L4M3 Chapter 2 Flashcards

1
Q

What are the 5 rights of procurement?

A

Price

Place

Quantity

Quality

Time

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2
Q

Should specification and contract drafting occur in tandem according to CIPS?

A

Yes, as one impacts the other as they progress

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3
Q

What 3 shortcuts exist to drafting a specification?

A

The use of brand names – narrows down the search

The use of recognized standard – ISO & other standards across the world.

The use of samples – trial runs of supplier before completing spec

The most popular being the use of past templates

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4
Q

Can market dialogue take place in regulated procurement?

A

Yes, it can be used to share knowledge, and develop spec. It simply cannot happen past a certain stage i.e. start of tender process where a supplier would gain an unfair advantage

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5
Q

What does ISO stand for?

A

International Organisation for International Standards

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6
Q

What should you be most careful of when using standard, ISOs in specififcations?

A

The date of publication! An ISO number may be updated over time so everyone need to be working on the same version!

You could expressly state the ISO, standards date of publication and advise that version take precedent in the specification.

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7
Q

What are the most important advantages to standardisation?

A

Wider supply market

Narrower supply base

Clarity of specification

Economies of scale

Service enhancement

Time saving in the procurement process

Accuracy of quotations

Less inventory

Less reliance on a single supplier

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8
Q

What is Supply Market and Supply Base and what is the difference?

A

Supply Market – All potential suppliers capable of becoming a buyer’s source

Supply Base – All suppliers the buyer actually works with

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9
Q

Does Added Value service cost the buyer?

A

On face value no as they are often advertised as a added benefit on the main purchase, but they are more than likely costed into the main purchase price. . i.e. 100% recycled materials etc.

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10
Q

Should buyer analise copst of added value benefits from a purchase?

A

Yes, buyer should ask supplier for cost break down and make a judgement of whether it is worth it. They could possibly accept it based on adding value to local community i.e. 100% recycled material.

Main reason for challenges added value cost is to ascertain if it can be done cheaper in house!

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11
Q

What is the Public Services (Social Value) Act 2012?

A

UK organization monitoring regulated procurement for social and environmental added value to in supply chains

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12
Q

What is the definition of Information Assurance (IS)?

A

Name given to processes and methods used to protect information systems. It is concerned with ICT systems in which data is stored.

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13
Q

What are the 5 pillars of IS?

A

Integrity – ensuring information cannot be falsified

Availability- being able to access data in multiple location on multiple devices

Authentication – ensuring users are legitimate and who they say they are e.g., use of usernames and passwords

Confidentiality – Ensuring people can only access certain information with adequate authorization

Non-repudiation – processes which enable inability of people to lie about their actions. i.e., audit trails of action in a system with username, date, time etc.

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14
Q

What is the definition of Information Governance?

A

Name given to processes and methods used to protect general management of data. It is concerned with more than ICT data. It’s about the companies over all general management of data. Therefore, IA sits within the wider context of IG.

Examples are clear desk, policies, filing cabinets with lock etc

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15
Q

KPI shouldn’t be used because they can. How can you ascertain whether KPIs should b used?

A

Use the IPA rule which is as follows!

Important - must be important

Potential improvement - must relate to improvement

Authority and ability - you must have authority and ability to track

The max number of KPI to include in a contract is 5 or 6. If you choose to track any more than this you are clearly starting to look at less important things.

An absolute rule is that the cost of measuring the KPI must never outweigh the benefit the improvement is supposed to bring or the cost to avoid the problem.

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16
Q

What type of data make up KPIs?

A

Binary – yes/no or pass/fail results

Numerical – this is the most popular use. It is based on numerical results i.e., %

Qualitative/ subjective assessment – opinion-based assessments based on buyer or end user satisfaction.

17
Q

Remember, KPIs are implemented to be constructive, enable development of the supplier relationship and increase performance.

A
18
Q

What supporting principle should you use when drafting KPIs?

A

SMART!

Specific

Measurable

Achievable

Relevant

Time bound

19
Q

Remember, SLAs detail what performance and quality will be delivered in contract. The agreement is legally binding if referred correctly in the contract

SLAs can also be non legally binding/ supporting document

A
20
Q

CIPS argue that a well written specification or SLA means the other is not necessary. I totally disagree with this statement…

A
21
Q

SLAs are also referred PMAs. How are SLAs/ PMAs typically incorporated into contract?

A

As schedule or appendix

22
Q

If SLAs exist before contract formation, what should be done?

A

Expressly state reference to those existing SLAs in contract

23
Q

If SLAs are created after contract singing, what should be done?

A

SLAs should be expressly included in contract via variation. if variation is not possible, the SLAs should be created as a deed to make it legally binding.

24
Q

What is the definition of GHS and what is it?

A

Globally harmonised system for the classification and labeling of chemicals.

An international standard for the labelling of hazardous substances

25
Q

Business Management ISOs

A

9001 - Quality management systems
27001 - Information security management
5001 - Energy management
14001 - Environmental management

26
Q

What is the definition of Alternative Dispute Resolution (ADR)?

A

Any method to resolve a dispute between two contracting parties outside of court.