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A level business > Leadership and management styles > Flashcards

Leadership and management styles Flashcards

1
Q

What occurs under an authoritarian leadership style?

A
  1. Managers make all decisions
  2. Top-down communication
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2
Q

When is an authoritarian leadership style useful?

A
  1. When the business is in crisis and decisions need to be made fast
  2. When there are unskilled workers who need decisions made for them
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3
Q

What are the downsides of an Authoritarian leadership approach?

A

Demotivates employees, resulting in low staff retention

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4
Q

What occurs under a paternalistic leadership approach?

A

Managers consult employees before making decisions

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5
Q

Pros of a Paternalistsic management style

A

Employees feel involved, boosting motivation

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6
Q

What is the difference between a leader and a manager?

A

Managers limit risk, whereas leaders take risks

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7
Q

What are the roles of a manager?

A
  1. set objectives
  2. analyse data
  3. Leadership
  4. Make decisions
  5. Review decisions
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8
Q

What occurs under a Democratic leadership style?

A

Managers give employees greater involvement in decision making

Delegation occurs

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9
Q

What is meant by the term “Delegation”?

A

Delegation occurs when leaders or managers give authority to people lower in the heirachy

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10
Q

Pros of a democratic leadership style?

A
  1. Motivates staff
  2. Frees leaders/managers time
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11
Q

Cons of a democratic leadership style?

A

Slow decision making
Employees may not be capable to make decisions

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12
Q

what occurs under the Laissez-Faire leadership style?

A

Complete delegation occurs and managers have no control over decision making, all decisions made by subordinates

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13
Q

When should we use the Laissez-Faire leadership style?

A

When employees are highly skilled
When employees aims align with business aims

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14
Q

Disadvantages of a Laissez-faire leadership style

A

It is inefficient if it is used to shrink manager responsibility

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15
Q

What are the 4 main leadership styles in order?

A
  1. Authoritarian
  2. Paternalistic
  3. Democratic
  4. Laissez-Faire
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16
Q

What is a stakeholder?

A

A stakeholder is anyone with an interest or influence on the business

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17
Q

What are the two groups of stakeholders?

A
  1. Internal stakeholders
  2. External stakeholders
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18
Q

List the 3 examples of internal stakeholders.

A

Owners
Shareholders
Employees

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19
Q

List the 3 examples of external stakeholders.

A

Consumers
Suppliers
Local community

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20
Q

What is on the axis of the stakeholder mapping table?

A

Power on the Y
Interest on the X

21
Q

What should we do if the stakeholder has high power low interest?

A

Keep them satisfied

22
Q

What should we do if the stakeholder has high power high interest?

A

They are key players, manage closely with maximum effort

23
Q

What should we do if the stakeholder has low power low interest?

A

Least effort, monitor slightly

24
Q

What should we do if the stakeholder has low power high interest?

A

Keep informed- consult them through emails or meetings

25
What is the best way to manage stakeholder relations?
The best way to manage stakeholder relationships is by grouping them through stakeholder mapping
26
Why might a business want to consult and communicate to stakeholders
1. High interest and/or high power stakeholders may have expertise 2. To secure resources from stakeholders 3. Keep employees informed to avoid any demotivation 4. To keep local community updated to avoid public relations issues
27
What does the Tannenbaum and Schmidt continuum measure?
This continuum measures how autocratic leaders are where on one side subordinates have no freedom in decisions and on the other side they do
28
What are the different layers of the Tannenbaum and Schmidt scale?
1. Tells 2. Sells 3. suggests 4. consult 5. Joins 6. Delegate 7. Abdicate
29
Features of a TELL
Leaders make ALL decisions and announce after
30
Features of a SELL
Leaders make decisions and try to convince others
31
Features of a SUGGEST
Leaders suggest an idea and are open to questions
32
Features of a CONSULT
The leader suggests an idea but is open to change
33
Features of a JOIN
Leaders presents a problem and invites suggestions to make a decision
34
Features of a DELEGATE
Leader presents a problem to a group of subordinates who make a decision
35
Features of an ABDICATE
Leaders allow group choice only and has little to no control in decision making
36
What are the two types of decision-making making
Scientific decision making intuitive decision making
37
How do we use a scientific decision-making approach?
Set an objective gather and analyse data select and implement data review
38
WHat is scientific decision making?
Using data to aid decision making
39
Pros of scientific decision making
Low risk Reviewing allows for more consideration
40
Cons of scientific decision making
slow expensive only as accurate as the data
41
What is intuitive decision-making?
Using a gut feeling or experience to make decisions
42
Pros of intuitive decision-making.
Quick An experienced manager can make decisions based on previous experiences
43
Cons to intuitive decision making?
High risk HArd to justify
44
How do we know which approach to use when making a decision
How quickly the decision needs to be made How accurate the data is
45
Decisions always have:
Risks Reward Uncertainty Opportunity cost
46
What is the difference between risk and uncertainty
Risk is when you can predict the chance of an outcome in the future Uncertainty is when you cannot predict the chance of an outcome in the future
47
How do we use a decision tree?
Multiply high demand 1by its probability Do same for low demand 1 Add them together subtract the cost of the route DO SAME FOR OTHER OPTION Compare the sides
48
What influences a decision?
1. The mission statement 2. The objectives 3. The availability of FOPs 4. External environment

A level business (6 decks)

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