L1 - Communicating Space Flashcards

1
Q

What are the goals of NASA’s “New Approach” to communicating space?

A
  • Build greater public support of NASA’s mission and activities
  • Make Agency communications more participatory
  • Change communications behaviour within the
    Agency
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2
Q

What 3 things should NASA do in their “New Approach” to communicating space?

A
  • Demonstrate their role
  • Illustrate its relevance
  • Engage
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3
Q

How should NASA demonstrate its role as part of its “New Approach” to communicating space?

A

It should use message components:

  • Science
  • Economic
  • Security
  • Leadership
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4
Q

How should NASA demonstrate its elevance as part of its “New Approach” to communicating space?

A

NASA should highlight:

  • The importance of space to America’s economy
  • Benefits brought to people by NASA’s technology
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5
Q

What are the good/bad points for NASA in terms of public perception?

A
  • Very good brand image (high 76%)
  • Public has little specific knowledge
  • Low understanding of relevance
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6
Q

Describe the demographics of who is interested by space.

A

Pourcentage of people interesting in space.

  • Age 18-24: 38%
  • Age 25-44: 50%
  • Age 45-64: 81%
  • Age 65+: 38%
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7
Q

What is NASA’s “New Approach” communication tag line?

A

Nasa explores for answers that power our future.

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8
Q

What message should go to what audience? (pyramid diagrams)

A
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9
Q

What equation is derived from NASA’s “New Approach” to communicating space?

A

Inspiration + Innovation +Discovery = Future

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10
Q

What is NASA’s key message in science?

A

NASA powers discovery that enables us to learn more ourselves, our world and how to manage and protect it.

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11
Q

What is NASA’s key message in economics?

A

NASA stimulates the economy and makes America more competitive by creating new jobsn new markets and new technologies.

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12
Q

What is NASA’s key message in security?

A

NASA provides a quality, shared and peaceful activity that unite nations in pursuit of common goals.

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13
Q

What is NASA’s key message in leadership?

A

NASA enables the United States to lead the way towards expanding the boundaries of the last human frontier.

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14
Q

What outreach strategies have been developped by NASA?

A
  • 50th anniversary of NASA (2008)
  • NASA future forums
  • NASA Lecture Series (with US National Press Club)
  • Web‐based Public Service Announcements
  • Strategic alliances, e.g. Google, Yahoo!, Disney
  • New Media: NASA Web 2.0 Redesign, MyNASA
  • Communications Toolkit
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15
Q

Why did NASA have to develop a new communication strategy?

A

Because of the change in generation from W and X to Y.

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16
Q

Give some keywords that describe generation Y.

A
  • Connected world
  • Top-Down com is dead
  • Mobile
  • Instantaneous
  • Quickly bored
  • Impatient
  • Adaptable
  • Multi-tasking
  • Used to diversity
  • Talk shows
  • Reality TV
  • Interactive
  • Phones
  • Internet
  • Gaming
  • No trust for government/corporate
  • Personal success
  • Independant
  • Empowered
  • Optimistic
  • Work-Life balance
  • Work anytime/anyplace
17
Q

What is the problem NASA have with generation Y?

A

They are not interested in space. FACT!

They are not aware or engaged in NASA’s mission.

  • Doesn’t see the point
  • Doesn’t understand the facts
  • Can’t participate
18
Q

What can NASA do to improve generation Y’s interest in its mission?

A
  • Better understand audience
  • Get them interested again
  • Facilitate discussion and allow participation
  • Use Social Media
  • Spark Conversations
19
Q

Why does NASA communicate about space?

A
  • STEM education/inspiration
  • Inform taxpayers of results of $, get them to buy into investments
  • Spin offs/Spin ins
  • Keep public scientifically minded
  • Stimulate information sharing and debate
20
Q

Who does NASA communicate to?

A
  • Teachers
  • Non-Profits
  • Agencies/Astronauts
  • Politicians
  • Companies
  • Normal People & Children
  • Media
  • Hollywood
  • Investors
21
Q

What does NASA communicate about?

A
  • Current projects and achievements
  • What space is/general information
  • Applications
  • Impact of $
  • Economic uses of space (ie mining)
  • Security
22
Q

How does NASA communicate?

A
  • Social media
  • Outreach in schools
  • Movies/TV/General news
  • Lobying
  • Speeches
  • Space sponsorship of events and vice-versa
  • Space convensions
  • Video games
  • Rocket launches
23
Q

Why/who/what/how communicate space?

A

Why - To identify the main reasons for communicating space.
Who (Communicators) - To list the possible actors communicating space.
Who (Targets) - To list the possible targets for communicating space.
What - To identify potential message to be communicated.
How - To identify various ways that messages might be communicated.