LDR 531 Entire Course Flashcards
LDR 531 Complete Class NEW
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LDR 531 Week 1 Learning Summary NEW
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LDR 531 Week 1 Quiz NEW
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1 According to Blake and Mouton, effective leaders are most likely to facilitate subordinate growth and development by having
a high concern for the task and a moderate concern for relationships
a moderate concern for the task and a high concern for relationships
a high concern for both the task and relationships
a moderate concern for both the task and relationships
2 Which of the following is most likely to be a drawback of highly conscientious people according to the Big Five Model?
They focus on learning instead of performing a job
They do not adapt well to changing contexts
They emphasize excessively on being creative
They are unlikely to engage in numerous risky behaviors such as smoking and drinking
3 ________ is an extrinsic means of motivation.
Recognition
Flexibility
Responsibility
Salary
4 Which of the following personality traits indicates the degree to which a person is unemotional and pragmatic and believes that ends can justify means? Extraversion Narcissism Machiavellianism Agreeableness
5 The \_\_\_\_\_ is a personality assessment model that taps basic dimensions which encompass most of the significant variation in human personality, namely extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience. Myers-Briggs Type Indicator Big Five Model Keirsey Temperament Sorter Birkman Method 6 The \_\_\_\_\_\_\_\_ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed. gainsharing piece-rate competency-based profit sharing
7 With reference to John Holland’s personality-job fit theory, people belonging to the investigative type prefer
activities that involve helping and developing others
ambiguous and imaginative activities that allow creative expression
physical activities that require skill, strength, and coordination
activities that involve thinking, organizing, and understanding
8 Milton Rokeach created the Rokeach Value Survey (RVS) which consisted of two sets of values, namely \_\_\_\_\_\_\_\_ values and \_\_\_\_\_\_\_\_ values. fluid; stable instrumental; terminal flexible; essential flexible; enduring
9 Supportive leadership is most likely to result in what outcome for subordinates? Stronger satisfaction with the leader Better performance by subordinates Stronger organizational commitment Better coordination among subordinates
10 With reference to the job characteristics model, which of the following defines skill variety?
The degree to which a job requires a variety of different activities tapping different abilities
The degree to which a job requires completion of a whole and identifiable piece of work
The degree to which work activities generate direct and clear information about performance
The degree to which a job provides the worker freedom in scheduling and procedure
11 Which of the following is the least desirable approach for developing subordinates?
Provide constructive feedback about effective and ineffective behavior
Provide detailed instructions on how to carry out each assignment
Ask specific questions to help the person analyze his or her performance
Provide opportunities to learn from experience
12 Which dimension of the Big Five Model is a measure of reliability?
Extroversion
Conscientiousness
Emotional stability
Agreeableness
13 Which of the following statements is true regarding a merit-based pay plan?
A typical merit-based pay plan provides no base salary and pays the employee only for what he or she produces.
Unions typically resist merit-based pay plans.
It is also called competency-based pay plan.
It bases pay levels on how many skills employees have or how many jobs they can do.
14 Those with a \_\_\_\_\_\_\_\_ personality identify opportunities, show initiative, take action, and persevere until meaningful change occurs, compared to others who passively react to situations. proactive high self-monitoring type A high Mach
15 Which of the following is an instrumental value according to the Rokeach value survey? Social recognition Economic success Personal discipline Meaning in life
16 With reference to the Hofstede’s Framework for Assessing Cultures, ________ emphasizes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them.
