law and ethics Flashcards
what is meant by the GPhC
- Our regulatory body and are therefore responsible for setting the standards for pharmacists and registered pharmacies.
list the 9 standards
o Person cantered care
o Work in partnership with others
o Communicate effectively
o Maintain, develop and use their professional knowledge and skills
o Use professional judgement
o Behave in a professional manner
o Respect and maintain a person’s confidentiality and privacy
o Speak up when they have concerns or when things go wrong
o Demonstrate leadership
what things are the GPhC responsible for
- They set the standards for education training and revalidation eg they set the standard for pharmacy schools and for pre-registration
- They set the standards for the annual registration of pharmacists and pharmacy technicians so they can register each year
- They inspect pharmacy premises and they investigate any complaints or concerns
- They set the standards of conduct and performance
- They approve and accredit qualifications and training.
what is meant by the royal pharmaceutical society
- Pharmacy’s professional body
- Membership is not compulsory
- The ADVANTAGES: MEP, discount off pharmaceutical press publications Pharmaceutical Journal, Guides, webinars, use of MRPharmS postnominals if registered (NB very useful during your Foundation Training Year!)
what are the 3 main riles of the royal pharmaceutical society
o To gain recognition for pharmacy by representing pharmacies to the government and highlighting pharmacy to the media
o Print publications such as the BNF, MEP, and pharmaceutical press books and also the pharmaceutical journal online
o Provide development for pharmacists- such as webinars and development for the pre-registration exam
what are the GPhC standards for pharmacy professionals
- Demonstrating professionalism is central to maintaining trust and confidence in pharmacy
- Describe how safe and effective care is delivered through ‘person-centred professionalism’
- Describe what is expected of us by public and by fellow pharmacy professionals
- Must consider these standards, your legal duties and any relevant guidance when making decisions
- Appendix 1 of MEP
- Describes the attitudes and behaviours pharmacy professionals are expected to exhibit in our day to day work
- Adhering to these standards ensures safe and effective care
- Every pharmacy professional is accountable for meeting these standards. Applies to registered technicians, students and pre-registration trainees too
- Apply at all times, not just in working hours
why are the standard that are set for pharmacy professionals so important
- These 9 standards are considered so central to our role that when we submit our revalidation records each year, we must write a reflective account to say how we have achieved at least one of the standards
Why is the person cantered care standard so important?
- PCC is incorporated into healthcare policies for all health and social care professionals in Great Britain
- GPhC Standard 1 states “ Pharmacy Professionals must provide person-centered care” and lists 10 attitudes / behaviors needed to deliver this. MEP appendix 1
what does person centered care mean
- Patients encouraged to have more control over, and involvement in, their health and care
- A move away from patients as passive recipients of care to active participants in their care
- Shared decision-making is at the heart of this
- Lived Experience + Healthcare expertise = Safer and more inclusive care
- People should be treated with dignity, compassion and respect
- You need to be culturally informed
what is the difference between patient and person
- The term person-centred care is preferred to patient-centred care because:
When we use the term patient there is a mental shift in power from two equals to ‘helper’ and ‘person needing help’
A person is a human being considered as an individual
Also:
Patient-centred care focuses on the person seeking treatment (the patient) whereas person-centred care extends the concept of patient-centred care to also include families and other individuals
how does person centered care work
- Person-centred care considers people using our services as equal partners in planning, developing and monitoring care
- Person-centred care incorporates the use of clinician skills, evidence-based knowledge and patient perspective to provide personalised, shared-care that enhances the person’s life and well-being
What are the benefits of patient cantered care?
The way a consultation is conducted influences patient adherence…..Patients both prefer, and do better when they are involved in the medical decision-making process’ (Pendleton, 2003)
Lived Experience + Healthcare expertise = Safer and more inclusive care
give an example of person centered care
- Explore the person’s ideas about the nature of the problem and potential solutions.
Sometimes a patient safety issue may override a person’s choice, but do try to involve them in the decision
2.Identify how much information the patient would like
tailor your information to meet their needs
3.Check the patient understands
the advantages and disadvantages of the options
4.Establish what the person needs to make their decision and provide it
e.g. more info, time to consider or discuss with family, translation services
5.Action the decision and arrange follow-up
what are other examples of person centered care in pharmacy practice
- Putting people at the center of all decisions, treating them as equal partners in the process
- Treating patients as people and as equal
- Being culturally informed
- Respecting patient preferences, beliefs, culture and values
- Showing compassion, dignity and empathy
- Supporting self-care, enablement, autonomy and independence
- Offering patient choice, control and influence
- Relies on good communication
what are the different ways to keep up to date
- Email alerts
- Conferences
- Webinars
- Social media
- -Insta, Twitter, Facebook
- Podcasts
- Journals
- Books
- Peer groups
- Colleagues
- Internet
- Workshops
- Courses
- Newsletters
- TV/radio
