L2.2 Analyse each stage of the CIPS Procurement Cycle in relation to adding value Flashcards

1
Q

The purpose and added value created at each PRE-contract award stage
Stage 1: Define business needs and develop specification

A

Purpose
- To ensure the need is as per CONSUMERS’ REQUIREMENTS and is CLEARLY DEFINED to potential suppliers

Value
- Ensures QUALITY STANDARDS are met and reduces the need for requotes due to lack of information or misinterpretation. This helps SAVE TIME over the whole proc process

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2
Q

The purpose and added value created at each PRE-contract award stage
Stage 2: Market analysis and make or buy decision

A

Purpose
- To assess the marketplace, and what OPTIONS are available;
- if necessary, may analyse whether it would be preferable to make or buy

Value
- Scope out the DYNAMICS of the marketplace to ASSESS MARKET OPTIONS; you might decide to do a make vs buy analysis

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3
Q

The purpose and added value created at each PRE-contract award stage
Stage 3: Develop the strategy and plan

A

Purpose
- To evaluate the COMPETITION and decide on which TYPE of SUPPLIERS to approach

Value
- Saves TIME and ensures CONFORMANCE by using suppliers that fit the org’s strategy

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4
Q

The purpose and added value created at each PRE-contract award stage
Stage 4: Pre-procurement market testing

A

Purpose
- To review demographics and TRENDS and evaluate the LIFE-CYCLE stage of the need

Value
- Reduces the chances of goods or services not being received well or the agreed contract price being uncompetitive

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5
Q

The purpose and added value created at each PRE-contract award stage
Stage 5: Develop documentation and detailed specification

A

Purpose
- To set out the CRITERIA against which an offer is to be submitted
- To assess which suppliers meet the buyer’s criteria prior to conducting further evaluation

Value
- Ensures potential suppliers are FULLY BRIEFED on the T&Cs and ELIMINATES, at an early stage, suppliers who cannot conform

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6
Q

The purpose and added value created at each PRE-contract award stage
Stage 6: Supplier selection to participate in tender

A

Purpose
- To EVALUATE the shortlisted suppliers to ensure they FIT with the buyer’s org. and that they can FULFIL the need

Value
- Evaluation of suppliers REMOVES UNETHICAL & UNSUITABLE suppliers, in addition to those in financial difficulties

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7
Q

The purpose and added value created at each PRE-contract award stage
Stage 7: Issue tender documents

A

Purpose
- To give the suppliers a CHANCE to provide an OFFER with a view to being awarded a contract

Value
- Increases the number of SUITABLE suppliers by OPENING UP the need with a view to receiving the MOST COST EFFECTIVE RESPONSE

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8
Q

The purpose and added value created at each PRE-contract award stage
Stage 8: Bid and tender evaluation and validation

A

Purpose
- To assess the BEST COST & VALUE FOR MONEY to meet the need

Value
- Evaluation and COMPARISON of suppliers’ offers results in selection of the MOST COST EFFECTIVE OPTION

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9
Q

The purpose and added value created at each POST-contract award stage
Stage 9: Contract award and implementation

A

Purpose
- To state the REQUIREMENTS of the buying org. and give the supplier VISIBILITY of the EXPECTED PERFORMANCE

Value
- Saves TIME compared with spot buying (=ad hoc or infrequent buying of a product/service)
- Ensures goods are sourced AGAINST ONGOING NEEDS

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10
Q

The purpose and added value created at each POST-contract award stage
Stage 10: Warehouse, logistics and receipt

A

Purpose
- To check goods/services are as REQUIRED

Value
- Ensures goods received are managed and processed CORRECTLY…
- …to prevent any later DEFECTS from being found, or product damage or loss from occurring once goods are the RESPONSIBILITY of the buyer

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11
Q

The purpose and added value created at each POST-contract award stage
Stage 11: Contract performance and improvement

A

Purpose
- To ensure the EFFICIENT and EFFECTIVE RUNNING of the contract
- To ensure the contractual performance is as EXPECTED in accordance with agreed KPIs
- To discuss plans for continuous improvement

Value
- Ensures the contract is performing as expected and in turn, that the INITIAL REQUIREMENTS driving the contract are BEING MET

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12
Q

The purpose and added value created at each POST-contract award stage
Stage 12: Supplier relationship management

A

Purpose
- To ensure the relationship with the supplier is managed correctly to ensure CONTINUITY OF SUPPLY
- To ensure that the relationship type and mgmt style is IN LINE with the strategy, type of purchase, length of contract and marketplace