long-term orientation
masculinity
collectivism
uncertainty avoidance
17 Which of the following guidelines for recognizing an employee’s performance was recommended?
Provide recognition only for outstanding performance
Provide more recognition to people in essential, high-visibility jobs
Actively look for effective behavior or contributions to recognize
Give praise in private to avoid embarrassing the recipient
18 Which of the following terms describes basic convictions that “a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite mode of conduct”? Emotions Attitudes Values Feelings
19 Which of the following is Theory X consistent with?
The use of recognition and achievements to motivate employees
The principles of participative management
The vertical enhancement of jobs to enhance autonomy
The autocratic style of managing people
20 Alex was sent to Beijing to help local managers solve the problem of growing worker dissatisfaction at their manufacturing facility located in the city. As part of his visit, he decided to have a town hall meeting with the workers to understand the problems that they were facing and the reasons for their discontent. The turnout at the meeting was substantial; however, when asked for their opinions and suggestions, the crowd fell silent. As a result, Alex was unable to determine the reason for employee dissatisfaction. Which of the following, if true, best explains this situation?
The employees are genuinely concerned about improving their lot.
A small portion of the workers at the facility belong to the Baby Boomers generation.
Alex was sent to Beijing as he was one of the few employees conversant in the local language.
There is an unequal distribution of power in the company.
21 Adam Sears is an assembly-line employee with Swenson Motors. Though Adam is popular among his supervisors and colleagues, Adam experiences low morale and lack of motivation. He feels frustrated that his job is restricted to fixing nuts and bolts on the car parts. He fears that he has no chances of advancing in his career as he cannot completely assemble a car. Which of the following is true with regard to Adam?
Adam’s job has high task complexity.
Adam’s job has low role definition.
Adam’s job has a high span of control.
Adam’s job has low task identity.
22 Which of the following refers to the tendency to be arrogant, have a grandiose sense of self-importance, require excessive admiration, and have a sense of entitlement?
Asceticism
Cynicism
Narcissism
Stoicism
23 Which of the following refers to bottom-line conclusions individuals have about their capabilities, competence, and worth as a person? Authoritarianism Machiavellianism Self-monitoring Core self-evaluation
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LDR 531 Week 2 Individual Mentorship Agreement Form
Complete the Material: Mentorship Agreement Form.
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LDR 531 Week 2 Individual Mentorship Meeting Worksheet
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LDR 531 Week 2 Individual Professional Development Plan
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Assume you are the manager of your learning team and need to develop a plan that will address the characteristics of your group and yourself as the leader. This plan can be used to determine the needs of the learning team and is a tool for members to assess their skills, strengths, areas needing improvement, and the resources needed to help them reach their career goals.
Use each Learning Team member’s DiSC assessment results completed in Week One.
Develop a combined DiSC chart of your Learning Team members for use in developing this paper. Based on the individual assessments, what are the characteristics of your team?
Create a professional development plan to address the characteristics of the Learning Team members both individually and as a group and your ability to lead them:
Required Elements:
• No more than 1400 words
• Formatyour paper consistent with APA guidelines
• Evaluate the individuals, including yourself, and the group based on the DiSC assessment.
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LDR 531 Week 2 Learning Summary NEW
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LDR 531 Week 2 Quiz NEW
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1 Which of the following is a characteristic of a positive charismatic?
Information is restricted
Devotion to ideology not personal identification
Centralized decision making by the leader
Dependency on the leader
2 Most leadership theories emphasize both leader and follower characteristics follower characteristics leader characteristics characteristics of the leadership situation
3 CEOs who exhibit charismatic characteristics were noted to increase company profitability generate more sales make company ads negotiate higher compensation packages
4 A leadership contingency theory that stresses the intelligence and experience of the leader is
situational leadership theory
leadership substitutes theory
normative decision theory
cognitive resource theory
5 Which statement about transformational and charismatic leadership is most accurate?
Charismatic leaders are more effective in business organizations
Both types of leadership involve the same underlying processes
Charisma is a necessary ingredient in transformational leadership
Both types of leadership are effective in any situation
6 A contingency theory of leadership that depends on specific procedures for leader behaviors and has strong support is
normative decision theory
cognitive resource theory
LPC contingency model
multiple-linkage model theory
7 The leadership process that describes how a group operates in an open system with other groups is called organizational process group process intra-individual process inter-active process
8 The concept that some people are natural (born) leaders is an attribute of which leadership approach? Behavior approach Trait approach Power-influence approach Situation approach
9 Which statement comparing transformational and charismatic leadership is most accurate?
There are no important differences between the two types of leadership.
