L4M1 Flashcards

1
Q

Without procurement there will be no purchasing and without purchasing there would be no supply.

A

Procurement is strategic function and involves a high level of skill
(purchasing and supply are functions within procurement).

Purchasing is the act of physically ordering a buying something.

Supply is the infrastructure which ensures that products or services get from the supplier to the customer.

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2
Q

Direct costs are directly associated with a job

Indirect costs are not directly associated with a job.

A

Direct costs are: bricks, cement, labour, etc

Indirect costs are often called overheads: salary of support staff, rent, mobile telephone contracts

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3
Q

Non stock procurement are not listed in the inventory , are often Capital Purchases.

A

Non stock procurement may be also intangible ( cleaning services, telephone systems, internet contract, insurance, advertising)

Note: intangible non stock procurement belong to the tertiary sector. Tertiary sector services are the commercial services used to help run the organisation.

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4
Q

CAPEX budgets manage capital purchases

OPEX budgets manage operational expenditure

A

Capital Purchases are one off purchases of machinery, land or property
Capital Purchases are often referred to as “spending money with a view of making money”

Operations expenditure is made to ensure the efficient day to day running of the business. Includes: rent, raw materials, salary, insurance, transport

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5
Q

Quality standards are used globally to ensure that products or services meet customer approval

A

ISO 9001 is the only global standard that is recognised worldwide.

Any organisation can work to the standard whether they are large or small.

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6
Q

Performance specifications open up the supplier market and promote innovations and competitions by letting suppliers offer their solution to the required need.

Conformance specifications ensure that the product or service is exactly as required and that there is no variance.

A

Performance specifications outlines what the product or service is to do or achieve

  • can be a short document, quick to prepare, cheap
  • allows suppliers to innovate
  • allows supplier competition

Conformance specifications details exactly what the product or service will consist of

  • usually a long document, takes time to prepare, expensive
  • usually difficult to prepare
  • does not allow supplier to innovate
  • limits supplier competition
  • recipes, chemical formulae, engineering drawings
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7
Q

Net price excludes taxes

Gross price includes taxes

A

Quotations are usually provided in a net form where the price is shown without tax rather than gross, where the price includes tax.

When receiving a quote is important to check in what form the supplier has supplied the proposal.

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8
Q

The 5 rights of procurement and supply are a key way in which procurement professionals can check that all areas are covered when buying goods or services.

A
The Right Quantity 
The Right Quality
The Right Time
The Right Place
The Right Price
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9
Q

TCA is total cost of acquisition

TCO is the total cost of ownership

A

TCO is more than simply price, it is the total you actually pay for goods and services, it is an obvious fact, yet a common ignored one, that a low price may lead to a high total acquisition cost. ( TCA, tooling, Insurance, Operation, Maintenance, Training, Storage, Disposal)

TCA relates to the amount of money an organisation has to budget in order to physically receive a product on site. ( Purchase price, Carriage and insurance, Lead time, Quality)

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10
Q

When a supply of a product or service comes from the same organisation, the supplier is referred to as an internal supplier.

A

Internal supplier do not have to work on the same site as the buyer.

Internal suppliers might be colleagues who manufacture a component for a finished product , or a colleague who are employed to run the catering facilities.

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11
Q

For a simple contract to be valid there must be intention, consideration and agreement.

A

Intention: all parties must have the intention that their agreement can be enforced by civil law. This means that if something goes wrong , one party can take legal action against the other.

Consideration: it is a promise by one party for an action by the other party. For example, consideration for the sale of a car would be the amount of money offered.

Agreement: in contract law the agreement is created through offer and acceptance.

A contract is enforceable in law and exists in every commercial transaction.

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12
Q

There is only one ever user in a supply chain - the end user

A

For a supply chain to work effectively it has to be managed.

Supply Chain Management aims to reduce costs, improve value and reduce risk

SCM adds value thought the process : price, delivery, storage, ethics, environment, sustainability, communication, quality

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13
Q

In a supply chain network, goods flow one way, whereas information flows two ways

A

Supply chain networks include managing flows

Physical flows include the movement and storage of materials and end products.
These are tangible parts of the supply chain network.

Information flows include organisational strategies and the way that they are communicated, the control processes within the network and the standards the chain should work.

