Leader Armor Flashcards

1
Q

D k effect

A

above average effect

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2
Q

Competence

A

How good u r

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3
Q

Confidence

A

How well u think u do

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4
Q

Management and leaders r not labels but rather

A

Behaviors

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5
Q

Eeo

A

Equal employment opportunity officer. HR director

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6
Q

Maslow hierarchy of needs

A

Physical needs
Safety
Love/belonging
Esteem
Self actualization

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7
Q

Hard skills

A

Easier and recognizable
Technical skills taught in trade and college
Writing math ect

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8
Q

Soft skills

A

People skills

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9
Q

Good leadership is built on

A

Sold management

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10
Q

Authority

A

Legitimate right to exercise power

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11
Q

Influence

A

Changing behaviors attitude beliefs or values of another

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12
Q

Legitimate power

A

Power that comes from rank

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13
Q

3 types of power

A

Resistance compliance commitment

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14
Q

Coercive power

A

Threaten use of ounishment

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15
Q

Carrot approach

A

Reward power

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16
Q

Legitimate powers

A

Comes from job title or position in organization usually met with compliance

17
Q

Expert power

A

Comes from continuing experience and education. Met with commitment

18
Q

Referent power

A

People feel loyal or want to please their leader. Met with commitment

19
Q

5 followers

A

Alienated(cynics)
Sheep
Suck up
Superstar
Survivor

20
Q

2forms of motivation

A

Extrinsic. Use reward or negative consequences
Intrinsic. Engage cause they enjoy

21
Q

Sdt

A

Self determination theory
Autonomy, competence, relatedness

22
Q

Autonomy

A

Ability to choose

23
Q

Relatedness

A

Need to feel connected to others

24
Q

First line supervisor 2primary responsibility

A

Mission of the organization and people u lead

25
Q

3step process of learning

A

Know. Understand apply

26
Q

Empathy

A

Ability to understand another’s point of view

27
Q

Performance issues

A

Ability vs motivation