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ADN 9 Transition to Practice > Leadership & Management > Flashcards

Leadership & Management Flashcards

1
Q

Describe the decision-making process.

A
  • Complex, cognitive process
  • Choosing course of action
  • Thought process of selecting a logical choice from available options
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2
Q

Define good decision-making & the principles that support it.

A
  • Self-aware
  • Courageous
  • Sensitive
  • Energetic
  • Creative
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3
Q

Identify what enhances good decision-making.

A

Systematic decision-making (ADPIE): collecting info, weighing pros & cons, then making a decision

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4
Q

Identify what is needed to make adequate decisions & what can influence the quality of a decision.

A
  • Clear objective or goal for decision
  • Adequate data gathering
  • Use of science, logic & empirical evidence in making decisions
  • Consider enough alternatives
  • Logical thinking
  • Assessing the quality of decision-making
  • Self-awareness
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5
Q

Define critical thinking.

A

Mental process of conceptualizing, applying, analyzing, synthesizing & evaluating information to reach answer/conclusion

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6
Q

Identify the benefits of utilizing simulation in nurse training.

A

Experiential learning (mock life experiences to learn from)
- Allows learners to apply leadership & management theory
- Promotes critical thinking & improved problem-solving skills

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7
Q

Define the act of delegation.

A
  • Getting work done through others on your behalf
  • Transferring a task to a competent individual
  • Used when nurse does not have time
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8
Q

List the 5 rights of delegation.

A
  1. Right task
  2. Right circumstance
  3. Right person
  4. Right communication
  5. Right supervision
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9
Q

What leads to under-delegation?

A
  • Fear others will interpret delegation as being lazy or incompetent
  • Desire to complete job by yourself
  • Enjoyment of work
  • Lack of experience in job or delegation
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10
Q

What leads to over-delegation?

A
  • Poor time management
  • Excess time trying to get organized
  • Insecurity in ability to perform task
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11
Q

Identify the process of delegating tasks to an LVN/LPN and/or nursing assistant.

A

LVN:
- Wound care
- Insert catheters
- Collect samples
- Give medications

NA: ADLs

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12
Q

Identify 3 types of conflict.

A
  • Intrapersonal conflict
  • Interpersonal conflict
  • Intergroup conflict
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13
Q

Describe the process of conflict negotiation.

A
  1. Latent conflict: underlying issue yet to arise
  2. Felt/perceived conflict: (felt) personal anger, frustration (perceived) tense, opinions, assume threats
  3. Manifest: conflict is visible
  4. Conflict resolution: finding mutual agreement
  5. Conflict aftermath: outcome of conflict (positive or negative)
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14
Q

What makes a good negotiator?

A
  • Use facts, be honest, keep an open mind
  • Discuss issues, not personalities
  • Delay when confronted with something unexpected
  • Never tell the other party you are willing to negotiate totally
  • Know the bottom line (try not to use it)
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15
Q

Identify successful time management techniques.

A
  • Allow time for planning & prioritization
  • Complete highest priority & finish one task before another
  • Reprioritize based on what’s left & new info received
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16
Q

Identify ways to acquire adequate time management skills.

A
  • Priority setting (don’t do, do later, do now)
  • Create a time-efficient work environment
  • Personal organization
  • Making lists
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17
Q

Describe how to prioritize the work of the day & patient care.

A
  • Identify key priorities to be accomplished that day
  • Assess the staff assigned to work with you
  • Review short & long-term plans of unit
  • Plan ahead for meetings
  • Assess progress of goal
  • Take regular breaks
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18
Q

Discuss the process for creating daily lists & how they are useful.

A
  • Planning tools that should be flexible
  • Reexamine list items, break down into smaller tasks
  • Only put tasks you can reasonably be accomplished in a day
19
Q

Internal time wasting

A
  • Procrastination
  • Poor planning
  • Failed to finish goals
  • Inability to delegate or say no
  • Hasty, indecisive
20
Q

External time wasting

A
  • Open-door policy
  • Telephone, socializing, meetings
  • Poor feedback, communication, paperwork
  • Lack of policies & procedures
  • Incompetent coworkers
21
Q

Describe how nurses deal with the ever-changing work environment

22
Q

Describe best practices for interviewers & those being interviewed.

