Leader Armor Flashcards
D k effect
above average effect
Competence
How good u r
Confidence
How well u think u do
Management and leaders r not labels but rather
Behaviors
Eeo
Equal employment opportunity officer. HR director
Maslow hierarchy of needs
Physical needs
Safety
Love/belonging
Esteem
Self actualization
Hard skills
Easier and recognizable
Technical skills taught in trade and college
Writing math ect
Soft skills
People skills
Good leadership is built on
Sold management
Authority
Legitimate right to exercise power
Influence
Changing behaviors attitude beliefs or values of another
Legitimate power
Power that comes from rank
3 types of power
Resistance compliance commitment
Coercive power
Threaten use of ounishment
Carrot approach
Reward power
Legitimate powers
Comes from job title or position in organization usually met with compliance
Expert power
Comes from continuing experience and education. Met with commitment
Referent power
People feel loyal or want to please their leader. Met with commitment
5 followers
Alienated(cynics)
Sheep
Suck up
Superstar
Survivor
2forms of motivation
Extrinsic. Use reward or negative consequences
Intrinsic. Engage cause they enjoy
Sdt
Self determination theory
Autonomy, competence, relatedness
Autonomy
Ability to choose
Relatedness
Need to feel connected to others
First line supervisor 2primary responsibility
Mission of the organization and people u lead
3step process of learning
Know. Understand apply
Empathy
Ability to understand another’s point of view
Performance issues
Ability vs motivation
