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Health and Social Care: Unit 2 - Working in health and social care > LAA and LAB > Flashcards

LAA and LAB Flashcards

1
Q

Identify two responsibilities of an OT (2 marks)

A

-advising on specialist equipment
-enabling rehabilitation
-being aware of medical conditions and how to overcome them
-assisting people with return to work

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2
Q

Identify two responsibilities of a nurse (2marks)

A

-observing patients
-giving medication
-preparing patients for surgery
-planning discharge from hospital

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3
Q

Describe the role of a social worker (4marks)

A

-preparing and reviewing case files
-making difficult decisions regarding care
-ensuring continuity of care
-liasing with other agencies e.g police

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4
Q

Explain the importance of a care manager (4marks)

A

-ensuring quality of care
-supervising work of carers
-ensuring legislation and policy is updated
-maintaining records

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5
Q

Identify two policies within the workplace that a midwife would have to follow (2 marks)

A

-safeguarding
-confidentiality
-manual handling
-infection control
-whistleblowing

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6
Q

List the 5 stages of the care management process (5 marks)

A
  1. assessment
  2. care plan
  3. implement
  4. monitor
  5. review
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7
Q

Explain why it is important that all staff have up to date training regarding policies and procedures (6 marks)

A
  • ensures safety of patients and staff
    -the needs and interests of service users are upheld
    -all decisions made are in line with current legislation
    -best practice is being implemented
    -they are more protected if something goes wrong
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8
Q

Discuss the importance of effectively implementing the care management process in health and social care (8 marks)

A

-an appropriate care plan ensures needs are being met
-holistic approach (care is more personalised)
-regular review and monitoring ensures that health and well-being is improving
-the service user will feel part of their care (empowerment)

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9
Q

Identify the care value base (5 marks)

A

-empowerment
-accountability
-information management (confidentiality)
-ensuring safety (safeguarding)
-anti discrimination

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10
Q

Explain what is meant by the term empowerment (4 marks)

A

-giving an individual choice and control over their care
-should be given the right information and support to live as independently as possible
-can be implemented by promoting dignity and enabling service users to express their needs and preferences

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11
Q

Explain how dignity can be maintained in a hospital setting (4 marks)

A

-dignity can be maintained by ensuring privacy
- for example using the curtain around the bed or closing the door when the service user is in the bathroom
-dignity can be maintained by providing incontinence pads to ensure there is no embarrassment when toileting

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12
Q

Discuss ways that settings promote ant-discrimination of vulnerable individuals (8 marks)

A

-Equality Act 2010 should be implemented in all health and social care settings, ensuring people aren’t being discriminated against for the race, gender, religion etc.
-this is done by accessible signage, access to buildings for wheelchair users, longer appointment times for those with disabilities, leaflets in many languages
-for those who are vulnerable, providing an advocate so that their best interests are represented

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13
Q

Identify the difference between multi-disciplinary and multi-agency working (2 marks)

A

Multi-disciplinary: a group of health and social care workers who are members of different disciplines, each providing specific services to the patient

Multi-agency: work across organisations to deliver services to people with multiple needs

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14
Q

Explain why multi-disciplinary working is important in all health and social care settings (6 marks)

A

-promotes a holistic approach, the needs of the service user more likely to be met
-promotes efficiency and effective communication between the team
-improves the planning of care, each team member will be accountable for a specific aspect of the service user’s care

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15
Q

Discuss ways that members of a primary care team can work together to support a service user with lung cancer (8 marks)

A
  • effective communication, regular meetings to discuss and monitor care plans
  • liaise regularly to ensure needs are met e.g. pain management
  • difficulties may include cuts in funding preventing partnership working e.g. GP’s don’t have the time or failure to communicate
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16
Q

Identify what a whistleblowing policy is (2 marks)

A

When a member of staff reports concerns about an incident or another member of staff to their manager.
All settings should have a whistleblowing policy.

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17
Q

Define the term line management (2 marks)

A

Line management is the process within a setting where managers are responsible for individual members of staff.
They will monitor their performance at work.

