L6 - Intro to Design Thinking

Question 1

key principles of design thinking (5)

Answer 1

1. user-focused practices
2. collaboration + participation
3. focusing on human needs
4. embracing uncertainty + experimentation
5. prototyping + iteration

Question 2

define design thinking

Answer 2

human-centred approach to innovation that emphasises understanding user needs and rapidly prototyping solutions to address said needs

Question 3

user-focused practices

Answer 3

centres around understanding and empathising with people –> prototyping solutions to address said needs

Question 4

prototyping and iteration

Answer 4

instead of initially aiming for perfect solution, ITERATIVE PROTOTYPING is encouraged
–> creating tangible representations of ideas, testing them with users, gathering feedback + refining design based on learnings
–> iterative process means continuous improvement + final solution aligns well with user needs

Question 5

embracing uncertainty and experimentation

Answer 5

DT views uncertainty as chance for exploration and learning
–> encourages experimentation
–> an iterative approach makes experimentation easier as potential problems and mitigated by repeated iteration –> leads to course correction early on

Question 6

collab and participation

Answer 6

emphasises involving stakeholders in design process + fosters shared understanding of user needs + encourages diverse perspectives

Question 7

focus on human needs

Answer 7

creates solutions meaningful to people’s lives
–> DT not limited to specific industries, and applicable everywhere

Question 8

design thinking processes (5)

Answer 8

empathise –> define –> ideate –> prototype –> test

Question 9

what is an empathy map?

Answer 9

chart that explains everything designers have learned about users

considers what user:
1. says
2. thinks
3. does
4. feels