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14
Q

The lower the Tier number, the closer to the buyer the supplier is

A

If a product is not produced by an OEM (original equipment manufacturer) it is referred to as an after-market or pattern part. OEM’s sit at the top of the supplier tiers

example:

  • a car OEM needs an engine to fit in the shell of a vehicle
  • A tier 1 supplier will supply the engine to the OEM. However, the Tier 1 supplier will not be able to manufacture and assemble all engine parts.
  • A Tier 2 supplier will supply some of the parts of the engine to the Tier 1 supplier
  • A Tier 3 supplier may supply some parts to Tier 2 supplier.
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15
Q

MRP is Materials Requirement Planning - system used in manufacturing environments

ERP is Enterprise Resource Planning -

A

MRP is an electronic system which can schedule orders, monitor inventory and manage the production process. Has 3 main objectives

  • Ensures that the parts or materials needed for manufacturing and end products are available
  • Establish when to place orders and schedule deliveries
  • Keep inventory value as low as possible

MRP has now been suppressed by MRP II and organisations are moving towards ERP system which has evolved from MRP.

ERP includes many more organisational functions than MPR
- Accounting | Human Resources | Manufacturing | Supply Chain Management | Customer Relationship Management | Project Management | Procurement | Materials Management

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16
Q

Internal Stakeholder are within the organisation

External Stakeholders are outside the organisation

A

Mendelow’s stakeholder matrix identifies the 4 different groups of stakeholders

High power, low interest : keep satisfied ( investors, shareholders)
Low power, low interest : minimum effort ( small customers, small suppliers)

High power, high interest : manage closely ( key players, senior managers, government)
Low power, high interest : keep informed ( local activist groups)

17
Q

A customer buys a product or service and a consumer is the end user

The 2 can be the same but not always

Procurement professionals are customers.
Individuals using an end product or service are consumers.

A
18
Q

Carter’s 10 Cs

A
1 Competency
2 Capacity 
3 Commitment
4 Control
5 Cash
6 Cost
7 Consistency
8 Culture 
9 Clean
10 Communication
19
Q

RFI ( Request For Information) is used to gather information before selecting which suppliers will be asked to bid.

RFQ ( Request for Quotation) is the formal invitation asking a supplier to submit a bid

A

RFI’s are sent by the procurement team to potential suppliers to gather information and asses their suitability.
RFI’s may refer to Carter’s 10Cs - useful to determine whether a supplier meets desired criteria

RFQ process is less formal than a ITT ( Invitation to Tender) and does not include a deadline date for quotations to be returned.

20
Q

The procurement cycle is split into 2 stages

Pre and Post contract award

A

1 Understand the need and develop a high level specification
2 Market analysis and Make or buy decision
3 Develop Strategy and Plan
4 Pre - Procurement Market Testing
5 Develop documentation and detailed specification
6 Supplier selection to participate to tender
7 Issue Tender documents
8 Bid and tender evaluation and validation
9 Contract award and implementation

10 Warehouse, logistics and receipt
11 Contract performance and improvement
12 Supplier relationship management
13 Asset management and lessons learned

21
Q

A response to an RFQ or ITT is an offer

A

When the buyer requests a catalogue from a supplier or views general information about a product or service, this is not an offer.

Supplier’s offer should contain all the information required for the buyer to make an informed decision as to whether it provides value for money.

Should be included: price, delivery, packaging, frequency, lead time, quality, minimum order quantity, payment terms.

22
Q

Express and implied terms in a contract

A

Express terms are anything which is said or written that is agreed between the 2 parties
These will be specifically written into the contract ( price, delivery, packaging, frequency, lead time, quality, payment terms)

Implied terms are assumed to exist and are linked to common law. Such terms do not have to be mentioned in the contract. By law they are present even if not shown ( Legislation, Regulations)

23
Q

Kraljic identified 4 types of suppliers and used to identify the cost and risk impact of working with each group.

A

Leverage suppliers

  • vast competition
  • low cost and easy to change suppliers
  • utilities

Strategic suppliers

  • critical supplier
  • core products

Routine suppliers

  • low value
  • lots of work associate with these suppliers
  • stationary

Bottleneck suppliers

  • holds monopoly
  • little or no other options
  • low value
24
Q

EDI is electronic data interchange

A

New technology that is incorporated into e-procurement

Is the electronic exchange of documents in an agreed format between organisations. This form of exchange removes the need for paper or people.

Is essentially one computer system communicating with another

Common documents that are exchanged using EDI

  • purchase orders
  • delivery notes
  • invoices
25
Q

EDI advantages and disadvantages

A

Advantages :
- transactions are much quicker | improves accuracy | less waste, individuals focus on core activities | improves cash flow | real time visibility | reduces lead time | environmental friendly | promotes good CSR policy | fewer staff required

Disadvantages:
- Large investment | Not all organisations use the same systems | Staff training required which could be timely | Not all organisations will want to use EDI | Employees could lose their jobs due to technology taking over | no human contact in some areas

26
Q

Conflicts of interests

A

A conflict of interest describes a situation where someone within an organisation has opposing loyalties.