Personal identification is more important in transformational leadership.
Leader articulation of an appealing vision is important in both theories.
Situational variables are less important for charismatic leadership.
10 Which characteristic of negative charismatic leadership is more likely to lead to failure?
Tendency to make risky decisions
Centralized decision making
Identification to the organization
Focus on personal power
11 A theory that emphasizes leader traits and skills as determinants of leadership behavior is best categorized at what level? Organizational Group Individual Dyadic
12 Most of the leadership theory and research explaining the actions of leaders and why those actions occurred has described prescriptive leadership descriptive leadership universal leadership ethical leadership 13 A theory that explains the most effective pattern of leadership behavior in a specified situation is best classified as descriptive universal prescriptive contingency
14 A contingency theory that contains mediating variables is cognitive resource theory leadership substitutes theory situational leadership theory multiple-linkage model
15 Distant charismatics are often described in terms of their effect on follower
political attitudes
identification with the leader
task behavior
motivation
16 Charismatic leaders add followers by
appealing to emotions and articulating a vision
considering other solutions
possessing specific expertise
sharing the decision making
17 Transformational behavior can include inspirational motivation passive management by exception active management by exception contingent rewards
18 One unique characteristic of followers in leadership theory is task commitment and effort confidence and optimism skills and expertise traits
19 Contingency theories may be difficult to implement because of the rapid pace of business
managers have time to evaluate situations
there is always a single best solution
situational changes happen infrequently
20 Ideological leaders will develop when the leader
appeals to emotion
appeals to shared values
makes a rational appeal to followers
has particular expertise
21 What level of leadership process is emphasized in most theories of effective leadership?
Group
Organizational
Intra-individual
Dyadi
22 Effective transformational leaders
delegate most decisions to individuals or self-managed teams
use a combination of transformational and transactional behaviors
challenge strongly held values of followers to get their attention
select subordinates who will be loyal and uncritical
LDR 531 Week 2 Quiz NEW
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LDR 531 Week 2 Team Weekly Reflection
Discuss this week’s objectives with your team. Your discussion should include the topics you feel comfortable with, any topics you struggled with, and how the weekly topics relate to application in your field.
Prepare a 350- to 1,050-word paper detailing the findings of your discussion.
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LDR 531 Week 3 Individual Leadership Style
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Select and describe a leader you admire. Your selected leader may be either a real-life individual or a fictional character from television, the movies, or a book. Using leadership theories, analyze your selected leader to identify characteristics and provide specific examples of leadership qualities you think contributed to that person’s success.
Evaluate your own leadership style and work with your mentor to identify your own leadership characteristics.
Write a paper in which you explain your leadership style and your ideas and plans for improving your effectiveness as a leader based on your comparison with an admired leader and your work with your mentor.
Required Elements:
• No more than 1050 words
• Format your paper consistent with APA guidelines
• Evaluate your chosen leader and yourself, based on the leadership theories.
• Summarize the discussion with your mentor
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LDR 531 Week 3 Individual Mentorship Meeting Worksheet NEW
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LDR 531 Week 3 Learning Summary
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LDR 531 Week 3 Learning Team Reflection NEW
Discuss and choose, as a Learning Team, the most important barrier that you think creates a communication challenge within groups and teams, as highlighted in the “Barriers to Effective Communication” section in Ch. 11 of Organizational Behavior. Why did your team choose this particular barrier and how does it create a communication challenge? Provide real-life examples you may have experienced regarding this particular barrier.
Prepare a 350- to 1,050-word paper detailing the findings of your discussion.
