Leadership Flashcards

1
Q

Which leadership theory is measured by using a grid?

A

Blake and Moutons

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2
Q

Name 3 examples of monetary methods of motivation.

A

Commission, Profit Sharing, Piece Rate, Bonus Payment.

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3
Q

Which theory is concerned with managers perception of their employees?

A

McGregor’s Theory X and Y

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4
Q

What are the 4 Leadership Styles?

A

Autocratic, Paternalistic, Democratic, Laissez-faire.

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5
Q

Name 3 benefits of a motivated workforce .

A

More productive, Better customer service, Business reputation, less absenteeism, less lateness, less staff turnover.

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6
Q

Define Morale.

A

Refers to ‘spirit’. If morale in and individual, group or team is high then there exists a spirit of confidence, purpose etc.

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7
Q

What 2 types of factors are included in Herzberg-Two factor theory?

A

Hygiene factors and Motivating factors

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8
Q

What formula is used to calculate motivational force?

A

Expectancy x Instrumentality x valence

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