It may present themselves in 2 ways:

  • An actual conflict of interest occurs when a procurement professional has to make a decision that may affect them personally
  • A perceived conflict of interest occurs when a procurement professional has private interests that could affect a decision making process.

The person should: Disclose | Distance | Delegate | Disassociate

27
Q

Ethics in procurement relates to:

A
  • Modern day slavery
  • Child labour
  • Bribery
  • Fair Trade
  • The environment

Ethics is about doing the right things, the right way

28
Q

CIPS Code of Conduct

A

Promotes ethical processes within procurement and supply

The purpose of the CIPS Code of Conduct is to outline the actions and behaviours which must be followed by CIPS members.

Members are expected to always follow the Code of Conduct.

29
Q

Policy and Procedure

A

A policy is a document outlining how a business will conduct itself. Is part of an organisation’s strategic plan and contains information on how an organisation will conduct itself and its business activities.
Just one or 2 sentences stating the facts aim and intentions
Based on : Organisational objectives | Legislation | Regulations | Standards

A procedure is the way the policy will be carried out or delivered.

30
Q

Organisational accountability is about all members of the business working together to achieve the objectives

A

Both collectively and independently to achieve the objectives that have been defined trough the policies and subsequent procedures.

Each department within an organisation is a team.
Collectively all the departmental teams form a large organisation team
The organisation team is a cross- functional team and comprises of members from all areas of the organisation.

31
Q

Polices can be based on:

A
  • Organisational Objectives
  • Legislation
  • Regulation
  • Standards

The impact of policies and procedures within procurement is significant. Policies and procedures are a point of reference, providing reassurance and guidance to help individuals keep to the high standards expected within the profession

32
Q

Many organisations have systems in place to control spend

A

Many organisations have technological systems which deny access to people without correct responsibility, but the procedures in place contribute towards efficiency and reduce risk.

33
Q

Invoice clearance and payment

A

Invoice should be checked against the purchase order and goods received note.

Items to be checked include:

  • Quantity received
  • price invoiced
  • tax rate applied
  • transport costs
  • payment terms
34
Q

Procurement policies and manuals

A

Can be created from the organisation’s procedures to enable buyers to undertake their roles in keeping with the organisation’s strategy

Will include:

  • Competition
  • Ethics
  • KPI’s
  • Quality
  • Supplier appraisal
  • Supplier evaluation
  • Sustainability
  • Transparency
35
Q

Procurement strategies

A

Must constantly evolve in line with market forces.
Contribute to the success or failure of an organisation.

Must be based on the following:

  • Achieving cost reductions
  • Adding value within the supply chain
  • Encouraging local supply
  • Environmental issues
  • Ethical improvements
  • Fair Trade
  • Just in time
  • Improved quality
  • Reducing the amount of suppliers
  • Achieve sustainable competitive advantages
  • Innovation
36
Q

Step and incremental change

A

Step change is a radical and fast change, often a reaction to unexpected factors.
May follow the model of Kurt Lewin ( Unfreeze - change - freeze)

Incremental change is slow and gradual change, less radical.

Slow and gradual changes is strategy are less likely to cause problems within the workplace than significant, rapid and radical changes to strategies, policies and manuals

37
Q

International Labour Organization ILO

A

International Labour Organization exists to try to protect people against exploitation in the workplace.

The aim of ILO is to take all opinions into account and reach a solution to provides fair and acceptable conditions for all parties involved. From this, standards, regulations, policies and procedures can be drawn up and conformed to with the intention of creating, implementing and promoting a good way of working

38
Q

Procurement structure

A

There are 3 types of procurement structure:

Centralized - activities carried out of a central location
Strategy whereby the vast majority of all the purchasing is done from one team/department who control procurement across an organisation.
Usually implemented in large organisations

Devolved - Activities carried out at local levels
Various individuals are given responsibility for their own procurement. Some individuals responsible for placing orders may not be procurement professionals. Spend may not be managed as effectively as it could be.

Hybrid - a mixed of centralized and devolved structures.
When organizations objectives or polices are not suited for a centralized of devolved structure.
Can take several forms:
Consortiums structures | Lead buyer Structures | Shared services | Outsourced

39
Q

Consortia

A

It is formed when similar organisations with the same needs collaborate for their mutual benefit
This is based on the economies of scale theory

Can take different forms:

  • Loose: one ore more org collaborate to obtain better pricing - usual informal - lack formal structure
  • Voluntary consortia: formal arrangement - involves a purchasing manager buying on behalf
  • Regional consortia: centralized based on geographical area.
  • Profit making consortia: use the strength in numbers approach to achieve economies of scale
  • Member owned consortia: include buying groups. Have to pay a joining fee or annual subscription, economies of scale
  • Non profit consortia: are for the benefit of those who belong in the consortium