Value
- Ensures the relationship has the CORRECT NO. OF RESOURCES ALLOCATED and that the buyer is ACHIEVING the required deliverables and outcomes from the supplier

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13
Q

The purpose and added value created at each POST-contract award stage
Stage 13: Asset management

A

Purpose
- To assess changing business requirements and whether the need is still VALID
- To calculate end-of life costs and review LESSONS LEARNED

Value
- Allows full opportunity for REFLECTION to check whether the requirement is ongoing and the reallocation of resources if not
- To assess what worked well and what needs improvement for future contracts

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14
Q

Making an offer + Acceptance of offer
1. What is a response to an ITT or an RFQ?
2. Define Unconditional acceptance
3. Define Counter offer

A
  1. !! A response to an ITT or an RFQ is an OFFER.
    - simply providing an individual or org. with information about a product/service is known as an INVITATION TO TREAT, not an offer
    eg. television adverts
  2. Unconditional acceptance
    = acceptance of an offer exactly as it is presented
  3. Counter offer
    = a response to an offer that is different from the original, incl. AMENDED DETAILS such as price
    - the counter offer does not have to be accepted by the supplier; if it is, then an agreement exists
    - within procurement law, silence does not mean acceptance; an offer must be accepted and confirmed formally in WRITING
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15
Q

The supplier’s offer - 8 types of offer details that should be included {less important FC in my opinion}

A
  1. price
  2. delivery
  3. packaging
  4. frequency
  5. lead time
  6. quality
  7. minimum order quantity (MOQ)
  8. payment terms
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16
Q

What are Express and Implied terms that work together to form an agreement?
(Part of Stage 5: Develop documentation and detailed specification)

Case study: New Zealand govt to change law for foreigners buying NZ farmland

A

Express terms
- terms said or written, that are agreed between the buyer and supplier & specifically written into the contract
eg. price, specification

Implied terms
- assumed to exist and linked to common law
- do not have to be mentioned in the contract
eg. legislation, regulations

*important to understand the legislation, regulations and good practices of the country in which a buyer is entering into an agreement in order to avoid the risk of unknown implied terms -> to protect buying org. from losing out on a purchase or conducting itself in an unacceptable manner

17
Q

Importance of PRE-contract award stages - 5 consequences of incorrect pre-contract award

A
  1. Wrong product supplied
    eg. product defects or not to customers’ satisfaction
  2. Wrong prices agreed
    - uncompetitive prices -> selling price might be too high in marketplace
  3. Too few or too many products ordered
    - too much stock -> high inventory which is not cost effective
    - too little stock -> disappoint customers and thus cause damage to org’s reputation
  4. Incorrect suppliers selected
    - unethical suppliers -> negative feedback from suppliers, possible financial implications
  5. Legal action
    - possibly if tender process not followed correctly and unfair decision made
18
Q

7 differences between a Collaborative and a Distributive relationship style + define both styles
(Part of Stages 11/12: Contract management and supplier relationship mgmt)

A

Collaborative style
= working together effectively, a style promoting WIN-WIN and trust within relationships

Distributive style
= a style where one party wants to win and does so by focusing on their own goals

Differences (C vs D)
1. Information is shared vs Withheld
2. Needs are understood and attempted to be met vs No effort made to understand the other side
3.Common goals, strategies and objectives vs No shared goals
4. Focus on teamwork, openness and trust vs One sided, aims to meet own needs only; often results in WIN-LOSE situation
5. Long-term relationship vs Usually short-term or one-off relationship
6. Open communication vs Little communication
7. Promotes SRM vs Focuses on contract mgmt

19
Q

Importance of POST-contract award stages - 4 consequences of incorrect post-contract award

A
  1. Warehousing issues
    - failure to arrange warehousing, logistics and receipting processes may lead to non-arrival of goods, inability to book in products or no location allocated to store products
    - within production org, this could stop the mfg process
    - within retail org, products may not be available for consumers
  2. Lack of awareness of supplier performance issues
    - if contracts are poorly managed and supplier perf. not monitored, there is a risk that problems will not be dealt with when they arise
    - through monitoring KPIs eg. delivery perf, issues may be identified early and plans put in place to improve performance
  3. Failure to improve processes
    - LESSONS LEARNED are important to help an org. develop and be successful
    - feedback and improvements are important for org.s to evolve and remain competitive
  4. Incorrect disposal of assets
    - could result in fines/add. unexpected costs
    - correct disposal and evaluating the cost against the estimated WLC helps buyer to BUDGET {WLC} BETTER in the future