Laptop Hardware – 220-1101 CompTIA A+ _ 1.1

Question 1

What makes troubleshooting laptops challenging?

Answer 1

Unique computing environments designed for a specific form factor

Question 2

Why might technicians become knowledgeable about a specific manufacturer’s laptops?

Answer 2

Organizations tend to purchase from particular manufacturers

Question 3

What type of batteries are commonly used in laptops?

Answer 3

Lithium-ion or lithium-ion polymer batteries

Question 4

What is a modular battery configuration?

Answer 4

A battery that can be unplugged and reconnected without disassembling the laptop

Question 5

How does charging a lithium-ion battery affect its capacity?

Answer 5

Each charge diminishes capacity slightly over time

Question 6

What is the primary input component of a laptop?

Answer 6

The keyboard

Question 7

What is the connection method for most laptop keyboards?

Answer 7

Ribbon cable to the laptop motherboard

Question 8

True or False: An external keyboard can be used if the laptop keyboard fails.

Answer 8

True

Question 9

What is SO-DIMM?

Answer 9

Small Outline Dual In-line Memory Module

Question 10

What is a significant drawback of soldered memory in laptops?

Answer 10

Cannot be upgraded without replacing the motherboard

Question 11

What type of storage do older laptops typically use?

Answer 11

Magnetic disk hard drives

Question 12

What is the advantage of solid-state drives (SSDs) over traditional hard drives?

Answer 12

Increased speed for reading and writing data

Question 13

What is the M.2 interface?

Answer 13

A smaller, modular interface for SSDs

Question 14

What is a common method for migrating an operating system from an HDD to an SSD?

Answer 14

Creating a clone or image of the hard drive

Question 15

What types of wireless connectivity might be found in laptops?

Answer 15

802.11 (Wi-Fi) and Bluetooth

Question 16

What is the purpose of biometrics in laptop authentication?

Answer 16

To provide secure access using unique physical traits

Question 17

Fill in the blank: The primary input for a laptop is the _______.

Answer 17

keyboard

Question 18

What happens to a laptop’s performance when upgrading from an HDD to an SSD?

Answer 18

Performance improves dramatically

Question 19

What is a key concern when replacing laptop keyboard keycaps?

Answer 19

Fragility of the keycaps and mechanics underneath

Question 20

How do you install a SO-DIMM in a laptop?

Answer 20

Place it into the memory slot and push down to lock

Question 21

True or False: All laptop batteries are designed to be modular.

Answer 21

False

Question 22

What is a common access method for wireless cards in older laptops?

Answer 22

Mini PCI or Mini PCI Express interfaces

Question 23

What is Windows Hello?

Answer 23

A biometric authentication feature in Windows operating systems

Question 24

What must be done to gain access to the storage drive in laptops?

Answer 24

Open the back cover or remove screws to access the storage bay

Question 25

What is required for performing a drive-to-drive image migration?

Answer 25

Two systems running simultaneously or a single system with multiple drives

Question 26

What is Windows Hello Fingerprint?

Answer 26

A method of authentication that uses a fingerprint reader.

Question 27

Why are face and fingerprint authentication considered secure?

Answer 27

It is difficult to duplicate your face or fingerprint.

Question 28

What is multi-factor authentication?

Answer 28

Using multiple forms of authentication to verify identity, such as a password and fingerprint.

Question 29

Where is the fingerprint sensor located on the laptop?

Answer 29

Underneath the keyboard on the right side.

Question 30

How do you authenticate to the system using a fingerprint sensor?

Answer 30

By sliding your finger across the sensor.

Question 31

What does NFC stand for?

Answer 31

Near-Field Communication.

Question 32

What is the primary use of NFC in laptops?

Answer 32

To transfer data or perform authentication without physical contact.

Question 33

What devices commonly use NFC technology?

Answer 33

Mobile devices, phones, and watches.

Question 34

How does NFC benefit authentication in environments like hospitals or warehouses?

Answer 34

It allows quick authentication without needing to touch the device or input passwords.

Question 35

Fill in the blank: NFC allows for authentication to the laptop without _______.

Answer 35

[physically touching the device].

Question 36

True or False: You can only use a password to authenticate to your laptop.

Answer 36

False.