L102 - Flashcards
Organizational-Level Leadership
leading change, group/team development, developing relationships, shared vision, extending influence all could have been used by B. Healey.
Big Idea
Gaining commitment requires thoughtful application of both power and influence to change attitudes, beliefs and behaviors.
Leadership
is the process of influencing people by providing, direction, and motivation to accomplish the mission and improve the organization. ADRP 6-22
Power
Getting someone to do something whether they want to do it or not. Power is the capacity to influence others.
Influence
Application of power.
Influence Techniques (soft)
Ingratiation, personal appeals, inspiration, participation, relationship building, consultation. Soft aligns to “personal power”.
Hard Techniques (hard)
coalition, legitimate request, pressure. Hard aligns with positional power.
Rational
Rational persuasion, exchange, apprising, collaboration. Aligns with both personal and positional power.
LRM - Maxwell
Attributes and competencies associated with the LRM and how “you” affect the overall process.
Compliance
change in behavior - external (timeline)
Commitment
change in thinking - internal (belief)
compliance vs. commitement
vision, belief and buy-in. maintain an understanding of both simultaneously. understand how to influence based on situation.
Position Power (Coercive, Legitimate, Reward, Informational)
Compliance. Passing of the colors.
Personal Power (Expert, Referent)
Commitment. Assigned to you by your subordinates. *Moral courage.
Position Power
Hard
Position & Personal Power
Rational
Personal Power
Soft
Emotional Intelligence
Self-Awareness, Self-Management, Social Awareness, Social Skill.
self-awareness *LRM
knowing one’s emotions
self-management *LRM
managing one’s emotions
social awareness *LRM
recognizing emotions in others. critical for determining effective influence techniques.
social skill
handling relationships. the application of influence techniques.
Leadership Styles
authoritative, affiliative, democratic, coaching (commitment); pacesetting, coercive (compliance).
Influence: The Application of Power
Deferential or expert power? Failure in influencing though rational, can be correct and still fail, relevance of insight, insight, relevance to the institution.
