L4 8 L2 Flashcards

1
Q

Name the 7 stages of Sourcing process.

A
Understand the need
Develop strategy
Raise requisition
Source suppliers
Issue ITT/RFQ
Negotiate and award contract
SRM/Contract management
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2
Q

Sourcing can take place in which locations?

A

Localised
Regional
National
Global

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3
Q

What should a buyer think about when deciding the type of sourcing which is best?

A

Urgency of need
Volume of need
Quality of need
Budget allocated to need

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4
Q

What is a contract?

A

It is an agreement made between two or more parties that is legally enforceable

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5
Q

Contracts can either be;

A

Verbal

Written

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6
Q

What are the five stages of forming a contract?

A

ICOCA

Intention
Capacity
Offer
Consideration
Acceptance
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7
Q

Define lmplied and express terms?

A

Implied terms do not have to be written or verbally agreed. They always exist

Express terms-are negotiated and created rather than being automatically included

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8
Q

What are standard term contracts?

A

Standard term or model, contracts are agreement between 2 or more parties where the terms are defined by one part and not open to negotiation. The only choice is whether to reject it or accept it.

Standard term contracts are especially used in the public sector

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9
Q

What are some of the Express terms?

A
Price
Specification
Payment terms
Warranties
Conditions
Retention of title
Damages
Exclusion
Indemity clauses
Breaches
Termination
Conflict resolution
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10
Q

What tactics may be used by a buyer when negotiating a price?

A

Take it or leave it

Good cop, bad cop

Salami

One last thing- the buyer makes one final request of the supplier just when agreement is about to be made.

Russian front- 2 offers are presented but one of them will never be accepted as it is unreasonable

Mother Hubbard- the buyer states that the cupboard is empty and that they cannot offer any more

Log rolling

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11
Q

What are primary and secondary terms in warranties?

A

Primary terms are those that relate to the products or services being supplied.

Secondary terms are those that relate to payment, damages or failure to perform.

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12
Q

A breach of contract occurs when one part fails to perform its legal obligations.

Name 3 types of breaches

A

Material- one of the parties fails to perform its agreed responsibities

Anticipatory- one party has suggested that it will be unable to fulfill its obligations

Fundamental- the injured party is affected by the failure of Perfomance from another party that the contract ceases.

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13
Q

A procurement proffesional can identify suppliers in the following ways

A
Existing relationship
Prior knowledge
Recommendation
Internet searches
Trade shows
Marketing materials
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14
Q

What are trade shows?

A

Trade shows are events where business professionals can network and learn about industry standards.

They usually focus on one industry and include all the suppliers that support it.

The following may attend
Machinery suppliers
Seed suppliers
Animal feed suppliers
Chemical and fertilizer suppliers
Labour providers
Insurance companies
Support organisations
Fencing suppliers
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15
Q

Evaluating suppliers

Procurement professionals should research potential suppliers after they have been selected and gather information about the following

A

FORCCEES (QGLT)

Financial performance
Organisational structure
Culture
Ethical policy
Corporate social responsibility CSR
Sustainability
Environmental awareness
Reputation
Quality
Global accreditations
Technology
Location
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16
Q

Explain 3 methods used to evaluate the suppliers financial perfomance. 15 marks

A

Credit ratings from a credit agency

Reviewing the balance sheet

Reviewing liquidity

Reviewing profitability

Requesting references from other customers

17
Q

Discuss five methods of managing contracts or suppliers. 25 marks

A
KPI
SLA
Management by objectives
Continuous improvement
Training
Back up plan
Reviews
Ammendments
18
Q

Continuous improvement which is also known as Kaizen. A Japanese word which literally means change for the better. Kaizen is based on a long term process of regular incremental changes to improve processes and reduce waste.

Which seven categories define waste?

A

Transport and handling-movt of paperwork approvals

Inventory- purchasing or making things before they are needed

Unnecessary Motion- walking to copier, printer, fax, between offices

Waiting- slow computer speed.waiting for approvals. Waiting for information,clarification

Over production-printing paperwork before it is needed

Over processing- relying on inspections rather than designing the process to eliminate errors

Defects-data entry errors

19
Q

Explain 3 methods that can be used to evaluate the suppliers financial performance. 15 marks

A
Credit ratings
Reviewing the balance sheet
Reviewing liquidity
Reviewing profitability
Requesting references from other customers
20
Q

Explain with examples any of the five final criteria that can be used to analyse potential suppliers offers when awarding contracts. 25 marks

A
Financial performance
Organisational structure
Culture
Ethical policy
CSR
Sustainability
Environmental awareness
Reputation
Quality
Global accreditations
Technology
Location
21
Q

Explain 3 advantages of using a standard term contract. 15 marks

A

Saves time

Saves money

Industry standard contracts are widely accepted and understood by both buyers and suppliers

22
Q

Explain 5 express terms that could be included in a contract. 25 marks

A
Price
Specification
Payment terms
Warranties
Conditions
Retention of title
Damages
Exclusion
Indemnity clauses
Breaches
Termination
Conflict resolution