadmap that integrates all the projects, unifying its dependencies and setting mutual milestones
• manage resources in a hybrid projects environment, such as time schedule, budget, scope, utilization of SAFE and sprints scrum framework
• actively act in its risks, roadblocks, dependencies, topics escalation to executive level
• create and continuously improve area project methodology guidance

Question 3

Team report and direct/indirect management

Answer 3

• Projects global director report and partial CTO report
• Direct management of 2 people, 1 coordinator and 1 F senior analyst
• Indirect management in a matrix structure of multiple areas, fostering cross-team collaboration and shared resources planning across projects

Question 4

DISC PROFILE

Answer 4

dominance (results achieving), influence, steadiness, compliance

Question 5

Behavioral profile

Answer 5

• Communicative (relational)
• Executor (results)
• Analyst (detail oriented)
• Planner (security)

Question 6

Professional profile

Answer 6

• I ==> deep knowledge in one specific area (hard skill)
• T ==> I + soft skill (leadership, communication, conflicts management, emotional intelligence, team work)
• X ==> T + multidisciplinary/matrix vision
• M ==> X + digital abilities

Question 7

Leadership profiles

Answer 7

• Visionary - when new direction is needed; may not motivate more experienced peers
• Coaching - building long term capabilities, connecting personal dreams with org goals; if done badly, may look as micromanaging
• Democratic - involves peoples; may cause indecision
• Pacesetting - motivated, focused on results and goals; may cause fatigue
• Commanding - clear and decisive directions, expect full and instant compliance for crisis situation; seem cold/distant and lack buy-in

Question 8

Leadership tips

Answer 8

• Although extremely hard, try to be simple
• Show how the effort is changing the company
• Focus on the objetive, delegate more and get out of the way
• Increase self trust
• EXPRESS A VISION

Question 9

change management area

Answer 9

• Make sure that the triennial project program is delivered with success at the level of people, processes, systems and data management

Question 10

RAID, difference risk and issue,

Answer 10

Risks, actions, issues, decisions

business requirements, procedures, deliver the requirements, goals, objetives, computerizing, digitizing, digitization

Question 11

Business agility e triângulo de Massari

Answer 11

= não lentidão. É um trabalho de criar ações que mitiguem o que está gerando lentidão na empresa. É a necessidade de entregar resultados esperados da empresa de forma mais rápida (produtos/ serviços, processos e pessoas) Triangulo de Massari - 3 pontas 1) objetivos okr da empresa 2) restrições (prazo, custo, recursos) 3) valor percebido (roi, melhoria de processo, satisfação do cliente)

Question 12

Adaptar o estilo de gerenciamento ao nível de independência da equipe

Ter um balanço entre controle e confiança, entrando mais quando houvesse necessidade, e se dando mais liberdade quando fosse necessário, adaptando o estilo de gerenciamento a cada membro da equipe

Answer 12

Adaptar o estilo de gerenciamento ao nível de independência da equipe. Dois fatores determinam o nível de independência da equipe: competência e disposição

Estes fatores podem mudar ao longo do tempo, por conta de motivação, oportunidade de desenvolvimento, saúde, etc.

Estilo diretivo: fatores acima baixos

Estilo persuasivo: competência ok, disposição baixa

Estilo consultivo: independência média a alta

Estilo delegativo/participativo: independência alta

Question 13

Responsibilities as PMO-DTI

Answer 13

• Manage the global project program and all its interdependencies, assuring that the roadmap is completed on the expected results related to time schedule, budget and scope
• Ensure that the responsibility matrix is created and aligned between and the teams involved
• Manage the risks, roadblocks and integrations between projects

Question 14

Leadership definition

Answer 14

Way of exercising influence on a determined group in order to achieve objectives, where it is not necessary a title or a formal hierarchy to influence power over a group of people

Question 15

Soft skills

Answer 15

Leadership, communication, conflicts management, environment change