Leadership & Management Flashcards
Civil Monetary Penalties
A per day or per instance fine resulting from deficiencies in quality of care or resident safety following a CMS Survey.
Culture Change
A course of action to move from one way of doing things to another. In long-term care, culture change is widely referred to as a process of transforming from an institutional to a homelike model.
Dual Certification
A facility that is dually certified as both a SNF and a NF. Such facilities can admit MCR & MCD residents in any part of the facility.
Immediate Jeopardy
A situation in which the provider’s noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident.
Incident
Any unexpected negative occurrence involving a patient, family, employee, or visitor.
Leadership
The art of engaging colleagues, collaboratively towards a shared vision. As defined by Yukl, leadership is “the process of influencing others to understand and agree about what needs to be done and how to do it, and the process of facilitating individuals and collective efforts to accomplish shared objectives.
Management
Organization and coordination of the activities of a department or group of people in accordance with objectives, policies and procedures.
Management Information System
(MIS)
A system for managing information to assist the organization in evaluating, planning, and implementation of daily work to improve processes and resident care.
Minimum Data Set
(MDS)
The MDS is a resident assessment tool, utilizing computerized resident information to assess and monitor resident care. Reports are electronically transmitted to CMS, as well, to classify a resident into a resource utilization group (RUG) which sets the reimbursement level for the patient’s care.
National Institute of Occupational Safety and Health
(NIOSH)
Federal agency formed under the Occupational Safety and Health Act (OSHA) to establish and monitor workplace safety standards.
Nursing Facility
(NF)
A facility licensed to provide assistance with activities of daily living such as bathing, dressing, eating (often referred to as custodial care) in addition to providing general nursing and medical care. A nursing facility must be certified to receive MCD reimbursement.
Nursing Home Compare
A public website, www.medicare.gov, which includes facility information and previous survey results from the Online Survey Certification and Reporting data (OSCAR) and other facility performance measures from the MDS for consumer review.
Online Survey Certification and Reporting
(OSCAR)
A database of facility characteristics and previous inspection results related to nursing facility performance. The OSCAR 3 report summarizes a facility’s regulatory compliance history. The OSCAR 4 reports the facility’s recent survey results and provides an opportunity for benchmarking by comparing those results to other facilities, statewide and nationally.
Person-Centered/Person-Directed Care
A philosophy of care in which the focus of the community is on meeting the expressed desires of the residents.
Plan of Correction
(POC)
A written plan developed by the facility, outlining steps the facility has or will take to correct deficiencies found during licensure or other surveys.
