KSC Core Principles Flashcards

1
Q

What is KCS?

A

A proven methodology for integrating the use, validation, improvement, and creation of knowledge into the workflow.

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2
Q

What key process is inherent in the KCS methodology?

A

The process of continuous improvement based on the experience of those doing the work and the patterns that emerge from knowledge reuse.

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3
Q

How is KCS different from traditional knowledge engineering approaches?

A

Traditional approaches are based on the idea of knowledge from a few for the use of the many. KCS is based on the idea of knowledge from the many for the use of the many.

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4
Q

From what does the elegance of the KCS model stem?

A

The fact that it is demand-driven and self-correcting.

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5
Q

On what academic model are KCS principles based?

A

The concepts of Double Loop Learning.

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6
Q

For what types of businesses does KCS generate the most value?

A

Information and Knowledge-intensive businesses.

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7
Q

There is only one way to implement KCS principles (T/F)

A

False. There are many ways KCS principles can be adapted to an organization.

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8
Q

Define “Abundance”

A

Share more, learn more.

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9
Q

Define “Create Value”

A

Work Tasks, think big picture.

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10
Q

Define “Demand Driven”

A

Just-in-time, not just-in-case.

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11
Q

Define “Trust”

A

Engage, empower, motivate.

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12
Q

What kind of product have business models largely catered to?

A

Physical, tangible products you can feel and touch.

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13
Q

What is the primary limiting factor to physical products?

A

They are finite and operate on a basis of scarcity. The sharer will always have less of the product after the exchange than before.

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14
Q

How does knowledge differ most from physical products?

A

Knowledge is intangible, not bound by the principles of scarcity, and can be made abundant merely by sharing it.

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15
Q

What is knowledge the by-product of?

A

An interaction or experience.

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16
Q

Who wins in a knowledge exchange?

A

Both sides because each gain more knowledge, by building off each others ideas, through the exchange.

17
Q

Who are the best people to create and maintain knowledge?

A

The people who use it every day, the knowledge workers.

18
Q

What happens as the number of KCS workers increases?

A

The richer the knowledge base becomes and the higher the quality of the knowledge.

19
Q

How do KCS principles apply to recognition?

A

Knowledge workers should be recognized for the unique ways they contribute to the knowledge base, not competition with peers.

20
Q

What kind of environment is a prerequisite for KCS success?

A

A collaborative environment, not a competitive one.

21
Q
A