Leadership Flashcards

1
Q

What are Maslow’s hierarchy of needs?

A

Self Actualisation, Self esteem, belonging, safety, physiological needs

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2
Q

What is Tuckman’s theory?

A

The process of how a team works..

Forming - Polite
Storming - Getting familiar and less tolerant
Norming - Accepting any differences and performing task
Mourning - Sense of loss and moving on

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3
Q

What is Belbin’s team roles?

A

9 effective team roles, one person can embody 1+ role.

ACTION ROLES:

1) Shaper - Make the team improve (change shape)
2) Implementer - Puts ideas into action
3) Completer finisher- Makes sure finish on time.

PEOPLE ORIENTED ROLES

1) Coordinator - chairperson
2) Team worker - Encourage cooperation
3) Resource Investigator

THOUGHT ORIENTED ROLES

1) Plant - Present new ideas and approaches.
2) Monitor-evaluator - Analyses options
3) Specialist

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4
Q

What are the different De Bono’s Hats?

A
White - Facts
Black - Cautions
Blue - Process
Red - Feelings 
Green - Creative 
Yellow - Benefits
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5
Q

Who focuses on people, managers or leaders?

A

Leaders innit.

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6
Q

What is the trait theory of leadership?

A

Its basically saying, does a leader possess certain characteristics that makes them great?

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7
Q

What is the behaviour theory of leadership?

A

Is it what the leaders DO that makes them great?

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8
Q

What is the contingency/situational leadership theory?

A

Says that a better leader is one that is more flexible - responds to needs when they arise.

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9
Q

What is transactional leadership?

A

A manager that promotes compliance through rewards/punishments

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10
Q

What is management by active exception?

A

Searches for deviations and takes corrective actions

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11
Q

What is management by passive exception?

A

Intervenes only if standards aren’t met, BIT LAZY

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12
Q

Effective leadership requires an understanding of?

A

Yourself, others and the system.

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