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LDR 531 Week 3 Quiz
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1 The two general approaches to negotiation are \_\_\_\_\_\_\_\_ bargaining and \_\_\_\_\_\_\_\_ bargaining. formal; informal affective; reflective emotional; rational distributive; integrative
2 When \_\_\_\_\_\_\_\_ is of importance in decision making, group decisions are preferred to individual decisions. efficiency acceptance of solution clear responsibility speed 3 As a consequence of the information circulated by the grapevine in an organization, employees experience increased member satisfaction increased anxiety increased power increased certainty
4 Genepa Corporation manufactures home appliances and other electronic products. Genepa is planning to introduce a new refrigerator model. The marketing manager at Genepa has developed a marketing plan for this new product and wants to communicate this plan to all the employees in the marketing department. Which of the following is most likely to be the best form of communication for communicating this plan? Oral communication Grapevine communication Written communication Nonverbal communication
5 The \_\_\_\_\_\_\_\_ view of conflict focuses on productive resolution of conflicts. transactional managed interactionist rational
6 The informal communication network in an organization is
determined by organization
based on clear and factual information
characterized by ambiguity
rooted in issues of minimal importance to employees
7 Bonnie Patterson has been a manager for seven years at Wayne and Watson, a legal consultancy firm. A good part of her workday involves holding meetings and she likes to do work on a time-bound schedule. For this reason, members of her team receive the agenda at the beginning of the meeting, followed by some time to contemplate over the issue at hand individually. Subsequently, the team members present their ideas one after the other, the group discusses them together, and lastly, a ranking is done to choose the most favored idea. This represents the ________ approach of group decision making.
interacting
brainstorming
reference group
nominal group
8 When one person seeks to satisfy his or her own interests regardless of the impact on the other parties to the conflict, that person is using the conflict-handling intention of
avoiding
competing
compromising
accommodating
9 Jordan is a sales officer who has been underperforming over the last three months. At the last monthly operations cycle meeting, he was given a warning. As the time for the next meeting draws close, Jordan fears his boss reprimanding him. Two days before the meeting, Jordan informs his manager that he has confirmed six deals in the last few days, one of which involves multiple orders for their machines. He, however, skips the detail that these are the only six orders he has been able to obtain in the whole month. Which one of the barriers to effective communication is depicted here? Information overload Language Grapevine Filtering
10 Shirley Shands is a hard worker but Debra, her manager, is irritated with her. While Debra concedes that Shirley’s work gives her no cause for complaint, Debra is tired of the interruptions in her work because of Shirley asking for repeated clarifications over what exactly she has to say in e-mails or phone calls. She often requests Debra to proofread her e-mails before sending them, and Debra feels she sends too many e-mails instead of just speaking to the person concerned. From the scenario, we can conclude that ________.
Shirley uses filtering when communicating with Debra
Shirley and Debra come from a high-context culture
Shirley suffers from communication apprehension
Debra is engaging in social loafing
11 ________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.
Independent
Self-managed work
Cross-functional
Problem-solving
12 Which of the following forms of communication is characterized by the use of only body movements, intonations, facial expressions, and physical distance to communicate?
Lateral communication
Nonverbal communication
Downward communication
Written communication
13 Which of the following is a unique advantage of lateral communication?
Lateral communication facilitates emotional expression, enhances motivation, and helps the organization control its employees effectively.
Lateral communication occurring with management’s knowledge and support can be beneficial even if it does not follow the formal vertical structure.
Lateral communication facilitates coordination at the intradepartmental level.
Lateral communication helps in the transmission of ideas and information.
14 Peter is working on a project. He feels that the parameters need to be changed to meet client specifications. First, he must talk to his immediate supervisor, who will then discuss the issue with her department director before any change can be implemented. Peter is most likely to be a part of the \_\_\_\_\_\_\_\_ type of small-group communication networks. mesh network all-channel network star network chain network
15 Which of the following statements is true regarding conflict?
Diversity of goals among groups is a major source of conflict.
