Leadership Flashcards

1
Q

What is a leader

A
  • Take control
  • Organise/guide a group of people
  • Have visions and goals that are followed by others
  • Delegate tasks to others
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Features of a good leader

A
  • Motivating
  • Inspiring
  • Setting good examples
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Features of strategic leadership

A
  • Command: where leaders take direct control
  • Vision: leaders set the vision and core beliefs
  • Symbolic: leader is the embodiment of the strategy, but not involved day to day
  • Decision-making
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the difference between a manager and a leader

A

Managers delegate tasks where are leaders are inspired based on their own beliefs
Managers are the centre of the business, whereas leaders inspire others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the role of managers

A
  • Planning
  • Directing
  • Organising
  • Controlling
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What factors influence a persons leadership style

A
  • Their upbringing
  • Treatment when they were a worker
  • Feelings towards the business
  • Desire to lead others
  • Their personality
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

McGregors theory of managers (X)

A
  • Workers dislike working, need to be controlled
  • Workers avoid work and responsibility
  • Workers are only motivated by money
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

McGregors theory of managers (Y)

A
  • Workers have initiative and self control
  • Workers want to work and be responsible
  • Workers are motivated by other means
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Definition: autocratic leadership

A

Leaders make all the decisions alone without listening to the workers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Advantages of autocratic leadership

A
  • Use of rewards and penalties
  • Focus of power is with the leaders
  • Decisions are made quickly
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Disadvantages of autocratic leadership

A
  • Little delegation to workers
  • Most likely to be used when subordinates are unskilled
  • Communication is one way
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Definition: paternalistic leadership

A

Leaders consult with staff on decisions, but they alone make the final decision

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Advantages of paternalistic leadership

A
  • Often results in better employee motivation and lower staff turnover
  • Leader often explains why they took the decision
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Disadvantages of paternalistic leadership

A
  • Little delegation
  • May not use employees ideas which may demotivate employees
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Definition: democratic leadership

A

Responsibilities are delegated to the workforce

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Advantages of Democratic leadership

A
  • Focus of power is more with the group as a whole
  • Leadership functions are shared within the group
  • Positive connotations of acting democratically
  • Leads to deeper relationships with employees
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Disadvantages of Democratic leadership

A
  • Can slow down decision-making
18
Q

Definition: laisser faire leadership

A

Leaders will leave colleagues to their work with little to no supervision

19
Q

Advantages of laisser faire leadership

A
  • Managers/employees have freedom to do what they think is best
  • Effective when staff are motivated
20
Q

Disadvantages of laisser faire leadership

A
  • Laisser faire means to leave alone
  • Criticised for poor role definition of manager
  • There may be poor performance of employees
21
Q

Definition: scientific decision-making

A

Gathering information and using a systematic and rational approach to reach a conclusion

22
Q

Definition: intuitive decision-making

A

Personal opinions of the key decision maker strongly influence the course of action taken

23
Q

Definition: opportunity cost

A

The cost of missing out on the next best alternative when making a business decision or committing resources

24
Q

Definition: trade-off

A

The exchange of something for another thing that will benefit the business

25
Q

Definition: uncertainty

A

Situations in which businesses face risks that cannot be foreseen or measured

26
Q

Advantages of decision trees

A
  • Choices are set out in a logical way
  • Potential options and choices are considered at the same time
  • Use of probabilities enables the rest of options to be addressed
  • Likely costs are taken into account
  • Easy to understand the results
27
Q

Disadvantages of decision trees

A
  • Probabilities are just estimates
  • Uses only quantitative data no qualitative aspects
  • Assignment of probabilities and expected values are prone to bias
  • Decision-making technique won’t necessarily reduce the amount of risk
28
Q

Types of decisions

A
  • Organisations relocating
  • Developing new services
  • Recruiting
  • Making redundancies
  • Change prices
29
Q

Factors to consider when decision-making

A
  • Risks and rewards
  • Opportunity cost
  • Trade-offs that need to be made
  • Levels of uncertainty
30
Q

Influences on decisions

A
  • Missions and objectives
  • Ethics
  • The external environment
  • Resource constraints
31
Q

Definition: stakeholder

A

A group or individual with an interest in the business and the decisions it makes

32
Q

Internal stakeholders

A
  • Employees
  • owners
33
Q

External stakeholders

A
  • Customers
  • environmentalists
  • suppliers
  • local community
  • investors
  • shareholders
  • the government
34
Q

What does stakeholder mapping show

A
  • Not all stakeholders are equal, they vary in terms of power and influence on the business
  • This may affect the way business communicates with different groups of stakeholders and how much attention is paid to their views
35
Q

When discussing the power and influence of stakeholders, what should you consider

A
  • The factors that affect the power and influence of different stakeholder groups
  • How a business may treat different groups according to their power and interest, for example : how much information the business provides to them
  • How stakeholders might increase their power
36
Q

Actions stakeholder groups may take if unhappy

A
  • Protests
  • boycotts
  • negative publicity
37
Q

Benefits of meeting stakeholder needs

A
  • Improved relationships
  • Access to a wider network of contacts
  • Improved reputation
38
Q

Drawbacks of meeting stakeholder needs

A
  • Time consuming
  • Risk of upsetting other stakeholders
39
Q

Definition: stakeholder approach

A

A focus on stakeholder needs to maximise the success of the business

40
Q

Leadership styles in tannenbaum and Schmidt continuum

A

1) tell (autocratic)
2) sell (paternalistic)
3) consult (democratic)
4) join (Laisser faire)