L2 - The Quality Management Plan

Question 1

Quality Management Plan (QMP) definition

Answer 1

A project-specific, written plan, prepared for certain projects that reflects the general methodology to be implemented by the CM during the course of the project - to enhance the owner’s control of time, cost, and quality through a process-oriented approach to the various management tasks for the program.

• Understanding of roles.
• Control time, cost, and quality.
• Should be done early in the project.

Question 2

Implementing tools and processes for the QMP 1 of 2

Answer 2

Project organization.
Contractor responsible for QC.
CM responsible for QA.
Management decision flow chart: Determines where the decisions are, who makes them, and what the resultant flow is.
Constructability reviews.
Contract types for CM services.
detailed checklists.
Audit methodology.
Non-conforming work procedures.

Question 3

Implementing tools and processes for the QMP 2 of 2

Answer 3

Inspections and daily reports.
Document control.
Emergencies.
Public relations policy.
WBS.
Communications protocols.
Progress payment procedures.
Change order control procedures.
Safety considerations.
Testing guidelines.
Close-out procedures.

Question 4

The Quality Management Team

Answer 4

Getting an effective buy-in to quality is tough.
Who is on the team vs who should be on it.
All must understand quality and all the procedures and processes associated with it.
QM team includes:
-A rep from every element of the project team.
-An owner’s rep.
-A contractor’s rep.
-The contractor’s quality audit rep.

Question 5

Quality Management Reviews

Answer 5

Coordination review of design and specs.
Operating review of design and specs.
Maintainability review of design and specs.
Specification review with respect to quality goals set or approved By the owner.
Back-check for inclusion of previous design review comments.