The less specialized the activities of the group, the greater the likelihood of conflict.
The smaller the group, the greater the likelihood of conflict.
People low in the personality traits of disagreeableness, neuroticism, or self-monitoring are more likely to engage in a conflict.
16 When ________, the result is role conflict.
compliance with the group is marked by a tendency to notice and emphasize those aspects of the group that are distinctive
compliance with one role requirement may make it difficult to comply with another
compliance with one role aids our performance in another role
compliance with the group is an attempt to understand who we are and how we fit into the world
17 \_\_\_\_\_\_\_\_ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action. Social loafing Groupthink Cyberloafing In-group favoritism
18 Most people assume that a police officer should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do his or her best to uphold the law. Which of the following terms best represents these beliefs? Diversity Similarity Dispersion of responsibility Role expectation 19 To retain its edge in the organic health food market, Natura has established a high-priority team comprised of senior executives from the company’s production, marketing, and research divisions. These employees work together closely to study consumer attitudes about organic health foods and come up with a closely monitored development and marketing strategy for new products. This ensures that each division is informed of the specific needs, timelines, and expected outcomes of the strategy. It also makes Natura a company that adapts to changes in market trends swiftly. The team Natura uses here is of the \_\_\_\_\_\_\_\_ type. self-managed work traditional cross-functional problem-solving 20 Which of the following terms best describes the process that occurs when two or more parties decide how to allocate scarce resources? Integration Differentiation Association Negotiation
21 Matt works as a sales representative at Tandem Industries which manufactures and sells bicycles. He is the best salesperson on the floor, but he also receives the highest number of customer complaints for late deliveries. Which of the following, if true, best explains this situation?
The company’s manufacturing facility is functioning at optimum capacity.
The company uses enterprise solutions to manage inventory.
The company keeps inventory levels low in order to reduce costs.
The company’s sales and logistics functions are tightly integrated.
22 Which of the following is desirable when a crucial project is delegated to a virtual team?
Engaging in close monitoring of the work being done by the team throughout the project
Avoiding publicity of the team’s progress and success in the organization
Promoting a sense of independence over group spirit to encourage competition
Discouraging the sharing of unique information as it benefits some employees unfairly
23 Synergy Inc. has recently assigned some of its best employees to form a cross-functional team and complete a project from a new client. Many of the employees on this team are apprehensive about the structure and dynamics of how they will function as a group and accomplish this goal. To energize the employees, their immediate manager is holding a meeting with them next week where he will provide them some additional training in strategies and methods that may work well for the team. The manager’s initiative to hold this meeting fulfills the \_\_\_\_\_\_\_\_ function of communication information control filtering emotional expression
24 With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors? Social loafing Common purpose Climate of trust Team efficacy
25 A collectivist Chinese manager is most likely to use which of the following techniques for conflict management? Avoiding Authoritative command Pressurizing Direct confrontation
26 Janice Cooper has recently joined a hospital as a part of the internship program prescribed by the nursing school she attends. Janice, who was inspired to take up this profession by the story of Florence Nightingale, had very strong ideals about how she should behave as a nurse. She felt that as a nurse, she must be gentle, pleasant, and caring at all times so she could serve her patients well, and she often went to great lengths as an intern by putting in extra hours at the hospital and so on. The scenario reflects Janice’s role conflict role ambiguity role fuzziness role perception
27 The time attendance system in the production division at MM, an automobile manufacturing company, was malfunctioning. Consequently, Greg Hill, one of the front-level managers sent it for repair. In the meantime, he placed a register where all workers of the production division had to provide their time of entry and exit from the office. At the end of the week, when looking through the time logs, he had certain concerns about a group of employees. In the next week, he personally tracked the time this group of employees spent working and realized that they were reporting a greater number of working hours than they actually worked. This group engaged in a barrier to communication called communication apprehension filtering silence lying
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LDR 531 Week 4 Individual Mentorship Meeting Worksheet
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