A

DO NOT:
- Be late, avoid eye contact
- Cold, clammy handshake
- Sit down until interviewer does
- Fidget, slouch
Know the organization you’re applying to
- Practice, be prompt, look your best

23
Q

Legal interview questions

A
  • Why do you want the job?
  • Nursing philosophy
  • Strengths & weaknesses
  • Future career plan
  • Define professionalism
  • What you know about organization
24
Q

Illegal interview questions

A
  • Age, race, sex
  • Marital status
  • Children
  • Financial status
25
Describe how managers can best ensure proper placement within the organization.
- Determine number & type of personnel needed to fulfill job - Recruit, interview, select & assign personnel based on job description performance standards
26
Identify causes for the nursing shortage.
- Aging workforce - Accelerated demands - Inadequate enrollment programs
27
List ways to increase recruitment & retention of nurses.
- Financial resources - Adequate nursing pool - Competitive salaries - Organization's reputation - Location's desirability - Status of national & local economy - Organization creates an environment that makes staff want to stay
28
Define education & training.
Education: more formal, broader in scope Training: ensure people have sufficient knowledge & skills to perform a task
29
How is the social learning theory used in education & training?
Learn from interactions with others in a social context
30
Describe the coaching role.
- Helping another to achieve an optimal level of performance - Tool to empower subordinates (changing behavior, developing cohesive team) - Assist employee to recognize greater options, to clarify statements, to grow
31
Describe what makes a successful educational program.
- Readiness, motivation to learn - Reinforcement - Task learning, transfer of learning - Chunking - Knowledge of results
32
Define socialization & resocialization in the workplace.
Socialization: - Learning behaviors that accompany each role by instruction, observation & trial and error - Involves a sharing of values & attitudes - Integrates new staff members & the unit Resocialization: - Forced to learn new values, skills, attitudes & social rules - Result of changes in their work, responsibility, or work setting
33
Identify appropriate performance appraisal interactions.
- Based on predetermined standards - Accurately assess job performance - Know sources of data gathered for appraisal - Appraiser is someone who directly observed employer's work, someone employer trusts & respects - Employee knows standards in advance
34
Team nursing
Personnel collaborate to provide care to patients under direction of nurse Requires team communication, each member contributes skills
35
Case method nursing
Collaborative process that plans options & services to meet an individual's health needs through communication & available resources Uses MAPs (multidisciplinary action plans) & critical pathways
36
Primary care delivery
Assumes 24-hour responsibility for planning patient care from admission to discharge Provide total direct care of patient
37
Functional nursing
Care assigned by task than patient Efficient but can lead to fragmented care, overlook patient priority needs
38
Identify the goal of case management & disease management.
- Collaborative method that assesses, plans, coordinates, implements based on individual's health needs - Coordinates care through individual's episodes of illness
39
Define a nurse navigator's role.
Assists families & patients to navigate complex health system by providing information & support
40
Identify career planning & the importance of maintaining a goal.
- Critical & deliberate planning - Commitment of EBP, learning new skills, better practice via role models - Staying aware allows for professional advancement, personal growth
41
Describe the goal of a resume & a portfolio.
- Personal advertisement, get an interview, 1 page - Clear objectives & facts
42
Identify the structure of a good resume.
- Easy to read, education at end unless new grad - State objective at top - Avoid pics, fancy words, hobbies, weight, kids, marriage, negativity
43
Identify the definition of a novice to an expert nurse.
- Nurses develop skills & understanding of patient care overtime via experience/education - Reliance on past abstract principles to use of past concrete experiences; Change their perception of situations to whole instead of separate parts

ADN 9 Transition to Practice (2 decks)

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