L3 - Instruction referral (Automotive and Roadside)

Question 1

Why did you refer this instruction?

Answer 1

• Despite the process not being any different to that of a normal instruction, I was aware of my lack of understanding of key factors that impact Roadside properties such as;
  - Prominence of the site
  - Passing traffic
  - Surrounding amenities.
  - Applying these factors to comparable evidence to ensure similar prominence requires a specific skillset.
  Within my company there is one of the largest dedicated departments for roadside and automotive and I am extremely confident in the service they can provide to clients.

Question 2

Surely fees were important, did you receive a fee for referring?

Answer 2

Considered a cross selling opportunity rather than a fee sharing opportunity. If my hard work had been instrumental in winning the job then a fee share would have been appropriate.

Question 3

If no why did you not attempt this yourself?

Answer 3

Key links the Rules of conduct- specifically Rule 2, only providing a service if you have the necessary expertise and the relevant skills to do so.

Question 4

How did this differ from a property that you could do a lease renewal for?

Answer 4

Understanding of comparable evidence and kay factors that I am not familiar with such as key traffic passing by and or passing traffic.

Question 5

Does this warrant fee sharing?

Answer 5

Considered a cross selling opportunity rather than a fee sharing opportunity. If my hard work had been instrumental in winning the job then a fee share would have been appropriate.