18
Q

Describe two benefits of gaining service user feedback (4 marks)

A
  • service users feel like they can trust the service if they are asked for feedback
  • service providers gain an insight into patient experience
  • can be used to monitor care through every day feedback
19
Q

Explain the benefits of external inspection from an agency such as the CQC (6 marks)

A
  • can identify gaps in care and where improvements can be made e.g. staff training
  • can promote partnership working e.g. working with an outstanding provider to observe best practice
  • a good report can promote the service and the public are more likely to trust it
  • providers can have a clear action plan in place
20
Q

Discuss the importance of regularly monitoring the work of professionals in health and social care settings (8 marks)

A
  • ensures staff have the right skills and training to be working in the setting
  • promotes motivation, ensures staff are completing CPD and are being held accountable for their practice
  • sets high standards for working practice
  • ensures service users are being cared for by fully qualified and trained professionals
21
Q

Identify two examples of voluntary services that can support elderly people (2marks)

A
  • Age UK
    -Dementia Friends
22
Q

Define what is meant by a statutory organisation (2 marks)

A

A statutory organisation is a service provided free at the point of use, funded by general taxation and controlled by the government

23
Q

Explain the difference between private and a voluntary organisation (6 marks)

A

Private: service provided by business aiming to make a profit, these services cost money (residential care homes)

Voluntary: Non-profit making, usually charities supported by the public and the government (Marie Curie)

24
Q

Explain two benefits of the voluntary sector (4 marks)

A
  • a good understanding of local needs
  • provide specialist services
25
Q

Discuss how the statutory sector has supported the ageing population in the UK (8 marks)

A
  • Care Act in place to protect adults who are vulnerable
  • Care is free for those who need it
  • Local councils can fund care home places in special circumstances
  • Adult social care is extremely underfunded often having to rely on informal carers (family)
  • Huge demand means long waiting times and bed blocking
26
Q

Define the term eligibility criteria (2 marks)

A

Factors used to determine if a person is entitled to care e.g. personal care at home or additional benefits

27
Q

Describe how cultural barriers can be minimised (4 marks)

A
  • translator or translating app
  • leaflets in a range of languages to be provided
  • providing a same sex health care professional e.g. for Muslim women
28
Q

Explain the impact that a financial barrier could have on a person’s overall health and wellbeing (6 marks)

A
  • poorer health, can’t afford to eat a balanced diet, afford medication or personal hygiene products
  • can’t access health and social care services as can’t attend (travel costs)
  • can cause depression/anxiety if worrying about the money and the impact on your health
29
Q

Discuss the benefits and drawbacks of equality legislation that has been implemented to minimise barriers to accessing services (8 marks)

A
  • The Equality Act should promote access to services e.g. disables access
  • services should make reasonable adjustments e.g. home visits
  • promote anti-discrimination so all people feel comfortable and safe
  • not always possible to make adjustments to buildings
  • cases of indirect discrimination
  • stigma and stereotyping surrounding protected characteristics
30
Q

Identify two charities who would support an individual with learning disabilities (2 marks)

A
  • Mencap
  • Mind
31
Q

Define the term advocacy (2 marks)

A

An advocate speaks on the behalf of someone else to represent their interests.
They challenge discrimination and explore choices for a person who may be unable to speak for themselves

32
Q

Explain the importance of allowing service users to complain (4 marks)

A
  • Service users feel listened to and more likely to use the service again if the complaint is dealt with
  • You can identify problems or gaps within your service and make plans to change things
33
Q

Define the role of NICE (2 marks)

A

To provide guidance and advice for professionals to follow, and develop performance standards to measure professionals against

34
Q

Define the role of Ofsted (2 marks)

A

To inspect and monitor all childcare services, to help improve quality of

35
Q

Describe how the CQC carry out an investigation (4 marks)

A
  • make sure settings are: safe, effective, well-led, caring and responsive
  • observe practice and get feedback from service users
  • the CQC publish their report publicly and make recommendations for improvements
36
Q

Discuss the impact an external inspection from Ofsted could have on an early years setting (8 marks)

A
  • can make improvements to service delivery to provide higher quality care to service users and their families
  • can identify staff training and CPD needs
  • can de-motivate staff if the report is poor, may lose confidence in management and not perform as well
  • service users may not want to use the service anymore
37
Q

Define what a code of practice is (2 marks)

A

A code of practice is a list of statements that describe the standards of professional conduct and practice required

38
Q

Explain how managers ensure staff are safeguarded within a setting (4 marks)

A
  • risks assessments are up to date and in place
  • staff are trained in safeguarding and keeping themselves safe
  • up to date safeguarding policies in line with legislation
  • love working policies
39
Q

Describe why managers should meet National Occupational Standards (4 marks)

A
  • setting an example for their staff
  • promoting the importance to other members of staff
  • ensuring accountability
40
Q

Discuss the e importance of hospital staff regularly undertaking professional development activities (8 marks)

A
  • high quality care being offered to service users
  • more likely to meet holistic needs
  • promotes networking and partnership working to share best practice
  • will be up to date in modern technology and equipment
  • more likely to feel competent and motivated in their job

Health and Social Care: Unit 2 - Working in health and social care (2 decks)

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